Senior Credit Controller

2 settimane fa

Milan, Italia Michael Page International Italia S.r.l. A tempo pieno
Azienda Our client is well-established Italian company within a multinational consumer goods group. Job Description Manage the entire credit lifecycle, from initial application evaluation to ongoing account monitoring and collection activities. Evaluate customer credit reports and their agency credit rating to identify and prevent potential payment risks, limit or stop the delivery of products. Collaborate with the sales dipartment to contact customers with overdue accounts to collect payments effectively and maintain positive relationships. Monitor and coordinate external partners engaged in legal and extra legal collection procedures. Solve customer inquiries and disputes regarding invoices and payments, or eventually negotiate payment plans. Monitor and maintain accurate records of all customer accounts, payments, and communication. Maintain accurate and up-to-date records and produce regular reports on credit accounts, including KPI (e.g DSO, aging, exposure..) Competenze ed esperienza Minimum of 7 years of experience in credit control, preferably with extensive experience dealing with mass retailer clients. Meticulous attention to detail and accuracy with a strong commitment to data integrity. Excellent communication and interpersonal skills with the ability to build rapport and navigate challenging situations professionally and empathetically. Strong problem-solving and negotiation skills to effectively resolve disputes and collect payments. Proficiency in Microsoft Office Suite, including advanced Excel functions for data analysis. Time management skills and the ability to meet deadlines in a fast-paced environment. Fluency in English and Italian is required. Completa l'offerta Great professional oppotunity in in a fast-paced and higly professional environment.

Location: Milan office, remote working allowed (max 2 days per week).

Permanent assigment, competitive salary and benefits, inquadramento 1° livello ccnl commercio.

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