Contact Center Operations
4 giorni fa
Contact Center Operations & Vendor Manager - Giussano Azienda Azienda operante nel settore fmcg Offerta La risorsa si inserirà in un team di 10 persone ed avrà un focus sui progetti internazionali. Nello specifico si occuperà di: gestione delle relazioni con i partner/fornitori che gestiscono il customer care esternalizzato elaborazione delle previsioni operative e definizione delle esigenze di personale per il customer care esternalizzato, in funzione dei carichi attesi e degli obiettivi di servizio (SLA) analisi dei KPI definizione delle previsioni di budget e monitoraggio delle discrepanze tra risultati e target interfaccia con i Team Leader dei vendor e con il Team Global gestione dei training da erogare ai vendor svolgimento di analisi approfondite su criticità operative e gestire escalation verso i team competenti, definendo e implementando piani correttivi mirati. Competenze ed esperienza La risorsa inserita nel ruolo di Contact Center Operations & Vendor Manager ha un'esperienza pregressa di 4 anni nel ruolo. E' richiesta la conoscenza fluente dell'inglese. Completa l'offerta Inserimento a tempo indeterminato. #J-18808-Ljbffr
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Contact Center Operations
6 ore fa
lombardia, Italia Page Personnel Italia SPA A tempo pienoContact Center Operations & Vendor Manager - Giussano Azienda Azienda operante nel settore fmcg Offerta La risorsa si inserirà in un team di 10 persone ed avrà un focus sui progetti internazionali. Nello specifico si occuperà di: gestione delle relazioni con i partner/fornitori che gestiscono il customer care esternalizzato elaborazione delle previsioni...
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Data Center Operations Manager
2 settimane fa
Lombardia, Italia Amazon A tempo pienoJob ID: | Amazon Data Services, Inc. Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for...
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Global Data Center Operations Leader
2 settimane fa
Lombardia, Italia Amazon A tempo pienoA global technology company in Milano is seeking a Data Center Operations Cluster Manager to oversee multi-site operations. The role requires extensive experience in data center management, team leadership, and strategic operations. You'll ensure safety and efficiency, manage high-performing teams, and lead projects with a focus on innovation. The ideal...
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Account - Contact Center Canale Broker
3 settimane fa
Lombardia, Italia Page Personnel Italia SPA A tempo pienoOverviewIl nostro cliente è una Compagnia Assicurativa Internazionale con sede a Milano. AziendaCompagnia Assicurativa Internazionale OffertaLa figura di Account sarà inserita all'interno del Broker Contact Center e si occuperà delle seguenti attività: Supportare i Commerciali territoriali nella gestione operativa e strategica dei rapporti con i broker....
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Senior Fulfillment Center Operations Leader
3 settimane fa
Lombardia, Italia Amazon A tempo pienoA leading e-commerce company in Milan is seeking a Sr. Operations Manager to oversee operations within their Fulfillment Center. You will drive quality initiatives, manage a team, and ensure safety and performance objectives are met. Ideal candidates will have over 7 years of management experience in a production or distribution environment and a Bachelor's...
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Data Center Operations Lead — Night Shift, 24/7 Reliability
2 settimane fa
Lombardia, Italia Amazon A tempo pienoA leading tech company in Milan is seeking a Data Center Operations Manager to oversee and ensure the reliability of data center performance. This role involves managing teams, prioritizing tasks, and developing staff within a fast-paced environment. Candidates must have a Bachelor's degree and experience in managing technical teams, along with knowledge of...
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Data Center Operations Cluster Manager, BOM
2 settimane fa
Lombardia, Italia Amazon A tempo pienoData Center Operations Cluster Manager, BOM - DCO AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers...
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Data Center Operations Technician
2 settimane fa
Lombardia, Italia Amazon A tempo pienoA leading tech company in Milan is seeking a Data Center Engineering Operations Technician. The role involves hands-on troubleshooting and operation of critical electrical and mechanical systems. Candidates must have over 3 years of maintenance experience in mission-critical environments and an active Top Secret security clearance. This position offers a...
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Operations, IT,
3 settimane fa
Lombardia, Italia Amazon A tempo pienoAmazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Engineering Operations Technician Intern to join our expanding Infrastructure Operations team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. The intern will ensure that the data center's mechanical, electrical,...
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Sr. Operations Manager
2 settimane fa
Lombardia, Italia Amazon A tempo pienoJob ID: | Amazon.com Services LLC Our Sr. Operations Managers are responsible for the budgetary, people development and operations objectives for the site. They manage and lead a team of Operations and Area Managers, coach and mentor the team to ensure performance objectives are met, build positive employee relations, and strengthen leadership bench within...