Subscription Renewals Specialist for IT Products
4 settimane fa
Sii tra i primi 25 candidati Il Gruppo Lynx è specializzato nella progettazione e realizzazione di soluzioni software presente in Italia, Spagna e America Latina con oltre 1.100 risorse ed è da anni partner di primarie realtà internazionali in molti settori di mercato, fra i quali Finance, Energy e Insurance. I contesti che ci vedono protagonisti sul mercato sono caratterizzati da una forte componente innovativa, come ad esempio l’uso di metodologie quali DevOps, Agile e tecnologie Microservizi, front-end web innovativi, Big Data, Machine Learning, Intelligenza Artificiale e Cyber Security. Siamo alla ricerca della figura di un
Subscription Renewals Specialist for IT Products
con almeno 1/2 anni di esperienza. La risorsa, in qualità di Renewal Specialist, sarà responsabile del processo di rinnovo delle subscription dei Clienti, collaborando con i Sales Account e i Professional Service Leaders per garantire la massima qualità dell'esperienza post-vendita. Lavorerà a stretto contatto con i nostri partner esteri per gestire il ciclo di rinnovo end-to-end, riportando direttamente al Direttore vendite. Responsabilità: Gestione dei rinnovi delle sottoscrizioni dei prodotti informatici, fornendo supporto al team di vendita; Aggiornamento e manutenzione dei sistemi di back-end per garantire un funzionamento efficiente; Coordinamento della manutenzione e delle riparazioni dei prodotti; Assistenza ai clienti per le richieste di supporto tecnico e di abbonamento; Comunicazione efficace con i fornitori per garantire la continuità del servizio. Esperienza comprovata nel settore della manutenzione e dei rinnovi di prodotti informatici; Capacità di supportare il team di vendita nella gestione dei rinnovi e nell'aggiornamento dei sistemi di back-end; Conoscenza approfondita dei processi di sottoscrizione e delle pratiche di assistenza clienti; Eccellenti capacità di comunicazione in italiano e inglese fluente; Orientamento al cliente e capacità di problem solving; Capacità di lavorare in modo autonomo e in team; Disponibilità alle trasferte su Cliente. Sede: è richiesta la presenza sulla sede di Torino, in formula ibrida. Inquadramento e retribuzione saranno commisurati alla seniority e alle effettive capacità del candidato. Gli interessati a questa posizione possono inviare il proprio CV, dichiarando di concedere l'autorizzazione per il trattamento dei dati personali in base all’art. 13 del D.Lgs n.196/03 e all’art. 13 del GDPR (Regolamento UE 2016/679). Livello di anzianità
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Settori
Servizi informativi Le referenze raddoppiano le tue probabilità di ottenere un colloquio presso Lynx S.p.A. Ricevi avvisi per le nuove offerte di lavoro per
Specialista rinnovi
in
Torino . Stiamo creando un modo nuovo per condividere le conoscenze della community. Gli esperti aggiungono informazioni direttamente a ogni articolo, che all’inizio viene generato con l’aiuto dell’intelligenza artificiale.
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