Customer Quality
5 giorni fa
C2MAC Group, leader nelle tecnologie fusorie e nelle lavorazioni meccaniche per l'oleodinamica, sta cercando per il plant di Montorso Vicentino (VI), una figura che ricopra il ruolo di
**CUSTOMER QUALITY**:
A diretto riporto del Plant Quality Manager, Il Customer Quality Specialist deve garantire al Cliente un'interfaccia efficace per la gestione dei problemi qualitativi relativi al prodotto, secondo le linee guida del piano di qualità aziendale e in coerenza con il quadro normativo e legislativo vigente.
**Le principali responsabilità sono**:
Rappresentare l'interfaccia Cliente nella raccolta delle segnalazioni di non-conformità del prodotto, garantendo efficacia di comunicazione tra clienti e funzioni aziendali;
Rappresentare l'interfaccia Cliente per l'approvazione delle campionature (PPAP) e la gestione delle modifiche di prodotto e processo da un punto di vista qualitativo;
Rappresentare l'interfaccia Cliente durante gli Audit ispettivi presso gli stabilimenti produttivi
Raccogliere in modo sistematico le cause delle non-conformità del prodotto riscontrate sia in produzione sia da segnalazione Cliente.
Assicurare la risposta alle segnalazioni di non-conformità, in accordo con i requisiti Cliente rispettando i tempi e i modi previsti
Assicurare, per l'area di competenza, la corretta applicazione delle procedure del Sistema di Gestione Salute, Sicurezza e Ambiente.
Assicurare, per l'area di competenza, la corretta applicazione delle procedure del Sistema Qualità.
Garantire la corretta applicazione dei requisiti di Qualità dei Clienti in fase di sviluppo da parte delle altre funzioni aziendali
Raccogliere e monitorare i dati di KPI
**Completano il profilo**:
Conoscenza dei metodi statistici per l'analisi dei dati e controllo dei processi
Conoscenza delle procedure di controllo qualità
Capacità Comunicative e lavoro in Team
Problem Solving
Flessibilità
Conoscenza dellalingua Inglese parlata e scritta livello B1
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