Field Application Engineer

2 settimane fa

Turin, Italia Arduino A tempo pieno
Arduino’s mission is to enable people to enhance their lives through accessible open-source electronics and digital technologies. Every month over 40 million people, from students to Fortune 500 engineering departments, use Arduino products to learn and innovate. Our technology can be found across all sectors, such as smart homes, agriculture, autonomous transportation, industrial automation, aerospace, and more. Arduino’s web properties are the most viewed in the embedded technology industry, with over 42 million pages served each month.

We are seeking a skilled and enthusiastic Field Application Engineer focused on supporting customers and empowering our distribution partners as they develop Arduino-powered solutions. You will be considered the subject matter expert for Arduino products and participate in every stage of the sales process and will also support Marketing during product demos, webinars, hackathons, and public speaking.

What We Offer

A challenging career path in a rapidly growing company with a modern vision and talented teams. A competitive salary (and benefits) that values people's skills and experience. A young and inspiring work environment that encourages diversity and cultural exchange. Individual growth objectives with a dedicated budget for learning/training. Flexible working hours and working locations, we value work-life balance A meaningful work opportunity in a mission-driven company committed to empowering people around the world.

And if you live near one of our offices…

Ping pong and football tournaments (sport or gym benefit is also included for everyone). Seasonal celebrations, happy hours and everyday drinks and snacks at the office. Sunny rooftop lunch breaks and hamacas for relaxation and concentration.

Your Responsibilities

Collaborate with Arduino Key Distribution Partners and their customers to gather and define business and functional requirements, provide product recommendations, and support the creation of the appropriate technical and solution footprint. Deliver proposed solutions to drive maximum value for customers on both the application and technical front. Coordinate with the Partner Sales team during the research and design phases of a project. Develop and maintain technical documentation, including reference architectures, use- cases, and system requirements. Coordinate with Arduino internal R&D, Business Unit, and System Integration partners cross-functional teams to propose the appropriate technical solutions for end-customer use cases. Keep continuous communication with Arduino Distribution Partners, customers and other stakeholders during various project phases. Articulate product features and benefits through marketing mediums such as video, webinars, social media, blog posts, and event talks. Provide constructive recommendations to various Product Managers acting as a proxy for customer feedback. Provide technical leadership and guidance to development teams during the implementation of Industrial Automation, IoT solutions.

Your Experience

5+ years of proven work experience as a Field Applications Engineer, Sales Engineer, or other customer-facing technical roles in enterprise (professional services, technical consultant, etc.) 2+ Years of Hands-on Engineering and Development experience in either Firmware/Embedded Electronics/IoT Solutions; preferably with Arduino. High technical aptitude (experience with electrical engineering or programming). It is key for you to have the ability to consult engineers / technical managers by providing technical and design advice for the right IoT solution. Deep analytical skills to convey how technical applications drive business value Strong Written and verbal communication skills in English with experience presenting to large technical audiences at workshops and conferences. General knowledge of industrial automation (MES, SCADA, PLC and I/O Sensors) Self-starter that shows Initiative and drive; strong goal-setting and planning, and enthusiasm for problem-solving. Able to multitask, prioritize, and manage time efficiently.

Preferred Qualifications

Experience working with system integration and distribution partners Knowledge of embedded hardware, Electrical engineering- Microcontroller/Microprocessor based designs, communication interfaces (USB etc.) Working knowledge of cloud offerings and architectures from AWS or Azure. Experience working with the latest sales tools and relationship management software.

Bonus Points

Competency with C/C++, Python, MicroPython, Python, AT Commands, Docker, JTAG or other debugging tools, and Yocto Distro Competency with IoT Protocols (MQTT, CoAP, HTTP, TCP, UDP, & AMQP) Understanding of Arduino’s PRO products, services, and position in the industry Any competency with PLC languages and protocols (IEC 61131-3, Ladder, Functional Block Diagram, Structured Text, Sequential Function Chart, Modbus, CANbus) will be highly relevant.

If you're excited about this role or about our company but your experience doesn't align perfectly with the points outlined above, we strongly encourage you to apply anyway. If we feel you don’t fit for this job we may have something else for you

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