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Data Quality Analyst

4 mesi fa

Milan, Italia sennder A tempo pieno
Data Quality Analyst (fixed-term contract)

sennder is Europe’s leading digital freight forwarder. In a traditional industry, we are moving fast to digitize and automate all road logistics processes. We are a growing team looking for a Data Quality Analyst to help us on our journey to revolutionise road freight logistics. You would join our “Operations Program & Innovation” department, based out of the Milan office and will report to the Team Lead Ops. Quality.

We value humility and we're as interested in your character as we are in your talent. Please apply, even if you feel you only meet part of our listed criteria. Diversity drives our innovation and we offer a collaborative, dynamic and international work environment. Just be yourself. We are excited to meet you and for you to join us in shaping the future of the logistics industry in Europe.

WHAT YOU WILL DO …

As a Data Quality Analyst you’ll work on interesting responsibilities like supporting the Operations Programs & Innovation department and specifically the Network Quality Team by analyzing and identifying logistic network inefficiencies, managing carriers delays and penalties.

  • Ensure compliance with service quality KPIs by monitoring and supporting continuous performance improvement.
  • Work together with carriers to reduce the impact of low performances through bonus/malus mechanisms.
  • Analyze operational issues by identifying their root causes and proposing corrective actions through daily KPIs monitoring (e.g., on-time performance, incidents).
  • Build supplier performance reports in order to create presentations useful to management.
  • Support the definition of processes with the aim of identifying best practices and improving performance.
  • Work closely with Operations and Program Management teams to improve our quality metrics.
  • Develop and maintain relationships with key internal and external stakeholders.
WHAT WE ARE LOOKING FOR …
  • Bachelor's degree in economics, statistics, engineering, or equivalent work experience.
  • Excellent verbal and written communication skills in both Italian and English.
  • Proficiency in G-Suite and MS Office (Excel & PowerPoint); essential proficiency in SQL.
  • Strong analytical skills to conduct analyses and translate them into actionable insights.
  • Proactive, self-starter with excellent organizational skills.
  • Strong interpersonal skills and adaptive mindset with the ability to learn quickly.
  • Strong team player with a collaborative attitude.

ABOUT sennder Italia

sennder Italia, based in the heart of Milan, is a joint venture company between and Our company matches the digital and innovative focus on technologies and digitalization of sennder with the expertise and know-how of the largest distribution network in Italy, Poste Italiane.

We not only connect shippers to our fleet of thousands of trucks, but also improve how they move products in sustainable, cost-efficient, and transparent ways - making the logistics industry fit for the future. In a traditional industry, we’re growing and moving fast to digitally automate all road logistics processes.

We are building a curious team that is driven by an ambitious desire to solve the toughest logistics puzzles. What others may consider uncertainty, we see as an opportunity to learn and be proactive. We invite you to go on this journey with us and be part of one of Europe’s inspiring growth stories as we fast-forward road logistics into digitalization. Read more about the

What You Can Expect

At sennder, we want to maximize the individual potential of all employees and reinforce an inclusive culture and environment of continuous learning that empowers people to succeed as a team. In addition to humility, we value commitment, team spirit and respect to build fruitful collaboration across teams. Learn more about who we are on

  • Fast growth scale-up with an international team of 1000 people, 74+ nationalities spread across 11 European offices. With English as our common language, we are able to work together.
  • Learning and development on the job and with the support of a bi-annual review process, learning allowance, high potential programs, sennder onboarding academy, and internal trainings.
  • Various opportunities to connect with colleagues through regular team events and company get-togethers such as our highly anticipated sennder .
  • Prioritize employee engagement and mental well-being by fostering a supportive environment through the Likeminded platform and conducting regular employee satisfaction surveys.
  • Hybrid work model where you seamlessly merge virtual productivity and in-office collaboration with your colleagues.
  • Commuter allowance to assist employees with their daily travel expenses and a one-time home office benefit to ensure that you're properly equipped wherever you work.
  • Competitive compensation package including objective-based bonus, referral reward, and in some cases virtual option plan.
  • For the Milan office we offer: free on-site gym
  • Vibrant offices complete with healthy snacks, focus zones, and social areas to connect with your colleagues. Click [here] for a virtual tour and better yet, hope to see you soon
We value humility and we're as interested in your character as we are in your talent. Please apply, even if you feel you only meet part of our listed criteria. Diversity drives our innovation and we offer a collaborative, dynamic, and international work environment. Just be yourself. We are excited to meet you and for you to join us in shaping the future of the logistics industry in Europe.

If you have any questions or need special accommodation please reach out to us at ta@sennder.com. As soon as you apply your journey with sennder begins.