Tour Leader, Cycling

Application Close Date: 5th January 2025At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet.
More than 34 years later, we're proud to be a certified B Corp with hundreds of trips in over 100 countries.The world needs more Intrepid people:Do you dream of inspiring travellers and helping them fall in love with their destination by immersing them in your local culture and exposing them to real life experiences?
Being a Tour Leader with Intrepid, you will do just thatEvery day will be different, but every day you will:Provide exceptional customer service and travel advice – whether it's guiding a morning market exploration, organising a hands-on craft workshop, or arranging a home-cooked meal with a local family, you'll create unforgettable moments that our travellers will never forget.Ensure the safety and well-being of your travellers – at times, you may need to assist in challenging situations while remaining calm and professional.
A traveller might lose their passport, require medical attention, or there may be a clash of personalities, and you will be their first point of contact.Host, lead, and execute tours within budget, follow the itinerary, and complete your administrative duties with precision.Share your passion for travel – inspire our customers with your love for travel, embodying our core values of being Ambitious, Impactful, Real, and Together at every step of the journey.To be considered you must have:Excellent communication in English, French and ideally one other local language (the more the better
).Strong customer service experience and experience in developing a rapport with a broad range of travelers.Cycling experience and base knowledge of mechanic related to cycling.Have travel experience throughout Europe and are passionate about sharing these regions with our travellersBe a confident cyclist with a great level of fitness.Have basic computer skills – including email, Word, and Excel experience.Full rights to work across these regions.What you need to know:This is a freelance contract position, which will give you flexibility in when and how you work; however, great availability across peak seasons (May to June September to October) is a must-have.You will need to obtain a valid advanced first-aid certificate prior to starting with us.We are recruiting for leaders between October to December with training commencing from February onwards.With extended hours, lots of cycling, walking, activities, and engaging with travellers, it's important that you are prepared both mentally and physically for the challengeYou'll need the ability to travel and spend time away from home, as our leaders often travel for extensive periods at a time and some tours can span up to four weeks.We are recruiting leaders across Italy and France to run cycling tours, you can check out some example itineraries here: www.intrepidtravel.com/theme/cyclingOur people reflect the diversity of our customers and the communities we visit:Intrepid is made up of 58 nationalities across 46 countries, and we recognise that diversity makes us a stronger business.
We support a culture where people can be themselves and encourage applications from people of all backgrounds.
Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.For our Tour Leaders, the work perks may vary from country to country, but some of the work perks we offer include:• Diverse departures through the year to lead
Including hiking or biking adventures, festival, family, premium and foodie trips.• Travel to where the trip starts (and home again) is included and covered by us.• Some meals and all accommodation included (often where the guests are staying, such as hotels, camping, homestays etc).• Access to learning and development programs, e-learning and comprehensive tour leader training before you even start.• Internal career opportunities to further your career in travel and beyond.• Amazing travel discounts for you to experience Intrepid as a passenger.• Recognition and celebration with awards nights and the chance for our top performers to travel to our yearly Global Summit• Opportunity to support not-for-profit Intrepid Foundations projects.We are Real.
Together.
Ambitious.
Impactful.
These are our values and to us they're more than just words, they are the pillars of our success and every day it's our people and the work they do that bring them to life.At Intrepid ensuring diversity, equity, and inclusion is an important part of our recruitment process.
If you require a reasonable accommodation to submit your application, please email ****** with your name, location, and the accommodations you need; we will then be in touch to support your application.
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