Mcqueen Client Advisor
5 mesi fa
McQUEEN Client Advisor (Rome Condotti) page is loaded McQUEEN Client Advisor (Rome Condotti) Apply locations ROME time type Full time posted on Posted 9 Days Ago job requisition id R130876 Summary Innovative, uncompromising, romantic, provocative, upholding the power of emotion and the touch of the human hand: these are all elements that describe the fashion of the house of Alexander McQueen.
The brand is synonymous with modern British couture, renowned for its strong identity and celebration of unbridled creativity.Integral to the McQueen culture is the juxtaposition between contrasting elements: femininity and masculinity, fragility and strength, tradition and modernity.
The luxury brand was founded by Lee Alexander McQueen in 1992.
Among the greatest fashion designers of his time, the legacy of his work lives on.At Alexander McQueen, we live and breathe a culture defined by our key Behaviours:• Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed.• Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.• Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally.• Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.Job Description The McQueen Client Advisor will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every Client visit into a memorable luxury shopping experience.
With full accountability for meeting KPI's set through personalised client experience and cross selling of products, the Client Advisor will take full ownership of the exclusive relationships of the AMQ clientele.
Key Accountabilities Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of AMQ history and heritage Proactively seize all cross-selling opportunities, utilizing all product categories available in the store Recruit, Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools to strengthen Client loyalty Strengthen Client loyalty by participating in the Department or Store's clienteling initiatives Engage with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed.
Promote a positive working environment in line with the House Code of Behaviours.
Maintain a continual learning mindset by actively seeking and embracing feedback from both colleagues and management.
Maintain shopfloor standards and appropriate levels of products on the sales floor, in line with House policies and procedures, by utilizing various training resources provided by the Company Follow Company grooming, accordingly with AMQ standards and policies Act in compliance to Company procedures and guidelines on visual merchandising, operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed Key Requirements You will be able to demonstrate the desired Alexander McQueen behaviours Proven experience in a similar role within fashion retail companies or customer service-related field Proven ability to drive and exceed individual and store KPIs Possesses genuine interest in fashion and follows industry trends/news Team-player mentality Strong verbal and written communication skills Strong selling skills and ability to overcome objections Client centric approach and an entrepreneurial spirit Ability to work in a fast moving and dynamic environment Luxury product knowledge with keen interest in fashion trends, luxury market, social media etc Ability to use digital retail tools and CRM Ability to be mobile for extended periods of time Kering is committed to building a diverse workforce.
We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace.
It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world.
As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
Job Type RegularStart Date 2024-04-22Schedule Full timeOrganization Alexander McQueen Italia Similar Jobs (7) BOTTEGA VENETA Client Advisor locations ROME time type Full time posted on Posted Yesterday ALEXANDER McQUEEN Client Advisor - Rome Rinascente locations ROME time type Full time posted on Posted 9 Days Ago SAINT LAURENT Client Advisor locations ROME time type Full time posted on Posted 24 Days Ago A global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods, Jewelry: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, DoDo, Qeelin, Ginori 1735 as well as Kering Eyewear and Kering Beauté.
By placing creativity at the heart of its strategy, Kering enables its Houses to set new limits in terms of their creative expression while crafting tomorrow's Luxury in a sustainable and responsible way.
We capture these beliefs in our signature: "Empowering Imagination".
In 2022, Kering had over 47,000 employees and revenue of €20.4 billion.
Join us to shape the Luxury of tomorrow with us.
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