Technical Services Engineer
5 giorni fa
Our Company IPotisEdge Co., Ltd. , founded in 2015, specializes in three core business areas: EV Battery Systems, Smart Energy Storage Systems, and Hydrogen Fuel Battery Systems. With a commitment to "independently developing core BESS technologies across the entire stack” including iCCS, BMS, and EMS. PotisEdge focuses on advancing energy system technologies and delivering innovative smart energy solutions to meet diverse application needs. Position: Technical Services Engineer Reporting to: Technical Service Director in HQ Package: Negotiable, competitive salary HR Contact: yuanyuan.lei@ipotisedge.com Job Description: 1.Provide after-sales work; 2.Responsible for supporting and assisting the sales team to solve the technical problems of large storage business, and provide application suggestions; 3. Independently provide external technical training; 4. Handle after-sales problems and customer complaints (batch and safety-related customer complaints, including handling, feedback, follow-up improvement and regular report summary); 5. Maintain good communication with sales, R & D and other internal departments and customers; 6. Complete other tasks assigned by leaders. Job Requirements: 1.Bachelor degree or above, electrical, electronic, energy related major; 2.large storage business related technical support experience, relevant overseas experience is preferred; 3.English can be used as a working language, oral communication can be barrier-free; 4.good communication skills, ability to work under pressure and coordination; 5. Accept business trips.
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