Hybrid Customer Experience Lead- Telecom
1 settimana fa
A leading telecom service provider is seeking a proactive Service Manager in Rome, Italy. The ideal candidate will drive customer satisfaction and service excellence, managing operations and incident resolution processes. Responsibilities include collaborating across departments, providing service reports, and overseeing customer documentation. Candidates must be fluent in English and Italian, possess telecom industry experience, and demonstrate strong analytical and communication skills. This role offers a hybrid working model.#J-18808-Ljbffr
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Customer Experience Lead
1 settimana fa
WorkFromHome, Italia GCX A tempo pienoA prominent telecommunications company is seeking a proactive Service Manager to lead customer experience initiatives. This role involves overseeing customer operations, managing escalations, and collaborating with various departments to ensure customer satisfaction. The ideal candidate will have a background in telecom, strong analytical skills, and the...
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Hybrid CX Leader: Elevate Customer Experience
1 settimana fa
WorkFromHome, Italia GCX A tempo pienoA leading telecom company in Milan is seeking a Customer Experience Manager to enhance customer service and satisfaction. This role involves managing customer operations, driving improvements based on feedback, and collaborating with various teams. Candidates should have over 5 years of experience in the telecom industry and possess strong communication and...
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Customer Experience Manager
1 settimana fa
WorkFromHome, Italia GCX A tempo pienoJob Title: Service Manager Location: Milan, Italy Role Summary We’re looking for a proactive and skilled Customer Experience Manager to promote exceptional Customer service for our clients. They will be the driving force behind Customer satisfaction, loyalty, and advocacy, ensuring that every interaction is first class. This role is accountable for...
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Customer Experience Manager
1 settimana fa
WorkFromHome, Italia GCX A tempo pienoJob Title: Service Manager Position reporting to: Head Of Service Management Location: Milan, Italy Role Summary We’re looking for a proactive and skilled Customer Experience Manager to promote exceptional Customer service for our clients. They will be the driving force behind Customer satisfaction, loyalty, and advocacy, ensuring that every interaction is...
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Customer Experience Manager
1 settimana fa
WorkFromHome, Italia GCX A tempo pienoPosition reporting to: Head Of Service Management Role Summary: We’re looking for a proactive and skilled Customer Experience Manager to promote exceptional customer service for our clients. They will be the driving force behind customer satisfaction, loyalty, and advocacy, ensuring that every interaction is first‑class. This role is accountable for...
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Order & Customer Experience Specialist — Hybrid Milan
1 settimana fa
WorkFromHome, Italia LIXIL A tempo pienoA leading international manufacturer is seeking a proactive Customer Service Specialist for its Milan office. This full-time hybrid position focuses on managing customer orders, ensuring satisfaction, and collaborating with internal and external teams. Candidates should have a bachelor's degree, proficient skills in SAP and Excel, and 2-3 years of relevant...
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Esoteric Asset Underwriter — Global, Hybrid Role
1 settimana fa
WorkFromHome, Italia Telecom Infrastructure Partners Italy A tempo pienoA global investment firm is seeking an Esoteric Asset Underwriter for their office in Torino, Italy. The candidate will be responsible for analyzing investment documentation and ensuring consistent governance in high-impact decision-making. This role requires strong skills in underwriting and risk analysis, with a focus on alternative energy and telecom...
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Fintech Customer Support Lead — Growth
1 settimana fa
WorkFromHome, Italia Whatjobs A tempo pienoA growing fintech company in Milan seeks a Customer Support Manager to lead their support team. You will ensure every interaction strengthens user relationships, manage performance, and collaborate with internal teams. The ideal candidate has over 4 years of experience in customer care, excellent leadership skills, and proficiency in Italian and English....
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Payments Customer Journey Lead
1 settimana fa
WorkFromHome, Italia ING A tempo pienoA leading international digital bank is seeking a Payments Product Expert to drive operational excellence in current account payments. The successful candidate will manage product development and harmonization while ensuring a frictionless customer experience with digital payment solutions. With a focus on leadership, problem-solving, and data-driven...
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Team Lead, Account
4 giorni fa
WorkFromHome, Italia Otoqi A tempo pienoA leading logistics start-up in Milan is seeking a Team Lead Account Manager to strengthen customer success operations. The role focuses on managing and mentoring the Account Management team, ensuring outstanding customer experiences, and contributing to customer success strategies. The ideal candidate will have over 4 years of experience in customer success...