Consumer Research Data Manager

Consumer Research Data Manager-Clark, NJAt Curion, We Connect Brands to People. Our expertise and passionate pursuit of insights enable our clients to make informed decisions that drive meaningful impact. Our vision? Advancing the way brands connect to people to build a better future. Our core values: Integrity, Resiliency, Accountability, Curiosity, and Collaboration.Job SummaryThe Consumer Research Data Manager is responsible for maintaining, managing and elevating the consumer research program executed through the client’s offsite research panels. The primary focus of the role is to guide the offsite testing program and staff and to work with the client lead and cross‑functional partners to ensure first‑class planning and execution of research studies as well as the growth of the consumer database. The Manager must understand and develop the consumer research program, maintain lasting, trust‑based relationships with clients and ensure client satisfaction through meeting their research objectives and needs. The Manager will be proactive, consultative and be responsible for consumer database growth targets, working with the dedicated team to achieve them.Role ObjectivesWork with Curion and client teams on contract and program developmentManage a small dedicated offsite team of consumer recruitment and logistics staff (including programmers and recruiters)Work with the client lead and cross‑functional partners to manage the program, project scope and screener development as applicable.Coordinate internal Curion Partnership Solutions and external Curion resources to ensure quality and timely delivery of results.Stay current with company offerings and industry trendsBe a mentor to developing team members by encouraging curiosity and growthResponsibilitiesCollaborate with client scientists and Curion on project scopeCoordinate new requests to determine feasibility, develop study timelines and proposals which include incentive costsAttend all meetings that pertain to major decision making for all projectsEnsure ongoing project management, including adherence to budgets and contractual requirements, project planning/scheduling, monitoring consumer recruitment progress and study questionnaire completion, execution, issue resolution, and incentive processing, alerting client scientists when targets are at risk.Ensure recruitment screeners are drafted to target desired inclusion and exclusion criteria.Provide regular updates through dashboard reports related to panel growth/utilizationSet in place and adhere to testing protocols according to best practicesCreate templated Excel files, updating NetSuite and sending complete files to Curion finance to be processed through Tremendous for payment.Update Sales Orders with incentive amounts for each project to assist Insights Director with billing.Create and execute learning tools to transfer knowledge to direct reports and/or colleaguesPerform consumer recruitment data analysis and craft reports for client project leads/scientists and present results as needed (study volumes, fill rates, etc)Provide supervision, technical direction, development and mentoring to direct reports.Work flexible hours to accommodate research execution needsDetermine appropriate use of any of Curion’s added‑value support (e.g., recruiting, statistical, analytical, design, etc.)Work collaboratively with Curion consumer marketing and operations team to track panel growth/ engagement strategies and return on investmentLead new data collection platform (RedJade) implementation, ensuring client satisfaction and research best practices are maintained through execution in the new platformOversee the collection of study data in RedJade, providing support to the Curion programming and project management team members, ensuring the client’s questionnaire guidelines are adhered to, and testing links for quality prior to launch.Assist with first level escalations should there be challenges in field related to RedJade data collection.Collaborate across all levels and functions, including but not limited to:Lead Project Update Meetings with the client and Curion teamsInsights ManagerSupervise recruitment for home use studiesARCs troubleshootingIncentive paymentsTroubleshooting participant issues and complaintsSOP creation and maintenanceQualifications - RequiredMinimum 3 years of Consumer Research and/or Sensory Science project experience, including experience designing screening questionnaires.Bachelor’s degree in Sensory Science, Food Science, Psychology, Neuroscience, or related research field2+ years in project team leadership function/role or managementExperience in fundamentals of business analytics and reporting on key performance metricsStrong coach and mentorExperience overseeing budgets and expensesAbility to understand needs, and negotiate costs and servicesExperience developing internal processes and filing systemsExcellent written and verbal communication skillsStrong experience effectively collaborating across levels and functionsProven success multi‑tasking in a fast‑paced environmentHigh degree of ownership, accountability, and professional commitmentQualifications - PreferredARCs trainedRedJade trainedMS Office experience, including Word, PowerPoint, and ExcelPhysical RequirementsAbility to use computer keyboard and read monitorAbility to interact with coworkers, clients, and consumers in person and over the phoneAbility to travel between onsite buildings and to offsite locations as neededQualificationsFor Curion’s Consumer Research Data Lead/Manager position, we offer a starting hourly rate between $35.00‑$40.00 per hour based on the qualifications and experience of each individual. Curion offers a benefits package for this position which includes:401(k) retirement account with company matchHealth, dental, vision, basic life, short and long‑term disability, accident insurance, critical insurance, pet insurance, flexible spending account (FSA), and more.Paid time off (PTO)Company paid holidaysCurion is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.About The CompanyCurion specializes in delivering impactful insights to the world’s top CPG companies, helping them develop winning, repeatedly purchased products. Curion’s deep data‑driven product insights, sensory expertise, and state‑of‑the‑art consumer centers enable them to uncover responses to critical client objectives. With over five decades of experience in the product testing industry, Curion is dedicated to guiding clients with their proprietary Product Experience and Performance (PXP™) platform, connecting brands to consumers at every step.As an innovator in the industry, Curion recently developed a groundbreaking benchmarking product testing method, the Curion Score™, which has become a trusted and sought after tool within the industry. As one of the largest product and consumer insights companies in the U.S., Curion has built a reputation for excellence and trust among the world’s leading consumer brands. Curion’s commitment to innovation and expertise, coupled with a passion for delivering actionable insights, makes Curion a valuable partner for companies looking to develop and launch successful products.#J-18808-Ljbffr