Customer Service Specialist
4 giorni fa
Role Purpose: As part of the Customer Service Department, you will be in charge of delivering excellent customer support and ensuring a positive customer experience. You will directly report to the Customer Service Manager and your role will involve handling customer inquiries, resolving issues efficiently, and acting as a key point of contact between the company and its customers. Key Responsibilities: Handle customer inquiries via phone, email, and other communication channels in a timely and professional manner Provide accurate information regarding products, services, orders, and company policies Resolve customer complaints and issues efficiently, ensuring customer satisfaction Escalate complex cases to the Customer Service Manager when necessary Maintain accurate records of customer interactions in the CRM system Collaborate with internal departments (Sales, Operations, Logistics, etc.) to ensure seamless service delivery Support continuous improvement of customer service processes and procedures Ensure compliance with company standards and customer service KPIs Key Competencies & Requirements: Fluent written and spoken English (minimum C1 level) Fluent written and spoken French (minimum C1 level) Knowledge of a third language is a strong advantage Minimum of two years of previous experience in Customer Service roles Excellent communication and interpersonal skills Strong problem-solving abilities and customer-oriented mindset Ability to manage multiple tasks and prioritize effectively Good proficiency with CRM systems and Microsoft Office tools
-
Customer Service Specialist
2 settimane fa
Macerata, Italia OLTREMETA Srl A tempo pienoCUSTOMER SERVICE SPECIALIST (inglese fluente) Azienda dinamica in forte crescita operante nel settore fashion, necessita dell’inserimento di un **addetto customer service con inglese fluente.** La risorsa verrà inserita nel team Customer Service, all'interno del Dipartimento Commerciale e sarà di supporto nelle diverse attività legate alla gestione...
-
Junior Customer Service
4 giorni fa
Macerata, Italia Santoni A tempo pienoTradition and innovation declined according to the standards of quality and luxury, here is the vocation of Santoni to the continuous pursuit of excellence. Since **** we are Builders of beauty\", with commitment and passion devoted daily to the realization of a project in which we have invested time and love the culture and the Italian manufacturing...
-
macerata, Italia Altro A tempo pienoUn brand leader nel settore del lusso cerca un back office commerciale per il customer service B2B. Il candidato ideale ha almeno 5 anni di esperienza, ottime capacità comunicative, ed è fluente in inglese e francese. Le responsabilità includono la gestione operativa degli ordini clienti, supporto alla forza vendita e gestione delle relazioni con i...
-
Macerata, Italia Altro A tempo pienoUn brand leader nel settore del lusso cerca un back office commerciale per il customer service B2B. Il candidato ideale ha almeno 5 anni di esperienza, ottime capacità comunicative, ed è fluente in inglese e francese. Le responsabilità includono la gestione operativa degli ordini clienti, supporto alla forza vendita e gestione delle relazioni con i...
-
Field Service Engineer
4 giorni fa
Macerata, Italia Mase Consulting Ltd A tempo pienoField Service Engineer / Pharmaceutical Automation Technician Do you enjoy the practical hands‑on elements of engineering and have the desire to work on industry‑leading, highly complex pharmaceutical equipment? Ready for your calling? This specialist equipment manufacturer is searching for a well‑rounded Service Engineer / Service Technician to join...
-
Field Service Engineer
2 giorni fa
macerata, Italia Mase Consulting Ltd A tempo pienoField Service Engineer / Pharmaceutical Automation TechnicianDo you enjoy the practical hands‑on elements of engineering and have the desire to work on industry‑leading, highly complex pharmaceutical equipment?Ready for your calling? This specialist equipment manufacturer is searching for a well‑rounded Service Engineer / Service Technician to join...
-
Field Service Engineer
2 giorni fa
macerata, Italia Mase Consulting Ltd A tempo pienoField Service Engineer / Pharmaceutical Automation TechnicianDo you enjoy the practical hands‑on elements of engineering and have the desire to work on industry‑leading, highly complex pharmaceutical equipment?Ready for your calling? This specialist equipment manufacturer is searching for a well‑rounded Service Engineer / Service Technician to join...
-
Junior Customer Service
3 settimane fa
Macerata, Italia SANTONI A tempo pienoRandstad Team Leader Talent Selection Specialist – Provincia di Trento Purtroppo, le candidature dall'estero per questa offerta non possono essere prese in considerazione. Sono previste frequente trasferte soprattutto in Trentino, talvolta anche nei weekend per seguire gli eventi. È richiesta una forte attitudine alle relazioni pubbliche, problem solving...
-
Technical Service Engineer
38 minuti fa
Macerata, Italia Hoymiles A tempo pienoDescrizione dell'offerta di lavoroJoin a Global Leader in Smart EnergyAt Hoymiles Power Electronics, we're on a mission to make clean energy more accessible, reliable, and efficient.Headquartered in Hangzhou, China, and expanding rapidly across the globe, Hoymiles is at the forefront of smart solar technology—designing advanced microinverters hybrid...
-
Technical Service Engineer
29 minuti fa
Macerata, Italia Hoymiles A tempo pienoDescrizione dell’offerta di lavoroJoin a Global Leader in Smart EnergyAt Hoymiles Power Electronics, we're on a mission to make clean energy more accessible, reliable, and efficient. Headquartered in Hangzhou, China, and expanding rapidly across the globe, Hoymiles is at the forefront of smart solar technology—designing advanced microinverters hybrid...
