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Lazio, Italia Culture Digitali Srl A tempo pienoA dynamic O&M Manuals & Training Manager leads a team of writers in producing customers' operation and maintenance documentation, arranging training courses, and managing the interface between the Design and Build team and O&M team.Hitachi Rail is a global provider of rail solutions, present in 38 countries, with over 13,000 employees, aiming to contribute...
Responsabile Manuals
2 mesi fa
Location:
Pistoia, Tuscany, Italy
Job ID:
R0037106
Company Name:
Hitachi Rail S.p.A.
Profession (Job Category):
Other
Job Schedule:
Full time
Remote:
No
Job Description:
Hitachi Rail is looking for an enthusiastic self-motivated O&M Manuals & Training Manager who thrives in a rapidly changing environment. The successful candidate will be responsible for managing a group of experienced writers to produce customers' operation and maintenance documentation, arranging training courses, and ensuring proper interface management between the Design and Build team and the O&M team. The position is based in Pistoia - IT.
Responsibilities:
Manage a group of experienced technical writers to produce customers' operation and maintenance documentation;
Ensure on-time provision of O&M deliverables and milestones in accordance with project schedule and budget;
Ensure preparation and delivery of Operation & Maintenance Manuals, Illustrated Parts Catalog, and Training Program Plan;
Prepare Technical specifications for subcontractor's manuals and training courses;
Ensure Technical Writers internal teams effectively prioritize high-priority feature release work with other content, experience, and process improvements;
Develop an understanding of how our customers use the manuals and what content needs are helpful;
Review and implement customer feedback;
Identify opportunities for process improvement, including new editor software, and coordinate the implementation and communication of these changes;
Ensure the review of operation and maintenance manuals delivered by subcontractors;
Participate in projects, bidding, and delivery phases within project schedule.
Required Skills/ Knowledge:
Two to five years' experience as a project manager or people manager with a technical documentation team;
Minimum 3 years' railway system engineering experience and knowledge of the integrated systems that comprise a metro system;
Ability to develop a working knowledge of technical products, processes, and applications;
Ability to learn new technical skills quickly, with knowledge and experience in application of railway Technical-Logistic support documentation, associated with any technical system, either rolling stock and/or a rail vehicle;
International experience and ability to manage international projects;
Knowledge and ability to review maintenance documentation from sub-suppliers, and techniques to handle relationships with suppliers in an integrated supply chain approach;
Willingness to cover a global role;
Excellent communication skills;
Negotiation Skills;
Leadership Skills;
Experience in modern Lean and Agile Organization.
Desired Skills/ Knowledge:
Operation and Maintenance Processes
RAMS and Maintenance Plan process
Planning and organization
Experience in editing software programs
Education / Qualifications:
Electrical, Electronic, Mechanical Engineering
Languages:
English Proficiency
We thank all applicants for their interest; however, only those under consideration will be contacted. Join us at www.Hitachi Rail-sts.com/en/careers . It is our commitment at Hitachi Rail to create a diverse environment, and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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