Member Service Representative

1 settimana fa


Napoli, Italia Navy Federal Credit Union A tempo pieno

Member Service Representative (Full-Time) - NSA Naples
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards.
To perform moderately complex platform banking functions under supervision.
Provide assistance/training to lower level team members.
**Responsibilities**
- Analyze, research and resolve problems and discrepancies related to member accounts/loans
- Counsel current and prospective members about Navy Federal's products and services
- Ensure cash and other negotiable instruments are handled properly
- Identify opportunities to cross service products and increase product penetration
- Perform platform banking functions
- Assist level I team members
- Understand and comply with federal and other regulations relating to financial products and services
- May assist with Branch Office vault opening, closing and balancing procedures
- May serve as a Branch Office and/or ATM vault custodian
- Perform other duties as assigned
**Qualifications**
- Ability to work independently and in a team environment
- Working knowledge of savings and checking products, accounts and services
- May be required to participate and complete specialized training (in Business Services, IRA, MLO, notary, etc.
), per business need
- Effective active listening skills to accurately respond to inquiries and account requests
- Effective organizational, planning and time management skills
- Effective research, analytical, and problem solving skills
- Effective skill building effective relationships through rapport, trust, diplomacy and tact
- Effective skill exercising initiative and using good judgment to make sound decisions
- Effective skill maintaining composure in a high production and changing environment
- Effective skill performing mathematical calculations and working accurately with numbers
- Effective verbal and written communication skills
**Desired Qualifications**
- Experience in member/customer service preferably in a call center, retail banking or financial institution
- Experience in working in a credit union environment
**Hours**: Available Monday - Saturday, hours based on business needs.
**Location**: Localita' Boscariello, Gricignano di Aversa, Building 2091 Naples, Campania, Italy
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
**About Us**
Navy Federal provides much more than a job.
We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
- Best Companies for Latinos to Work for 2024
- Computerworld® Best Places to Work in IT
- Forbes® 2024 America's Best Large Employers
- Forbes® 2023 The Best Employers for New Grads
- Fortune Best Workplaces for Millennials 2023
- Fortune Best Workplaces for Women2023
- Fortune 100 Best Companies to Work For® 2024
- Military Times 2023 Best for Vets Employers
- Newsweek Most Loved Workplaces
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Yello and WayUp Top 100 Internship Programs
From Fortune.
©2024 Fortune Media IP Limited.
All rights reserved.
Used under license.
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
**Equal Employment Opportunity**: Navy Federal values and celebrates diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.
**Hybrid Workplace**: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
**Bank Secrecy Act**: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Job ID 300002794463818



  • Napoli, Italia Paul Davis Restoration A tempo pieno

    Benefits:Bonus based on performanceEmployee discountsOpportunity for advancementTraining & developmentReports to:ManagerRequirements:Fluent in EnglishProficient reading and writing skillsComputer SkillsSpecial Skills:Strong customer service skillsResponsibilities:Membership SalesGreet all members & guests with a smile and wish them well as they exit the...


  • Napoli, Italia Paul Davis Restoration A tempo pieno

    Benefits: Bonus based on performanceEmployee discountsOpportunity for advancementTraining & development Reports to:ManagerRequirements:Fluent in EnglishProficient reading and writing skillsComputer SkillsSpecial Skills:Strong customer service skillsResponsibilities:Membership SalesGreet all members & guests with a smile and wish them well as they exit the...


  • Napoli, Italia Paul Davis Restoration A tempo pieno

    Benefits:Bonus based on performanceEmployee discountsOpportunity for advancementTraining & developmentReports to:ManagerRequirements:Fluent in EnglishProficient reading and writing skillsComputer SkillsSpecial Skills:Strong customer service skillsResponsibilities:Membership SalesGreet all members & guests with a smile and wish them well as they exit the...


  • Napoli, Italia Paul Davis Restoration A tempo pieno

    Benefits: Bonus based on performance Employee discounts Opportunity for advancement Training & development Reports to: Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Special Skills: Strong customer service skills Responsibilities: Membership Sales Greet all members & guests with a smile and wish them well as...


  • Napoli, Italia Paul Davis Restoration A tempo pieno

    Benefits: Bonus based on performance Employee discounts Opportunity for advancement Training & development Reports to: Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Special Skills: Strong customer service skills Responsibilities: Membership Sales Greet all members & guests with a smile and wish them well as...


  • Napoli, Italia Paul Davis Restoration A tempo pieno

    Benefits:Bonus based on performanceEmployee discountsOpportunity for advancementTraining & developmentReports to:ManagerRequirements:Fluent in EnglishProficient reading and writing skillsComputer SkillsSpecial Skills:Strong customer service skillsResponsibilities:Membership SalesGreet all members & guests with a smile and wish them well as they exit the...


  • napoli, Italia Paul Davis Restoration A tempo pieno

    Benefits: Bonus based on performance Employee discounts Opportunity for advancement Training & development Reports to: Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Special Skills: Strong customer service skills Responsibilities: Membership Sales Greet all members & guests with a smile and wish them...


  • napoli, Italia Paul Davis Restoration A tempo pieno

    Benefits: Bonus based on performance Employee discounts Opportunity for advancement Training & development Reports to: Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Special Skills: Strong customer service skills Responsibilities: Membership Sales Greet all members & guests with a smile and wish them...


  • Napoli, Italia Navy Federal Credit Union A tempo pieno

    Member Service Representative (Full-Time) - NSA Naples To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex...


  • Casalnuovo di Napoli (NA), Italia Paul Davis Restoration A tempo pieno

    Benefits: Bonus based on performance Employee discounts Opportunity for advancement Training & development Reports to: Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Special Skills: Strong customer service skills Responsibilities: Membership Sales Greet all members & guests with a smile and wish them...


  • Napoli, Italia Umana spa A tempo pieno

    Per importante azienda operante nel settore dell'autonoleggio, cerchiamo n. 1 CUSTOMER SERVICE REPRESENTATIVE su Napoli Aeroporto, con l’obiettivo primario di fornire un servizio di customer care eccellente agli ospiti. E' richiesta pregressa esperienza in ambito vendite/promozione, spiccate doti comunicative, propensione alle relazioni interpersonali,...


  • Napoli, Italia Umana Spa A tempo pieno

    Per importante azienda operante nel settore dell'autonoleggio, cerchiamo n. 1 CUSTOMER SERVICE REPRESENTATIVE su Napoli Aeroporto, con l'obiettivo primario di fornire un servizio di customer care eccellente agli ospiti.E' richiesta pregressa esperienza in ambito vendite/promozione, spiccate doti comunicative, propensione alle relazioni interpersonali, ottima...


  • Napoli, Italia Cross Border Talents A tempo pieno

    Customer Service Representative in Porto, Portugal ( Italian Speaking)Naples, Metropolitan City of Naples, ItalyJob Openings Customer Service Representative in Porto, Portugal ( Italian Speaking)About the job Customer Service Representative in Porto, Portugal ( Italian Speaking)Customer Service Representative in Porto, Portugal ( Italian Speaking)Location:...


  • Napoli, Italia Kgr A tempo pieno

    We are recruiting for an International company an Italian speaking Customer Representative to join their teams in **Athens**.**The role is based in Greece****Missions**:- Develop your knowledge continuously to effectively answer customer queries and resolve potential issues- Act as a key focal point for our leading partners by answering basic questions and...


  • Napoli, Italia ARGO LOGICA SRL A tempo pieno

    ARGO LOGICA società di consulenza informatica che opera da anni su tutto il territorio nazionale ed internazionale, a supporto delle imprese, si colloca nel settore dell’Information Technology proponendosi come obiettivo quello di fornire una vasta gamma di prodotti, servizi e soluzioni nelle aree più strategiche per l’impresa, come: Infrastrutture IT,...


  • Napoli, Italia Centennial Bank A tempo pieno

    The Customer Service Representative (CSR) I is responsible for retaining existing relationships and establishing new deposit accounts by branch goals.This position is responsible for promoting and cross-selling bank products and services.ESSENTIAL DUTIES AND RESPONSIBILITIESOpens new accounts including checking, savings, CDs, IRAs and other products offered...


  • Napoli, Italia Centennial Bank A tempo pieno

    The Customer Service Representative (CSR) I is responsible for retaining existing relationships and establishing new deposit accounts by branch goals.This position is responsible for promoting and cross-selling bank products and services.ESSENTIAL DUTIES AND RESPONSIBILITIES Opens new accounts including checking, savings, CDs, IRAs and other products offered...


  • napoli, Italia Centennial Bank A tempo pieno

    The Customer Service Representative (CSR) I is responsible for retaining existing relationships and establishing new deposit accounts by branch goals. This position is responsible for promoting and cross-selling bank products and services. ESSENTIAL DUTIES AND RESPONSIBILITIES Opens new accounts including checking, savings, CDs, IRAs and other products...


  • napoli, Italia Centennial Bank A tempo pieno

    The Customer Service Representative (CSR) I is responsible for retaining existing relationships and establishing new deposit accounts by branch goals. This position is responsible for promoting and cross-selling bank products and services. ESSENTIAL DUTIES AND RESPONSIBILITIES Opens new accounts including checking, savings, CDs, IRAs and other products...


  • Napoli, Italia Hudson Italy A tempo pieno

    **Main Responsibilities**: - Assist clients on order-on-line - Deal with orders in the back office and liaise with logistics - Follow-up on orders and liaise with customers, retail, buyers, etc - Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry - Manage ongoing customer relationships...