Front Office Agent
3 settimane fa
OverviewFront Office Agent (HOT0BYHP) at Hilton Milan Hotel, Via Luigi Galvani 12 Milan 20124. Provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing?As Front Office Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Front Office Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate a high level of customer service at all times Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties Maximize room occupancy and use up-selling techniques to promote hotel services and facilities Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Follow company brand standards Assist other departments, as necessary What are we looking for?Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in a customer-focused industry Completed high school certificate or equivalent Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Ability to work on your own and as part of a team Competent level of IT proficiency It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in cash handling What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all JobJob: Guest Services, Operations, and Front Office#J-18808-Ljbffr
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Front Office Agent
2 settimane fa
Milan, Italia Attività alberghiera A tempo pienoOverviewFront Office Agent (HOT0BYHP) at Hilton Milan Hotel, Via Luigi Galvani 12 Milan 20124. Provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing?As Front Office Agent, you will provide reception services for Guests to contribute to...
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Front Office Agent
3 settimane fa
Milan, Italia Altro A tempo pienoFront Office AgentTi piacerebbe iniziare una nuova esperienza professionale in un contesto strutturato?l' hotel voco Milan-Fiere sito in zona Certosa, importante struttura facente parte del gruppo HNH Hospitality, ricerca un Front Office Agent .Di cosa ti occuperai:Check in & Check-outScarico prenotazioni e procedure di controllo sugli arriviAssistenza...
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Front Office Agent | Milano
4 settimane fa
Milan, Italia Ali Professional A tempo pienoAli Professional, per conto di una rinomata realtà del settore hotellerie di lusso sta cercando una figura di: Front Office Agent. Descrizione del ruolo: La risorsa sarà inserita all’interno del team di Front Office di una prestigiosa struttura nel segmento luxury hospitality e sarà responsabile dell’accoglienza e dell’assistenza agli ospiti,...
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Front Office Agent | Milano
4 settimane fa
Milan, Italia Ali Professional A tempo pienoAli Professional, per conto di una rinomata realtà del settore hotellerie di lusso sta cercando una figura di: Front Office Agent . Descrizione del ruolo: La risorsa sarà inserita all’interno del team di Front Office di una prestigiosa struttura nel segmento luxury hospitality e sarà responsabile dell’accoglienza e dell’assistenza agli ospiti,...
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Front Office Agent Turnante
1 settimana fa
Milan, Italia Altro A tempo pienoItalia/MilanoSiamo alla ricerca di un Front Office Agent Turnante che sia il primo punto di contatto dei nostri ospiti e gestisca tutti gli aspetti del loro soggiorno. Le responsabilità del Front Office Agent includono la registrazione degli ospiti, la gestione delle prenotazioni e la fornitura di informazioni su camere, tariffe e servizi. Se hai un talento...
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Front Office Agent Turnante
1 settimana fa
Milan, Italia Altro A tempo pienoItalia/MilanoSiamo alla ricerca di un Front Office Agent Turnante che sia il primo punto di contatto dei nostri ospiti e gestisca tutti gli aspetti del loro soggiorno. Le responsabilità del Front Office Agent includono la registrazione degli ospiti, la gestione delle prenotazioni e la fornitura di informazioni su camere, tariffe e servizi. Se hai un talento...
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Agente front-office
7 ore fa
Milan, Italia The Plein Hotel A tempo pienoAs a Front Office Agent at The Plein Hotel Milan you will deliver excellence within our guest experience with every interaction. Ensuring our guests have a truly memorable stay though the experience you and our team provide. Inspired by German fashion designer, Philipp Plein, this five-star luxury boutique hotel, member of Small Luxury Hotels of the...
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Front Office Agent
4 settimane fa
Milan, Italia Hyatt Centric Milan Centrale A tempo pienoMain Duties The Front Office Agent will be responsible for providing excellent and consistent service to guests before arrival, upon arrival, and during their stay, from check-in to check-out, in order to create memorable and personalized experiences for all guests. They must deliver the highest quality of service at all times and anticipate and exceed...
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Front Office Agent
4 settimane fa
Milan, Italia Hyatt Centric Milan Centrale A tempo pienoMain DutiesThe Front Office Agent will be responsible for providing excellent and consistent service to guests before arrival, upon arrival, and during their stay, from check-in to check-out, in order to create memorable and personalized experiences for all guests. They must deliver the highest quality of service at all times and anticipate and exceed guest...
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Front Office Agent
4 settimane fa
Milan, Italia Hyatt Centric Milan Centrale A tempo pienoMain Duties The Front Office Agent will be responsible for providing excellent and consistent service to guests before arrival, upon arrival, and during their stay, from check-in to check-out, in order to create memorable and personalized experiences for all guests. They must deliver the highest quality of service at all times and anticipate and exceed...
