Application Engineer Italy
1 mese fa
Your Role: Technical Support for Henkel’s range of adhesives, sealants with focus on Loctite dispensing EQ to:
Customers
Sales Force
Marketing
Responsible for:
Product recommendations
Customized products applications
Product demonstrations and troubleshooting for customers
Recommends solutions and performs:
Technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation
Product application/technical Training to Sales Force and Customers
Handling customer’s technical enquiries
Support the laboratory work
Work together with Sales Force for Customer Value calculation
Quantifies, documents, and communicates Henkel solution’s value to customers
Documents all activities in CRM tool
Collaborates with sales, marketing, PD, Innovation, members of AE field team or project team members
Promotes internally innovations and best learnings cross account
Your Skills: Requirements:
High school degree in Electronics or Mechatronics or Degree in Electronic Engineering or related fields
Previous experience with equipment is desirable
Hands-on experience of laboratory/workshop testing
Knowledge of Industry market with focus on General Manufacturing and Industrial Maintenance
Experience of using industrial adhesives, sealants, cleaners
Writing technical papers and understanding technical reports
Project management approach
Well-developed customer facing skills, excellent communication and interpersonal skills
Flexible, with the ability to multitask
High degree of enthusiasm and problem-solving skills
IT skills - Knowledge of Microsoft Office package, ability to work in a digitalized environment
Fluent in English
Location not far from Milano area (approx. 100 km) is required
High level of flexibility as travel (about 60%) is required
EAE/EAS certification is preferred
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
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