Technology Consultant
3 settimane fa
The Technology Consultant is a technical resource for Rockwell Automation technology and products within their area(s) of expertise, capable of articulating capability and benefits of portfolio to customers.
Delivers proof of concept, after pre-sales support, and is a trusted advisor to the sales organization channel.
They are responsible for technical support in presales activities for a specific range of products within a defined geography.
The Technology Consultant will act as the technical product expert within the sales organization for customer pursuits.
The Technology Consultant will augment Distributor Specialist capability in areas lacking coverage.
When required, the Technology Consultant will assist in commercial marketing activities, inte face with Product Business Units and the EMEA Commercial Engineering team, be the Point of contact for product and quality issues, provide post-sales troubleshooting when needed, and act as a local interface with Tech Support.
The focus will be on Automation Design and is requested to support customers to identify the right solution and products, and support customers on project development and start-up.
**Key **Requirements**:
- Bachelor's degree in an engineering/technical related field or equivalent experience.
- Fluency in Italian and strong command of English (written & spoken).
- Ability to work with and gain the confidence of senior-level personnel (internal and external) in a highly collaborative, matrixed stakeholder organization.
- Ability to resolve complex issues in creative and effective ways.
- Ability to align and influence critical stakeholders.
- Strong support of customer-centricity.
Understands the importance of demonstrating concern for satisfying customers.
Passionate about developing goals to improve our customer experience.
- Ability to set, be accountable for and achieve challenging targets.
- Ability to influence, empower, coach and motivate others.
- Ability to adapt communication style and messaging to different audiences.
**Preferred Requirements**:
- Motion control - Motor sizing, rotary and linear motor, robotic
- Automation - PLC, I/O, Safety, Networks (ETH IP), HMI, sensors.
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