Delivery Manager, Manager

4 settimane fa

Milano, Lombardia, Italia Microsoft A tempo pieno

Microsoft is on a mission to empower every person and every organization on the planet to achieve more.
Our culture is centred on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.
In doing so, we create life-changing innovations that impact billions of lives around the world.
You can help us to achieve our mission.
Industry Solutions (IS) is a global organization of over 13,000 strategic sellers, industry experts, elite engineers, and world-class architects, consultants, and delivery experts who work together to bring Microsoft's mission of empowerment - and cutting-edge technology - to life for the world's most influential customers.
We are on the front lines of innovation, working side-by-side with customers to drive value across the entirety of their digital transformation journey.
Our team prides itself on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves.
Join us and help create life-changing innovations that impact billions around the world
We are looking for a Domain Delivery Management Manager (D-DMM) within the Azure Cloud and AI Domain who will be responsible for a team of Project Managers and their associated project portfolio.
The Domain Delivery Management Manager (D-DMM) is responsible for ensuring the project portfolio is proactively managed and executed effectively.
The D-DMM will achieve this through Practice Management (encompassing business management practices such as planning, forecasting, governance and cost management), Delivery Management (focused on continuous improvement across delivery fundamentals, including portfolio optimization) and by leading a team of Consulting Project Management professionals, providing them with coaching, role readiness, career development and enrichment.
**Responsibilities**:
The Domain Delivery Management Manager (D-DMM) is responsible for ensuring the project portfolio is proactively managed and executed effectively.
The D-DMM will achieve this through Practice Management (encompassing business management practices such as planning, forecasting, governance and cost management), Delivery Management (focused on continuous improvement across delivery fundamentals, including portfolio optimization) and by leading a team of Consulting Project Management professionals, providing them with coaching, role readiness, career development and enrichment.
- **
Relationship Development**: Manages stakeholders, resolves escalated issues and understands customer strategies to oversee deliveries to expected customer outcomes and compliance standards.
Champion customer feedback plans and serves on customer executive steering committees.
- **
Presales and Contracting**: Drives insights into pursuits, reviews deal structures ensuring expectations can be met.
Reviews and approves contracts and changes.
- **
Delivery Management**:Drives the delivery lifecycle and resourcing strategies, overseeing the Consulting Project Managers execution of delivery against delivery excellence expectations, acting as a primary escalation point.
- **
Portfolio Management**: Acts as centralized management for project portfolios, reviews portfolio health, establishes operational processes and standards.
Ensures methodologies, processes and quality standards are consistently implemented.
- **
Monitoring and Controlling**: Overall accountability for the quality of technical delivery and acts as primary escalation point to the Domain.
Leads financial and quality rhythms of business across the portfolio, including delivery reviews and remediation plans with Consulting Project Managers.
- **
Business Growth**: Owns the financial health of the portfolio and identifies opportunities to accelerate delivery, prevent delays and maximize customer and business outcomes.
Reviews new deals to quantify deliverability to customer outcomes.
- **
Managerial and Leadership**:Adheres to the Model, Coach, Care framework to attract, develop, and retain talent, delivers results through teamwork as One Microsoft, role models Microsoft values and commits to performance management.
**Qualifications**:**
Qualifications**
Required/Minimum Qualifications
- Proven experience in consulting/professional services delivery, project management, or practice management
- OR equivalent experience.
Additional or Preferred Qualifications
- Experience in leading portfolio management, complex programs, or revenue-driven (e.g., $10 million +) programs
- OR Bachelor's Degree in related field AND 6+ years of experience leading portfolio management, complex programs, or revenue-driven (e.g., $10 million +) programs
- OR equivalent experience.
- Project Management Professional (PMP) certification.
- Expiernace in consulting, professional services, or related financial management experience (e.g., cost management, revenue forecasting).
- Agile certification or Scrum M

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