Freelance Customer Support Expert

23 ore fa

Bolzano, Italia Simiver A tempo pieno

Euroledwall is an international entity in the ledwall rental sector for trade shows across Europe. With over 10 years of experience in the field, we are a young company experiencing steady growth.
We are currently seeking a Customer Support Expert for the german-speaking market.
**Position: Freelance Customer Support Expert**
**Type of Work: Remote**
**Responsibilities**:
- Provide phone consultations to clients who contact us (NO telemarketing or cold calling required). It's important to note that this position does not involve old-school aggressive sales tactics. An initial call is made to understand the client's needs (they contact us first).
- Prepare and send quotes using our dedicated software
- Manage contacts and interactions with clients
- Engage in secondary sales activities with existing clients
- Upon order confirmation, enter projects into our management system
- Collaborate with Project Managers and the Production Manager (who coordinates the activities of Project Managers in various countries)
**Requirements**:
- German speaker (mandatory)
- Excellent English, both written and spoken (mandatory)
- Possession of a VAT number (mandatory)
- At least 5 years of experience in sales/commercial roles
- Exceptional communication and interpersonal skills
- Customer-oriented with a focus on customer satisfaction
- Ability to manage projects independently and meet deadlines
- Familiarity with CRM softwares
- Knowledge of project management tools
- Flexibility and adaptability to work in a dynamic environment
- Proficient in technology use, including communication tools and software, video conferencing, and project management, as well as artificial intelligence software
- Open to training and a constant desire to improve and grow.
**What we offer**:
- Flexibility: Work entirely remotely, comfortably from wherever you choose, with no need to be physically present.
- Rewarding system: We recognize the importance of acknowledging our collaborators' talent and dedication. We offer a rewarding system based on the number and quality of sales, with incentives linked to achieving goals.
- Innovative sales and management tools: We continuously invest in innovation to ensure our sales consultants have the best resources for success. You will have access to innovative sales tools that will help you efficiently and effectively reach your objectives.
- International context: You will have the opportunity to interact and collaborate with other sales consultants working in different countries.
If you are a motivated, result-oriented individual eager to join a growing company, Euroledwall is the right place for you. We offer a stimulating and rewarding collaboration where you can showcase your skills and contribute to the company's success. Please send your updated CV and a cover letter describing your relevant experience and why you are interested in working with us. A first selection will follow, and then a Zoom call for an introductory conversation.
**Job Types**: Full-time, Part-time
**Experience**:
- Project Coordination: 3 years (required)
- Organizational Skills: 4 years (required)
- Project Management: 4 years (required)
**Language**:
- English (required)
- German (required)

  • Freelance Customer Support Expert

    6 mesi fa

    Bolzano - Bozen, Italia Simiver A tempo pieno

    Euroledwall is an international entity in the ledwall rental sector for trade shows across Europe. With over 10 years of experience in the field, we are a young company experiencing steady growth. We are currently seeking a Customer Support Expert for the german-speaking market. **Position: Freelance Customer Support Expert** **Type of Work:...

  • Project Management

    4 giorni fa

    Bolzano, Italia Cxg A tempo pieno

    The German Operations freelance ensures that the projects assigned are completed in time and according to our guidelines and requirements. COMPENSATION : based on the number of missions assigned Project duration : 4-6 months - from 20 to 40 hours per week KEY RESPONSIBILITIES Retains and creates long-term relations with Evaluators by ensuring they have the...

  • Project Management

    4 giorni fa

    Bolzano, Italia Cxg Group A tempo pieno

    The German Operations freelance ensures that the projects assigned are completed in time and according to our guidelines and requirements. COMPENSATION : based on the number of missions assigned Project duration : 4-6 months - from 20 to 40 hours per week KEY RESPONSIBILITIES Retains and creates long-term relationships with Evaluators by ensuring the...

  • Project Management

    3 mesi fa

    Bolzano, Italia Cxg Group A tempo pieno

    The German Operations freelance ensures that the projects assigned are completed in time and according to our guidelines and requirements.COMPENSATION : based on the number of missions assignedProject duration : 4-6 months - from 20 to 40 hours per weekKEY RESPONSIBILITIES Retains and creates long-term relationships with Evaluators by ensuring the Evaluators...

  • Project Management

    2 mesi fa

    Bolzano, Italia Cxg Group A tempo pieno

    The German Operations freelance ensures that the projects assigned are completed in time and according to our guidelines and requirements.COMPENSATION : based on the number of missions assigned Project duration : 4-6 months - from 20 to 40 hours per week KEY RESPONSIBILITIES Retains and creates long-term relationships with Evaluators by ensuring the...

  • Project management

    1 mese fa

    Bolzano, Italia CXG A tempo pieno

    The German Operations freelance ensures that the projects assigned are completed in time and according to our guidelines and requirements. COMPENSATION : based on the number of missions assigned Project duration : 4-6 months - from 20 to 40 hours per week KEY RESPONSIBILITIES Retains and creates long-term relations with Evaluators by ensuring they have...

  • Project Management

    1 mese fa

    Bolzano, Italia Cxg A tempo pieno

    The German Operations freelance ensures that the projects assigned are completed in time and according to our guidelines and requirements.COMPENSATION : based on the number of missions assignedProject duration : 4-6 months - from 20 to 40 hours per weekKEY RESPONSIBILITIES Retains and creates long-term relations with Evaluators by ensuring they have the best...

  • Project Management

    1 mese fa

    Bolzano, Italia Cxg A tempo pieno

    The German Operations freelance ensures that the projects assigned are completed in time and according to our guidelines and requirements.COMPENSATION : based on the number of missions assigned Project duration : 4-6 months - from 20 to 40 hours per week KEY RESPONSIBILITIES Retains and creates long-term relations with Evaluators by ensuring they have the...

  • Project management

    2 mesi fa

    Bolzano, Italia CXG group A tempo pieno

    The German Operations freelance ensures that the projects assigned are completed in time and according to our guidelines and requirements. COMPENSATION : based on the number of missions assigned Project duration : 4-6 months - from 20 to 40 hours per week KEY RESPONSIBILITIES Retains and creates long-term relationships with Evaluators by ensuring the...

  • IT-Support-Experte für Europäische IT-Infrastruktur

    4 settimane fa

    Bolzano, Trentino-Alto Adige, Italia Fruitservice Gmbh A tempo pieno

    Wir suchen einen erfahrenen IT-Support-Experten, der sich auf die europaweite IT-Infrastruktur konzentriert. Im Zentrum steht die Unterstützung des Firmenverbunds in allen Belangen der IT. Beschreibung der PositionAls IT-Support-Experte im Team von Fruitservice GmbH werden Sie Teil eines dynamischen Teams sein, das sich auf die Entwicklung und...

  • Freelance Operations Specialist

    1 mese fa

    Bolzano, Trentino-Alto Adige, Italia CXG A tempo pieno

    Job SummaryThe Freelance Operations Specialist will be responsible for ensuring the timely completion of projects assigned to CXG, adhering to company guidelines and requirements. Key ResponsibilitiesRetain and create long-term relationships with Evaluators by providing an exceptional User Experience, responding promptly to their requests.Assign and execute...

  • Customer Service

    3 settimane fa

    Bolzano, Italia Loacker Austria A tempo pieno

    Customer Service & Sales Support International (w/m/d)To support our growing company, we are currently looking for a new colleague to enrich our dynamic International Customer Service & Sales Support Team.YOUR RESPONSIBILITIESInternational Customer managementFull responsibility for the Order-to-Cash process (from order management to invoicing and complaint...

  • Customer Service

    2 mesi fa

    Bolzano, Italia Loacker Austria A tempo pieno

    Customer Service & Sales Support International (w/m/d)To support our growing company, we are currently looking for a new colleague to enrich our dynamic International Customer Service & Sales Support Team.YOUR RESPONSIBILITIES International Customer managementFull responsibility for the Order-to-Cash process (from order management to invoicing and complaint...

  • Customer Service

    1 mese fa

    Bolzano, Italia Loacker Austria A tempo pieno

    Customer Service Sales Support International (w/m/d)To support our growing company, we are currently looking for a new colleague to enrich our dynamic International Customer Service Sales Support Team.YOUR RESPONSIBILITIESInternational Customer managementFull responsibility for the Order-to-Cash process (from order management to invoicing and complaint...

  • Project management

    3 settimane fa

    Bolzano, Italia CXG group A tempo pieno

    The German Operations freelance ensures that the projects assigned are completed in time and according to our guidelines and requirements.COMPENSATION: based on the number of missions assignedProject duration: 4-6 months - from 20 to 40 hours per weekKEY RESPONSIBILITIESRetains and creates long-term relationships with Evaluators by ensuring the Evaluators...

  • Project management

    3 settimane fa

    Bolzano, Italia CXG A tempo pieno

    The German Operations freelance ensures that the projects assigned are completed in time and according to our guidelines and requirements.COMPENSATION: based on the number of missions assignedProject duration: 4-6 months - from 20 to 40 hours per weekKEY RESPONSIBILITIESRetains and creates long-term relations with Evaluators by ensuring they have the best...

  • Customer Support Specialist

    6 mesi fa

    Bolzano - Bozen, Italia Star7 A tempo pieno

    Da più di 20 anni STAR7 è un punto di riferimento, per i propri clienti, nel mondo dell’informazione di prodotto. Dal supporto all’ingegneria di prodotto e di processo, alla creazione e gestione di contenuti tecnici e di marketing, alla traduzione, alla stampa, all’esperienza virtuale: con i propri servizi, STAR7 è in grado di affiancare...

  • Customer Support Specialist

    6 mesi fa

    Bolzano - Bozen, Italia Star Italia A tempo pieno

    **Descrizione azienda**: Da più di 20 anni STAR7 è un punto di riferimento, per i propri clienti, nel mondo dell’informazione di prodotto. Dal supporto all’ingegneria di prodotto e di processo, alla creazione e gestione di contenuti tecnici e di marketing, alla traduzione, alla stampa, all’esperienza virtuale: con i propri servizi, STAR7 è in grado...

  • Sales and Lighting Design Expert

    4 settimane fa

    Bolzano, Trentino-Alto Adige, Italia Angeheuert Recruiting A tempo pieno

    Job DescriptionAs a Sales and Lighting Design Expert, you will have the opportunity to participate in international projects and realize unique lighting design spectacles. This role offers a chance to support the sales team and ensure that all technical aspects are clarified and ready for project start.ResponsibilitiesYou will support the sales team in...

  • Customer Service

    4 settimane fa

    Bolzano, Italia Loacker Austria A tempo pieno

    Customer Service & Sales Support International (w/m/d)To support our growing company, we are currently looking for a new colleague to enrich our dynamic International Customer Service & Sales Support Team.YOUR RESPONSIBILITIESInternational Customer managementFull responsibility for the Order-to-Cash process (from order management to invoicing and complaint...