Customer Success Lead

CHEP UK Ltd. in Milan seeks a Customer Service Officer (CSO) to support Account Management in a hybrid role. You’ll handle inquiries, onboarding, and cross-functional coordination to ensure a seamless customer experience.Responsibilities include maintaining customer data, performing account reviews, and contributing to process improvements. Proficiency...

Lexroom is seeking a Customer Success Team Manager (SMB) to lead and scale our high-velocity SMB CS engine across Europe. You will own retention, adoption, and expansion strategies and build a high-performing team serving thousands of legal professionals. You will report to CS Leadership and collaborate with Enterprise CS, Customer Care, Product, and Sales...

Pillar is building the renewal and expansion motion for B2B customers. You will own the commercial customer journey before renewal—understand account health, reconnect customers with value, and lead renewal and upsell conversations. Expect proactive engagement 90 days before renewal, forecasting, and identification of upsell opportunities. You will...

Fortidia, Milan headquarters, seeks an Operations & Customer Service Manager to coordinate the Italian team and act as strategic liaison between sales and operations across Mail Boxes Etc. and ParcelValue networks.You will drive process efficiency, oversee franchise and corporate relations, and nurture cross-brand synergies with a focus on service quality....

Job descriptionThe roleAt Mia-Platform, we build cutting-edge software that empowers enterprises to accelerate their digital transformation and master platform engineering. As a Customer Success Manager (CSM), you will be the trusted advisor and strategic partner to our large enterprise clients.Your mission is to drive deep software adoption, maximize client...

Entra a far parte del futuro delle imprese in Italia! LexDo.it sta rivoluzionando il modo in cui gli imprenditori aprono e gestiscono una nuova attività.Il nostro obiettivo è permettere a chi vuole avviare un nuovo progetto imprenditoriale di non essere frenato dalla burocrazia. Siamo qui per rendere più semplice, efficiente e innovativo un processo...

Lexroom is seeking a Customer Success Team Manager (SMB) to lead and scale our high-velocity SMB CS engine in a hybrid work model. You will own retention, onboarding, and renewal playbooks while building a high-performing team that drives customer health and expansion across a rapidly growing legal AI platform. The role requires 1–2 years of SMB CS...

Entra a far parte del futuro delle imprese in Italia!LexDo.it sta rivoluzionando il modo in cui gli imprenditori aprono e gestiscono una nuova attività .Il nostro obiettivo è permettere a chi vuole avviare un nuovo progetto imprenditoriale di non essere frenato dalla burocrazia . Siamo qui per rendere più semplice, efficiente e innovativo un processo...

Manager, Customer Success, Multi-Asset Trading, Southern Europe As a Manager of the Trading Customer Success Team for Southern Europe, you’ll lead a dynamic team of 7-8 individual contributors, playing a pivotal role in shaping the retention and customer experience for LSEG’s Trading Workflow clients. Reporting directly to the Head of Customer Success,...