GUCCI Client Advisor

2 settimane fa

Rome, Italia Kering SA A tempo pieno
GUCCI Client Advisor (m/f/d) page is loaded

GUCCI Client Advisor (m/f/d)

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locations

PARNDORF

time type

Full time

posted on

Posted 30+ Days Ago

job requisition id

R126444

Summary Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values.

Gucci is part of the global luxury group Kering, which manages the development of a series of renowned Houses in fashion, leather goods, jewelry, and eyewear.

Discover more about Gucci at www.gucci.com.

Job Description Role Mission

The Gucci Client Advisor is responsible for providing our customers with exceptional service by meeting their individual needs and expectations, as well as serving as a “Gucci Ambassador” by promoting the philosophy and values of the brand. Passion for the brand is conveyed through creating a branded, luxury client experience.

Key Accountabilities

Consistently achieve or exceed monthly and seasonal individual and store sales

goals, enhancing

and developing the business; Provide an exceptional customer service experience by exceeding their

expectations, demonstrating

an excellent knowledge of the products as well as Gucci history and heritage in accordance with the Gucci selling ceremony; Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales; Capture meaningful customer data according to the Company tools (CRM), for the purposes of connecting with the client, building relationships and personalizing future client development opportunities; Maintain an active, accurate, neat and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests; Ability to discuss with clients and give advice on general trends in the fashion world

and developments

in the luxury market, showing passion for fashion and luxury products; Work as a team player and partner with fellow colleagues, foster open and

constructive communication,

to ensure a consistent exceptional experience and contribute to a

positive working

environment; Maintain security standards within the store to ensure safety of customers, colleagues and merchandise; Contribute to upholding the visual display of all products in accordance with Gucci

visual standards; Contribute to the daily operations of the store, by maintaining a neat and

organized understock

and stock room; Adhere to Gucci Image standards and guidelines; Follow all company policies and procedures. Key Requirements

3+ years of luxury fashion sales experience preferably in a similar role or customer

service setting; Proven ability to drive and exceed individual and store results; Proven ability to build lasting relationships with customers and colleagues; Excellent communicate skills, both oral and written, and the ability to handle multiple tasks simultaneously; Strong organization and follow-up skills are essential; Accuracy and attention to detail needed; Candidate should be team-focused with a desire to collaborate effectively; Ability to work in a fast moving and dynamic environment; High flexibility and ability to adapt to different customers; Ability to work a flexible schedule based on business needs which includes,

evenings, weekends

and holidays. Job Type Fixed Term (Fixed Term)

Start Date 2024-02-01

Schedule Full time

Organization Luxury Goods Outlets S.R.L Aust. About Us

Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values. Gucci is part of the global luxury group Kering, which manages the development of a series of renowned Houses in fashion, leather goods, jewelry, and eyewear. Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

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