Customer Support Assistant
4 settimane fa
⚠️ Please note: Applications will only be considered if you are fluent (business level) in Italian, French, and English, both written and spoken. Position: Customer Support Assistant Location: Via Filippo Caruso, 23 – Rome About us Octorate is a tech company in the hospitality industry and part of the Dylog Group. We develop a cloud-based all-in-one platform designed to simplify property management. With our AI-powered tools, we support hoteliers, B&Bs, and property managers worldwide in streamlining operations, increasing direct bookings, and managing their business more efficiently. Who we’re looking for We are looking for a Customer Support Assistant to join our team in Rome. You will support the Customer Success team with onboarding and assisting clients, ensuring they have a smooth experience while using our platform. This position is a great learning opportunity for anyone eager to explore the world of hospitality technology and gain hands-on experience in a dynamic, collaborative environment. Key responsibilities Support the team during the onboarding process for new clients Assist colleagues in providing customer support via email, chat, and phone Help update CRM and support tools with accurate client information Contribute to collecting customer feedback and sharing insights with the team Minimum requirements Fluency in Italian, French, and English (written and spoken) Proven experience in Technical Support, Helpdesk, or Customer Care positions Availability to work on-site at our Rome office What we offer Structured training and mentorship with an experienced team Career growth opportunities and potential future placement in the company A collaborative and supportive work environment Why Octorate? Because here, you're not just helping users. You're building relationships, solving real problems, and making life easier for people in hospitality who rely on great tech and great service
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Customer Support Assistant
4 settimane fa
Rome, Italia Octorate A tempo pieno⚠️ Please note: Applications will only be considered if you are fluent (business level) in Italian, French, and English, both written and spoken. 📌 Position: Customer Support Assistant📍 Location: Via Filippo Caruso, 23 – Rome About us Octorate is a tech company in the hospitality industry and part of the Dylog Group. We develop a cloud-based...
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Customer Support Assistant
4 settimane fa
Rome, Italia Octorate A tempo pieno⚠️ Please note: Applications will only be considered if you are fluent (business level) in Italian, French, and English, both written and spoken. 📌 Position: Customer Support Assistant 📍 Location: Via Filippo Caruso, 23 – Rome About us Octorate is a tech company in the hospitality industry and part of the Dylog Group. We develop a cloud-based...
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Customer Support Assistant
3 settimane fa
Rome, Provincia di Roma, Italia Octorate A tempo pieno⚠️ Please note: Applications will only be considered if you are fluent (business level) in Italian, French, and English, both written and spoken. Position: Customer Support Assistant Location: Via Filippo Caruso, 23 – Rome About us Octorate is a tech company in the hospitality industry and part of the Dylog Group. We develop a cloud-based all-in-one...
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Sales Assistant
3 giorni fa
Rome, Italia Altro A tempo pienoSALES ASSISTANT Reports to: Sales ManagerType of Contract: Tempo det. PT/FTThe RoleTo maximize sales for the store.To develop enduring relationships with clients.To provide product, promotion, and pricing information by clarifying customer request.To approach customers and offer them advice and support on product to persuade them to buy.To manage promotional...
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Tax-Free Refund Assistant – Customer Service
2 settimane fa
Rome, Italia Altro A tempo pienoA leading customer service company is seeking a part-time Customer Service Assistant based in Rome, Italy. The successful candidate will verify and refund Tax Free Forms while ensuring customer satisfaction during high traffic periods. Fluency in English, dedication to service, and experience in customer contact are essential. This entry-level position may...
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Customer Service Assistant
2 settimane fa
Rome, Italia Altro A tempo pienoCustomer Service Assistant - Based in Rome (LaRinascente) Refund Tax Free Forms at Merchant’s LaRinascente Refund neighboring following Global Blue and Merchant’s guidelines and policies.Main Duties and ResponsibilitiesVerify and refund Tax Free Forms to international travellersEnsure a satisfactory experience for our customersPrevent refunding mistakes...
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Customer Service Assistant
2 settimane fa
Rome, Italia Altro A tempo pienoCustomer Service Assistant – Rome (LaRinascente) Get AI-powered advice on this job and more exclusive features.Refund Tax Free Forms at Merchant’s LaRinascente Refund Point following Global Blue and Merchant’s guidelines and policies.Responsibilities Verify and refund Tax Free Forms to international travellersEnsure a satisfactory experience for our...
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Customer Support
3 giorni fa
Rome, Italia Altro A tempo pienoImmobiliare.it Mutui è l'app N.1 dei mutui. Aiutiamo gratuitamente chi ha in mente l'acquisto di una casa a trovare il mutuo ideale. È stata lanciata nel 2024, preceduta da Mutuiamo nel 2019.La nostra mission è quella di eliminare l'ostacolo del mutuo per trasformarlo in uno strumento per chi vuole comprare casa.Per farlo, abbiamo creato un ecosistema...
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Customer Support
3 giorni fa
Rome, Italia Altro A tempo pienoImmobiliare.it Mutui è l'app N.1 dei mutui. Aiutiamo gratuitamente chi ha in mente l'acquisto di una casa a trovare il mutuo ideale. È stata lanciata nel 2024, preceduta da Mutuiamo nel 2019. La nostra mission è quella di eliminare l'ostacolo del mutuo per trasformarlo in uno strumento per chi vuole comprare casa. Per farlo, abbiamo creato un ecosistema...
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Customer Service Assistant
2 settimane fa
Rome, Italia Altro A tempo pienoCustomer Service Assistant – Rome (LaRinascente)Get AI-powered advice on this job and more exclusive features. Refund Tax Free Forms at Merchant’s LaRinascente Refund Point following Global Blue and Merchant’s guidelines and policies. ResponsibilitiesVerify and refund Tax Free Forms to international travellers Ensure a satisfactory experience for our...
