Operational Client Support Officer

1 settimana fa

Milano, Italia Euronext A tempo pieno

Operational Client Support Officer page is loaded Operational Client Support Officer Apply locations Milan time type Full time posted on Posted Yesterday job requisition id R15401 Key accountabilities• Act as the central point of contact of an allocated group of clients on operational matters and ensure an efficient incident management process and escalate issues in an accurate and timely manner• Provide client support and follow up all questions or issues until resolution, regularly inform the client of progresses notably when in depth analysis is needed• Ensure compliance with Service Level Agreements and strengthen the quality framework to meet quantitative and qualitative objectives.• Drives continuous improvement of process and practices, assess and select improvement opportunities that provide long-term value and minimize operational risks• Contribute to operation enhancement projects, review of specifications and creation of terms of reference on coming products and initiatives, support to clients for the developments and tests, execution of conformance tests with the clientsYour profile• Strong financial background and a good knowledge / understanding of the various activities of Euronext direct & indirect client base.• Prior relevant Client Services experience• High standards of service delivery to clients and ability to create strong relationships• Strong analytical and organization skills and problem-solving attitude• Experienced with project management and ability to monitor• Strong verbal communication skills both internally and externallyW e are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect. Additional Information This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks, projects. Similar Jobs (1) Client Service & Onboarding locations 2 Locations time type Full time posted on Posted 30+ Days Ago Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. It operates regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway and Portugal. With close to 1,930 listed issuers and around €6.3 trillion in market capitalisatio n as of end December 2022, it has an unmatched blue-chip franchise and a strong diverse domestic and international client base. Euronext operates regulated and transparent equity and derivatives markets, one of Europe's leading electronic fixed income trading markets and is the largest centre for debt and funds listings in the world. Its total product offering includes Equities, FX, Exchange Traded Funds, Warrants & Certificates, Bonds, Derivatives, Commodities and Indices. The Group provides a multi-asset clearing house through Euronext Clearing, and custody and settlement services through Euronext Securities central securities depositories in Denmark, Italy, Norway and Portugal. Euronext also leverages its expertise in running markets by providing technology and managed services to third parties. In addition to its main regulated market, it also operates a number of junior markets, simplifying access to listing for SMEs. #J-18808-Ljbffr

  • Operational Officer

    2 mesi fa

    Milano, Italia Danos Group A tempo pieno

    The Operations Officer will play a crucial role in ensuring the smooth and efficient functioning of various operational aspects within the organization. This role involves overseeing and managing key operational tasks to support deal processes and the overall brokerage team.

  • Operational Officer

    2 settimane fa

    Milano, Lombardia, Italia Danos Group A tempo pieno

    The Operations Officer will play a crucial role in ensuring the smooth and efficient functioning of various operational aspects within the organization. This role involves overseeing and managing key operational tasks to support deal processes and the overall brokerage team.

  • Operational Client Support Officer

    4 settimane fa

    Milano, Italia Euronext A tempo pieno

    Operational Client Support Officer page is loaded Operational Client Support Officer Apply locations Milan time type Full time posted on Posted Yesterday job requisition id R15401 Key accountabilities • Act as the central point of contact of an allocated group of clients on operational matters and ensure an efficient incident management process and...

  • Operational Client Support Officer

    3 mesi fa

    Milano, Italia Euronext A tempo pieno

    Key accountabilities - Act as the central point of contact of an allocated group of clients on operational matters and ensure an efficient incident management process and escalate issues in an accurate and timely manner - Provide client support and follow up all questions or issues until resolution, regularly inform the client of progresses notably when in...

  • Operational Client Support

    2 settimane fa

    Milano, Lombardia, Italia TXT e-solutions SPA A tempo pieno

    Quence, società del gruppo TXT, è tra i leader italiani nel mercato della Software Quality Assurance e dell'automazione del test, tra le principali imprese dinamiche, innovative e flessibili che propongono soluzioni altamente automatizzate e modellate sul business del cliente di ogni settore e dimensione. Siamo tra le realtà italiane inserite nella...

  • Operational Risk Analyst

    2 settimane fa

    Milano, Provincia di Milano, Italia Risorse SpA A tempo pieno

    Risorse Professional , realtà specializzata nella Ricerca e Selezione di profili di middle e top management, per la Direzione Chief Risk Officer di prestigioso Gruppo bancario specializzato nella gestione del credito anomalo e deteriorato, ricerca una figura di: Operational Ri

  • Operational Risk Analyst

    1 mese fa

    milano, Italia Risorse SpA A tempo pieno

    Risorse Divisione Permanent , specializzata nella Ricerca e Selezione di profili di middle e top management, per la Direzione Chief Risk Officer di prestigioso Gruppo bancario specializzato nella gestione del credito anomalo e deteriorato, ricerca una figura di:Operational Ri...

  • Business/operational Auditor, Officer, Hybrid

    1 settimana fa

    Milano, Italia State Street Corporation A tempo pieno

    Business/Operational Auditor, Officer, Hybrid **Who we are looking for** State Street Bank International GmbH (SSBI) is looking for a Business/Operational Auditor, Officer for the support of our Corporate Audit Department, who will be responsible for providing independent, objective assurance and advisory services designed to add value, minimize risk and...

  • Business/operational Auditor, Officer, Hybrid

    3 settimane fa

    Milano, Italia State Street Corporation A tempo pieno

    Business/Operational Auditor, Officer, Hybrid **Who we are looking for** State Street Bank International GmbH (SSBI) is looking for a Business/Operational Auditor, Officer for the support of our Corporate Audit Department, who will be responsible for providing independent, objective assurance and advisory services designed to add value, minimize risk and...

  • Borsa Italiana

    3 settimane fa

    Milano, Italia Euronext A tempo pieno

    BORSA ITALIANA - INTERNSHIP, OPERATIONAL CLIENT SUPPORT Borsa Italiana Spa, the company responsible for the organization and management of Italian financial markets and now part of the Euronext Group, provides an internship opportunity within the Market Access Team as Operational Client Support. The Market Access team is responsible for configuration of...

  • Commercial Support Officer

    2 settimane fa

    Milano, Lombardia, Italia Hunters Group A tempo pieno

    Per nostra azienda cliente leader nei welfare solutions per aziende, siamo alla ricerca di un/una Sales support Officer- Principali responsabilità- Garantire il corretto funzionamento di tutta la strumentazione elettronica- Gestire le procedure di manutenzione e riparazione relative agli spazi d'ufficio,- Attività logistiche e organizzative (car leasing,...

  • Subcontractors Support Officer

    1 settimana fa

    Milano, Italia Dnv A tempo pieno

    Join our Italian Operations team at our Vimercate (MB) offices, where you will thrive in a truly international and collaborative working environment.Your main responsibilities will include: Create and/or Maintain the supplier profiles in the Operations Supplier Management System (Synergy Life) Manage supplier profiles in the Supplier Contract Management...

  • Venue Medical Officer

    1 settimana fa

    Milano, Italia Milano Cortina 2026 A tempo pieno

    Take the chance to work for the Organization in charge of **delivering one of the biggest and most prestigious events in sport field!** Feel the Olympic and Paralympic energy joining us at Fondazione Milano Cortina 2026, leaving a mark in the sport history! **BREAK THE ICE!** **Fondazione Milano Cortina 2026** is the Organizing Committee for the Olympic...

  • Business/operational Auditor, Officer, Hybrid

    3 settimane fa

    Milano, Italia State Street Corporation A tempo pieno

    Who we are looking for State Street Bank International GmbH (SSBI) is looking for a Business/Operational Auditor, Officer for the support of our Corporate Audit Department, who will be responsible for providing independent, objective assurance and advisory services designed to add value, minimize risk and improve the overall control environment of SSBI and...

  • Business/operational Auditor, Officer, Hybrid

    3 settimane fa

    Milano, Italia State Street A tempo pieno

    Who we are looking for State Street Bank International GmbH (SSBI) is looking for a Business/Operational Auditor, Officer for the support of our Corporate Audit Department, who will be responsible for providing independent, objective assurance and advisory services designed to add value, minimize risk and improve the overall control environment of SSBI and...

  • Business/operational Auditor, Officer, Hybrid

    3 settimane fa

    Milano, Italia State Street A tempo pieno

    Who we are looking for State Street Bank International GmbH (SSBI) is looking for a Business/Operational Auditor, Officer for the support of our Corporate Audit Department, who will be responsible for providing independent, objective assurance and advisory services designed to add value, minimize risk and improve the overall control environment of SSBI and...

  • Medical Desk Officer

    3 mesi fa

    Milano, Italia Santagostino A tempo pieno

    La nostra mission Aiutare tutti a essere in salute La nostra vision Essere il miglior partner di salute in Italia: a un click, entro 20 minuti di distanza e pochi giorni di attesa, su tutte le prestazioni erogabili senza un letto di ospedale. Per tutti. Medical desk officer Il Santagostino è alla ricerca di una persona da inserire con contratto determinato...

  • Support Fundraising Officer

    7 giorni fa

    Milano, Italia Opera Cardinal Ferrari A tempo pieno

    **Opera Cardinal Ferrari** dal 1921 è la casa di chi non ha casa: rifugio, luogo di riparo e ripartenza per i “Carissimi”: persone che hanno perso tutto, ma non la dignità e la speranza di affrancarsi da una vita difficile. La dignità in cose semplici, mai scontate: il pranzo completo, la doccia rigenerante, gli abiti decorosi, la casa in cui sentirsi...

  • Back Office

    1 mese fa

    Milano, Italia Jobbydoo A tempo pieno

    Humangest SPA, filiale di Milano, ricerca per nota azienda cliente operante nel settore creditizio, una risorsa come OPERATIONS SUPPORT OFFICER - ADDETTO/A BACK OFFICE La risorsa avrà il compito di supportare i colleghi più senior nella gestione attività di: - Check fatture legali e correlati (es. CTU - Enti Mediazione - ecc) - Richiesta documentazione in...

  • Back Office

    1 mese fa

    Milano, Italia Humangest Spa Filiale Di Milano A tempo pieno

    Humangest SPA, filiale di Milano, ricerca per nota azienda cliente operante nel settore creditizio, una risorsa come OPERATIONS SUPPORT OFFICER - ADDETTO/A BACK OFFICE La risorsa avrà il compito di supportare i colleghi più senior nella gestione attività di: - Check fatture legali e correlati (es. CTU - Enti Mediazione - ecc) - Richiesta documentazione in...