Solution Consulting Manager
3 settimane fa
We are Arena, a PTC business, we help high-tech manufacturers and medical device companies create products that change the world. Our cloud-based product lifecycle management (PLM) and quality management (QMS) software is used by product innovators like Nutanix, PayPal, Sonos and FitBit.The Product Lifecycle Management Solution Consulting Manager is responsible for leading and managing a team of solution consultants to support the sales process.
This role involves working closely with sales, account managers, prospects, customers, customer success,
and product teams to understand customer needs, demonstrate product capabilities, and deliver tailored solutions that meet business objectives.
The ideal candidate will have a strong technical background, understanding of the high tech and medical device industries,
excellent communications skills, and a proven track record in pre-sales solution consulting.We are accepting applications from UK (remote), Milan (hybrid), or Stuttgart or Munich (hybrid), or Barcelona (hybrid).Key responsibilities include:Team LeadershipManage and Lead:
Oversee a team of pre-sales solution consultants, providing guidance, support and mentorship to ensure high performanceTeam Development:
Foster s culture of continuous learning and development, conducting regular training sessions and performance reviews to enhance team skill and knowledgeResource Allocation: Assign resources to sales opportunities based on expertise and availability, ensuring optimal support of sales and account management.Recruiting:
Always on the lookout for top talent and fulfilling the open headcount when needed.Sales and Account Management SupportSolution Design:
Collaborate with the sales team to understand customer requirements and present tailored solution that align with their business needs.Product Demonstrations: Lead the team in conducting compelling product demonstrations and presentations to showcase the value and capabilities of our software solutions.Proposal Development: Support the creation of details proposals, RFP responses and technical document the clearly articulate the proposed solution and its benefits.Customer Engagement: Engage with prospective customer to understand their challenges, goals, and requirements, and provide expert guidance on how our solutions can address their needs.Cross-Functional CollaborationsProduct Feedback:
Work closely with product development and development teams to provide customer feedback and insights to product improvements and roadmap.Sales Strategy: Partner with sales leadership to develop and refine sales strategies, ensuring alignment between pre-sales activities and overall business objectives.Marketing Collaboration: collaborate with the marketing team to contribute to thought leadership content, webinars and other initiative that support sales efforts.Performance MetricsKPIs and Reporting: Monitor and report on key performance indicators for the pre-sales team, revenue targets, including win rates, customer satisfactions, and engagement levels.Continuous Improvement:
Identify opportunities to enhance pre-sales processes and methodologies, driving continuous improvement in how solutions are delivered to customers.Key Skills:Leadership: Strong leadership and team management skill with the ability to motivate and inspire the team.Communication: Excellent verbal and written communication skill, with the ability to present complex technical concepts to both technical and non-technical audiences.Customer-Focused: Ability to build strong relationships with customer and understand their business needs.Problem-Solving: Strong analytical and problem-solving skills, with a proactive a proactive to identifying and addressing challenges.Collaboration: Ability to work effectively across departments and with diverse teams to achieve common goals.#LI-DNILife at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."Department:Solutions Implementation
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