Lavori attuali relativi a It Service Manager - Milano, Lombardia - Ivy Partners
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It Service Manager
3 settimane fa
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It Service Manager
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IT Service Manager
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IT Service Manager
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Milano, Lombardia, Italia Venchi A tempo pienoWe are looking for a dynamic and highly motivated IT Service Manager to join our team based in Milan As part of the Data Digital Solutions - Enterprise Platforms Team, you will be responsible for overseeing all IT service delivery within Venchi and will act as the owner of the ITSM platform. This role aligns with the ITIL framework and incorporates best...
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It service manager
3 settimane fa
Milano, Lombardia, Italia Venchi A tempo pienoWe are looking for a dynamic and highly motivated IT Service Manager to join our team based in Milan As part of the Data & Digital Solutions - Enterprise Platforms Team, you will be responsible for overseeing all IT service delivery within Venchi and will act as the owner of the ITSM platform. This role aligns with the ITIL framework and incorporates...
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It Service Manager
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IT Service Vendor Relationship Manager
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Milano, Lombardia, Italia TN Italy A tempo pienoJob Description:Sourcing Category and Vendor Manager for IT Services, MilanAbout the Role:We are seeking an experienced IT Sourcing Category and Vendor Manager to oversee strategic relationships with vendors delivering critical IT services. As a key member of our team, you will develop and implement strategies to align vendor services with business...
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It Service Manager
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Milano, Lombardia, Italia Crif A tempo pienoCRIF is an innovative international Group specialized in IT solutions, decisioning systems, outsourcing, banking softwares and consulting services; our clients are mainly finance companies, insurance companies, utilities and enterprises and we support them in each step of their relations with their customers.In order to develop our company we look for:**IT...
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It Service Manager
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IT Service Excellence Manager
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IT Service Manager
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Milano, Lombardia, Italia TN Italy A tempo pienoAbout the TeamWe are looking for a highly motivated and experienced Product Owner to join our team at TN Italy. The successful candidate will have a strong background in IT service management and excellent communication skills.Main Responsibilities:Project Delivery Ownership: Lead the delivery of ServiceNow projects, ensuring alignment with concurrent...
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Service Manager It
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Milano, Lombardia, Italia Txt E-Solutions Spa A tempo pienoPGMD Consulting, a company of the multinational IT engineering group TXT e-Solutions, operates in the healthcare market offering services and solutions to support the digital transformation of clinical-health, social-health, social and scientific research processes.PGMD Consulting provides its clients with strategic-directional consulting, analysis and...
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It Junior Service Manager
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IT Service Delivery Manager
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Milano, Lombardia, Italia Vodafone A tempo pienoWe are looking for a highly skilled IT Service Delivery Manager to join our team. The role involves managing the delivery of high-quality service LAN networks that meet Vodafone's global requirements.Key Accountabilities:Responsible for High Level and Low Level Design engineering and network design optimizationDrive increased quality of Vodafone network...
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IT Service Manager
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Milano, Lombardia, Italia TN Italy A tempo pienoFineco Bank is a leading European bank with a 20 years history and a fully digital DNA with a branchless approach since the start. Fineco is one of the banks with the widest product range available. We have developed a truly one-stop-solution which includes trading, investment, and payment services. We have developed a 100% proprietary platform for trading...
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It Junior Service Manager
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Milano, Lombardia, Italia Agm Solutions S.R.L. A tempo pienoAGM Solutions si occupa di studiare ed implementare soluzioni tecnologiche ed innovative offrendo servizi per ICT Governance, ICT Security & GDPR Compliance.Per un nostro cliente con sede a Milano, siamo alla ricerca di un IT Junior Service Manager disponibile in ibrido 1/2 giorni a settimana in zona Milano Centrale.- Laurea in discipline tecnico...
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It Service Manager
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Milano, Lombardia, Italia Txt E-Solutions Spa A tempo pienoPGMD Consulting, Società del gruppo multinazionale di ingegneria informatica TXT e-Solutions, opera nel mercato healthcare offrendo servizi e soluzioni di supporto alla trasformazione digitale dei processi clinico-sanitari, sociosanitari, sociali e di ricerca scientifica.PGMD Consulting fornisce ai propri clienti consulenza strategico-direzionale, analisi e...
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IT Service Integration Manager
4 settimane fa
Milano, Lombardia, Italia Aretè & Cocchi Technology A tempo pienoSaipem is a global leader in the engineering and construction of major projects for the energy and infrastructure sectors, both offshore and onshore. Saipem is "One Company" organized into five business lines - Asset Based Services, Energy Carriers, Offshore Wind, Sustainable Infrastructures, Robotics & Industrialized Solutions. The company has 8 fabrication...
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It Service Integration Manager
3 settimane fa
Milano, Lombardia, Italia Aretè & Cocchi Technology A tempo pienoSaipem is a global leader in the engineering and construction of major projects for the energy and infrastructure sectors, both offshore and onshore.Saipem is "One Company" organized into five business lines - Asset Based Services, Energy Carriers, Offshore Wind, Sustainable Infrastructures, Robotics & Industrialized Solutions.The company has 8 fabrication...
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Service Manager
4 settimane fa
Milano, Lombardia, Italia Iscs A tempo pieno**CHI SIAMO**ISCS è una società italiana di technology consulting con sedi a Torino e Milano.Operiamo su tutto il territorio nazionale e in Svizzera, offrendo servizi di consulenza, soluzioni e progetti per la digital trasformation e per la cybersecurity.Siamo guidati da un'anima Digital e Agile orientata all'innovazione e focalizzata al raggiungimento di...
It Service Manager
4 settimane fa
We are looking for a dynamic and highly motivated IT Service Manager to join our team based in MilanAs part of the Data & Digital Solutions - Enterprise Platforms Team, you will be responsible for overseeing all IT service delivery within Venchi and will act as the owner of the ITSM platform.
This role aligns with the ITIL framework and incorporates best practices to ensure efficient and effective IT service management.Your scope will include oversight of outsourced service desk operations, workplace management, and application management services, working closely with our strategic partners to ensure optimal performance.Key Responsibilities:Oversee and manage IT service delivery to ensure high-quality support and service levels that meet business needs.Redesign service-related processes and procedures in alignment with the ITIL framework.Lead the selection, design, and implementation of a new corporate ITSM platform to manage all IT services, ensuring adoption by internal teams and service providers.Own and manage the ITSM platform, ensuring it evolves with the organization's needs.Drive service optimization and innovation by leveraging data, AI, and other digital solutions.Ensure compliance with ITIL best practices, Venchi's policies, and industry standards for IT service management.Act as the Critical Incident Manager when necessary, coordinating all involved parties until the issue is resolved.Manage vendor relationships, service level agreements, and coordinate issue resolution to maintain high service performance.Oversee vendor and contract management for all outsourced services.Develop and maintain a comprehensive knowledge base to enhance operational efficiency and reduce reliance on individual expertise.Foster continuous improvement within IT service management processes.Ensure IT services adhere to the highest standards of security and compliance, including conducting regular audits.Build and maintain strong relationships with all internal and external stakeholders.The Ideal Candidate:3 to 5 years of experience in IT service management and delivery within a global enterprise environment.Proven track record in IT service management, preferably in a multinational organization, ideally in industries such as consumer products or retail.Bachelor's or Master's degree in Information Technology, Computer Science, or a related field.ITIL certification is required.Demonstrated experience in implementing best practices with ITSM platforms.Experience working in both service provider organizations and internal teams is a plus.Fluency in English, with excellent communication skills.Strong organizational and project management abilities.Ability to drive innovation and facilitate the adoption of new technologies and practices.Familiarity with AI technologies and their application in business contexts.Join us at Venchi and help us bring the Italian way of life and delicious flavors to every corner of the worldWe look forward to hearing from you
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