Product Manager Patient Activation
10 ore fa
**Primary Objective of Position**
- CRM programs for the affiliate managing the day-to-day delivery and implementation of CRM programs.
- Track CRM metrics and trends, planning and managing multi-channel marketing campaigns
- Control Customer Service resources and utilise assets to achieve qualitative and quantitative targets adhering to and managing the approved budget
**Major Accountabilities**
- Ensures that all activities are performed in compliance with quality system requirements.
Main tasks include:
- CRM and Customer Service performance management.
- Ensures monitoring, reporting (KPI) and qualitative analysis of CRM & Customer Service programs (CS).
- Participates in evolving Italy CRM and CS strategy & implementing innovative / customer centric programs
- Leads localization and implementation of CRM & CS programs in alignment with the marketing strategy and company objectives.
- Sets CRM & CS objectives in close collaboration Marketing & Sales including processes definition, marketing messages, service levels and KPIs consistent.
- Actively communicate and promote CRM & CS retention programs.
- Ensures compliance of all CRM & CS activities with Divisional/European standards and policies.
- Ensures flow of communication within CRM & Customer Service EMEA teams
- Participates in the execution on projects aimed to accelerate patient acquisition.
- Responsible for compliance with Abbott policies including complaint handling, data privacy and security.
- Customer focus - Customer's needs in the middle of the all-planning activities, encourage communication, drive execution, and foster innovation, as a means of providing best-in-class programs and services.
**Education**
- Educated to degree level in marketing or management.
**Background**
- Marketing experience (e.g.
direct marketing and CRM, consumer marketing, customer service support).
- Ability in setting up and implementing complex project involving internal and external stakeholders.
- Diagnostic and analytical skills.
- Be able to challenge the status quo with innovative solutions.
- Ability to build relationships and work in project team, trust and influence with internal clients and other key stakeholders.
- Ability to deliver clear and concise messages, management reports and presentations.
- Good English and Italian skills.
- Excellent organizational skills.
- Strong project management skills.
Keen awareness and adherence to timelines.
- Data base management experience.
- Knowledge of data protection regulations.
**Impact of position**
- Help evolve Italy marketing strategy though consumer, CRM, and customer service projects in line with business objectives and marketing strategy considering current and future customer requirements, needs and profile over evolving portfolio.
-
Trade & Brand Activation Manager Italy
2 giorni fa
Lazio, Italia Scandinavian Tobacco Group A tempo pieno**At STG, we always encourage you to craft the career that makes you more.**Working for one of our world-class brands means being part of a great working environment and collaborating with people from all corners of the world on a product you are proud of.**Summary**We are looking for a Brand Activation Manager to join our team in Italy (Rome) and become a...
-
Field Activation Manager
4 giorni fa
Lazio, Italia Heineken A tempo pieno**Field Activation Manager**:**CHI SIAMO**HEINEKEN è presente in Italia da 47 anni, dall'acquisizione di Birra Dreher e del birrificio di Massafra nel 1974.Nel 1986 inizia la crescita dell'azienda grazie all'acquisizione di Birra Ichnusa Spa, birrificio di Assemini in provincia di Cagliari.Nel 1989 HEINEKEN costituisce Partesa, società specializzata nei...
-
Climate Activation Specialist
3 giorni fa
Lazio, Italia Confidenziale A tempo pienoSettore: VenditeLuogo di lavoro: Perugia - PerugiaFILIALE: PERUGIA Confidential, prima italiana con oltre 200 filiali sul territorio nazionale e più di 1800 professionisti impegnati ogni giorno ad orientare, formare e accompagnare le persone verso nuove (le migliori) opportunità lavorative RICERCA, per conto di prestigiosa cliente operante nel settore...
-
Patient Journey Manager
7 ore fa
Lazio, Italia Novo Nordisk A tempo pienoPatient Journey Manager**Category**:Commercial Marketing**Location**:Roma, Lazio, IT- Are you looking for a chance to grow your career in a challenging environment?Does the idea of working in an international company and expanding the network sound appealing to you?Join our team to take on this outstanding opportunity in the Italian affiliate of Novo Nordisk...
-
It-Patient Advocacy Manager
7 ore fa
Lazio, Italia Daiichi Sankyo Europe A tempo pienoUnder the direction of the Associate Medical Director, SBU, this individual will be responsible for establishing/maintaining strong relationships with patient organizations focused on diseases aligned to unmet medical needs where Daiichi Sankyo plays a key role, ensuring the groups are well informed and can support patients access to appropriate information...
-
Product Manager Rare Diseases
2 giorni fa
Lazio, Italia Eusa Pharma A tempo pienoJob PurposeWe are seeking a Product Manager with proven experience in the pharmaceutical sector, in rare diseases and hematology, to join our team.The ideal candidate has successfully managed the launch of a drug and can develop and implement innovative, results-driven marketing strategies.The PM will work in a dynamic and growing environment, with a focus...
-
Product Manager
5 ore fa
Lazio, Italia Confidenziale A tempo pienoCategoria: Energy & Natural ResourcesLuogo di lavoro: RomaProduct Manager per soluzioni energetiche ambito B2B e B2C.La risorsa, a diretto riporto del Head of Product, sarà responsabile per il product management di uno specifico segmento dell'offerta aziendale. Nella fattispecie sarà responsabile per: Analisi dei trend di mercato e delle innovazioni...
-
Product Manager
5 ore fa
Lazio, Italia Confidenziale A tempo pienoContratto: DA DEFINIRELuogo di lavoro: Luogo di lavoro: prov. di Milano ovest. Per importante società operantie nel mondo della progettazione e produzione di sistemi di automazione industriale stiamo cercando un PRODUCT MANAGER con esperienza mínima nel settore (anche neolaureato). Luogo di lavoro: prov. di Milano ovest.AZIENDAImportante società operantie...
-
Patient Engagement
9 ore fa
Lazio, Italia Novo Nordisk A tempo pienoAre you looking for a chance to grow your career in a challenging environment?Does the idea of working in an international company and expanding the network sound appealing to you?Join our team to take on this outstanding opportunity in the Italian affiliate of Novo Nordisk (based in Rome), as Patient Journey Manager!**The Position**In this role, reporting...
-
Product Manager
2 giorni fa
Lazio, Italia Neurons Lab A tempo pienoAbout The ProjectAs an AI Product Manager, you will lead the ideation, development, and execution of cutting-edge AI solutions that transform business operations and enhance user experiences.This role requires a deep understanding of AI technologies, market trends, and customer needs to build scalable, impactful products.You will collaborate with...
-
Product Manager
2 giorni fa
Lazio, Italia Neurons Lab A tempo pienoAbout The ProjectAs an AI Product Manager, you will lead the ideation, development, and execution of cutting-edge AI solutions that transform business operations and enhance user experiences.This role requires a deep understanding of AI technologies, market trends, and customer needs to build scalable, impactful products.You will collaborate with...
-
Product Manager
24 ore fa
Lazio, Italia Neurons Lab A tempo pienoAbout The Project As an AI Product Manager, you will lead the ideation, development, and execution of cutting-edge AI solutions that transform business operations and enhance user experiences.This role requires a deep understanding of AI technologies, market trends, and customer needs to build scalable, impactful products.You will collaborate with...
-
Product Manager
3 giorni fa
Lazio, Italia Neurons Lab A tempo pienoAbout The Project As an AI Product Manager, you will lead the ideation, development, and execution of cutting-edge AI solutions that transform business operations and enhance user experiences. This role requires a deep understanding of AI technologies, market trends, and customer needs to build scalable, impactful products. You will collaborate with...
-
Product Manager
4 ore fa
Lazio, Italia Buscojobs IT C2 A tempo pienoCategoria:Healthcare / PharmaceuticalLuogo di lavoro:Padova e provinciaPer conto del nostro cliente, multinazionale del settore biomedicale, siamo alla ricerca di un Product Manager da inserire all'interno della Business Unit Wound CareIl Product Manager, riportando al Marketing Manager, dovrà occuparsi di:occuparsi della preparazione del Piano di marketing...
-
Product Manager
1 settimana fa
Lazio, Italia Confidenziale A tempo pienoS&you is an international brand, providing recruitment solutions for many local and global companies in the search and selection of Middle Management. Our client is a major European manufacturer and distributor of furniture edgings. This company provides its clients with a wide collection of edgings as well as a choice of melting, dispersion, mounting and...
-
Product Manager
3 giorni fa
Lazio, Italia Neurons Lab A tempo pienoAbout The Project As an AI Product Manager, you will lead the ideation, development, and execution of cutting-edge AI solutions that transform business operations and enhance user experiences. This role requires a deep understanding of AI technologies, market trends, and customer needs to build scalable, impactful products. You will collaborate with...
-
Product Manager
6 giorni fa
Lazio, Italia Buscojobs IT C2 A tempo pienoS&you is an international brand, providing recruitment solutions for many local and global companies in the search and selection of Middle Management.Our client is a major European manufacturer and distributor of furniture edgings.This company provides its clients with a wide collection of edgings as well as a choice of melting, dispersion, mounting and...
-
Product Manager
10 ore fa
Lazio, Italia Wyser A tempo pienoWyser è il brand globale che si occupa di ricerca e selezione di profili di middle e senior management di Gi Group Holding, la prima multinazionale italiana del lavoro e una tra le principali realtà che offrono servizi e consulenza HR a livello globale.Realtà multinazionale svizzera, leader nella produzione e distribuzione di sistemi pertubazioni, ricerca...
-
Product Manager
6 giorni fa
Lazio, Italia Hootsuite A tempo pienoWhy HootsuiteWhat we doHow a Social Media Makeover Helped a Small Business Drive a 108% Increase in Sales See it in action with a free 30-day trialResourcesLearn Connect Support How Eurpac Increased its Social Media Followers by Product Manager LocationLondon, England, United KingdomMilan, ItalyRome, Italy
-
Product Manager
4 ore fa
Lazio, Italia Buscojobs IT C2 A tempo pienoCategoria:Business ServicesLuogo di lavoro:Milano e provinciaPer Azienda Partner, leader nella fornitura di servizi e soluzioni prepagate ed elaborazione dei pagamenti, ricerchiamo un Product Manager per il business Gift Cards.La persona inserita, riportando al Country Manager, sarà responsabile dello sviluppo e della gestione dei fornitori di Gift Cards...