Technical Support Specialist

2 giorni fa


Italia HiredChina.com国际人才招聘网 A tempo pieno

Position: Technical Support Specialist – Agricultural Machinery Navigation Location: Italy (home-based with travel) Salary Range: 2000-3500 Eur/month +Bonus+Business trip allowance Role Summary: Provide technical support to partners and resellers, including onboarding, hardware/software installation, product training, and ongoing technical assistance for agricultural navigation systems. Main Responsibilities: Onboard new partners and ensure proper installation and configuration of navigation systems. Deliver technical support and training via email, phone, web sessions, and onsite visits. Maintain strong relationships with resellers and manage product updates and requests. Diagnose issues, identify bugs, and propose improvements. Support the sales team as a technical advisor in precision agriculture. Develop and update training materials and technical documentation. Candidate Profile: Bachelor’s degree in engineering; experience in precision agriculture is an advantage. 1+ years of experience in technical support, customer service, or training related to ag machinery, positioning/navigation, GIS, surveying, or similar fields. Fluent Italian and professional English. Strong analytical and problem-solving capabilities. Effective communication, presentation, and training skills. Fast learner with new software and applications.


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