Lavori attuali relativi a Field Svc Engineer - Segrate - Zimmer Biomet Srl.
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Field Svc Engineer
2 mesi fa
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Field Svc Engineer
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Segrate, Italia Zimmer Biomet A tempo pienoJOB DESCRIPTION At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing...
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Segrate, Lombardia, Italia Zimmer Biomet A tempo pienoJob Title: Field Service EngineerZimmer Biomet is a global medical technology leader, and we're seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will play a critical role in minimizing downtime by providing direct and onsite technical support for our capital equipment.Key Responsibilities:Provide direct first-line...
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Field Service Engineer
4 settimane fa
Segrate, Lombardia, Italia Zimmer Biomet A tempo pienoJob Title: Field Service EngineerZimmer Biomet is a global leader in medical technology, and we're seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will play a critical role in ensuring the smooth operation of our capital equipment, providing direct and onsite technical support to our customers.Key...
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Field Service Engineer
4 settimane fa
Segrate, Lombardia, Italia Zimmer Biomet A tempo pienoAbout the RoleZimmer Biomet is a global medical technology leader, and we're seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will play a critical role in minimizing downtime and providing direct technical support for our capital equipment.Key ResponsibilitiesProvide first-line support and troubleshooting through...
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Field Service Engineer
4 settimane fa
Segrate, Lombardia, Italia Zimmer Biomet A tempo pienoAbout the RoleZimmer Biomet is a global medical technology leader, and we're seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will play a critical role in minimizing downtime and providing direct technical support for our capital equipment.Key ResponsibilitiesProvide first-line support and troubleshooting through...
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Field Engineer
2 mesi fa
Segrate, Italia Herbrooks Consulting S.R.L. A tempo pienoIl nostro cliente è una solida realtà nel settore elettromeccanico. Per incrementare l'organico interno nella sede situata a Segrate (MI), ci ha commissionato la ricerca di un Field engineer.La risorsa in questione, a supporto del Responsabile del reparto di Logistica automatizzata, dovrà svolgere le seguenti attività:Eseguire l'installazione dei...
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Field Engineer
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Segrate, Italia Herbrooks Consulting Srl A tempo pienoIl nostro cliente è una solida realtà nel settore elettromeccanico.Per incrementare l'organico interno nella sede situata a Segrate (MI), ci ha commissionato la ricerca di un Field engineer.Responsabilità: Eseguire l'installazione dei macchinari presso i clienti Fare attività di manutenzione preventiva e correttiva sugli stessi Risoluzione dei guasti...
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Field Engineer
2 mesi fa
Segrate, Italia Herbrooks Consulting Srl A tempo pienoIl nostro cliente è una solida realtà nel settore elettromeccanico. Per incrementare l'organico interno nella sede situata a Segrate (MI), ci ha commissionato la ricerca di un Field engineer.Responsabilità: Eseguire l'installazione dei macchinari presso i clienti Fare attività di manutenzione preventiva e correttiva sugli stessi Risoluzione dei guasti...
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Segrate, Italia Herbrooks Consulting S.R.L A tempo pienoIl nostro cliente è una solida realtà nel settore elettromeccanico. Per incrementare l'organico interno nella sede situata a Segrate (MI), ci ha commissionato la ricerca di un Field engineer.La risorsa in questione, a supporto del Responsabile del reparto di Logistica automatizzata, dovrà svolgere le seguenti attività:Eseguire l'installazione dei...
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3 mesi fa
Segrate, Italia Herbrooks Consulting S.R.L. A tempo pienoIl nostro cliente è una solida realtà nel settore elettromeccanico.Per incrementare l'organico interno nella sede situata a Segrate (MI), ci ha commissionato la ricerca di un Field engineer. La risorsa in questione, a supporto del Responsabile del reparto di Logistica automatizzata, dovrà svolgere le seguenti attività: · Eseguire...
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Field Engineer
3 settimane fa
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Field Service Engineer
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Field Svc Engineer
2 mesi fa
At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward.
As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.
As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world.
To support our talented team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards.
We are committed to creating an environment where every team member feels inspired, invested, cared for, valued, and have a strong sense of belonging.
What You Can Expect In this position you will be responsible for the onsite technical service.
You will perform quarterly maintenance, on site repair and support initial installation of the ROSA once the purchase has taken place by the hospital.
The Field Services Engineer plays a critical role in minimizing downtime, by providing direct and onsite technical support for our capital equipment.
In addition to the technical support the Field Service Engineer provides on time precise documentation of all service orders to our customers, manufacturing sites and Quality department.
How You'll Create Impact Provide direct first line support and troubleshooting through various communication channels (email/phone/app).
Perform on-call emergency repairs for ROSA on site in the assigned territory and occasionally through EMEA.
Investigate product complaints to identify root cause analysis following established processes.
Complete administrative duties accurately and timely, including field service order documentation, field activity reports, return material authorizations reports in accordance with Zimmer Biomet processes.
Manage quarterly scheduled preventive maintenance, upgrades and installations for the regional install base.
Develop rapport with hospital staff, including surgeons, robotics coordinator, and biomedical department.
Understand and operate within standard and site-specific Operating Room protocol.
Partner with sales representatives and clinical specialist to help prioritize calls, coordinate work, manage escalations, and close the loop with all parties impacted by an adverse service event.
Manage costs (e.g.
travel and expense, overtime, freight charges, etc.)
to deliver a high level of service at reasonable cost to the company.
This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions".
What Makes You Stand Out 2+ years of experience of field support, engineering, or other customer facing function preferably with a medical device company.
Prior experience with Robotics or capital medical equipment preferred.
Excellent communication, organizational and customer relation skills.
Ability to work without specific direction on daily activities.
Project management skills would be helpful.
Your Background Minimum of Associate Degree or Certificate of Higher Education in Electrical/Mechanical engineering.
EOE/M/F/Vet/Disability #J-18808-Ljbffr