Project Planning
3 settimane fa
Chi Cerchiamo
Per la nostra sede di Milano offriamo opportunità di inserimento in A2A Energia S.p.A., società commerciale del Gruppo A2A, all'interno della struttura Project Planning and Functional Analysis. La posizione prevede la raccolta e la qualifica dei requisiti funzionali, la pianificazione ed il monitoraggio dell'avanzamento di progetti ed interventi applicativi di carattere normativo/evolutivo sui processi di Customer Service in coerenza con la roadmap IT complessiva.
Ti occuperai di
Interagire con le aree di business e con la struttura Digital Mercato per la definizione e la valutazione proattiva delle iniziative di trasformazione, arricchimento funzionale e miglioramento continuo degli applicativi in ambito;
Gestire la domanda aziendale in termini di raccolta e qualifica dei requisiti funzionali;
Definire le priorità degli interventi applicativi e valutarne la fattibilità e la pianificazione in relazione al fabbisogno, agli obiettivi aziendali ed il budget;
Gestire i progetti assegnati assicurandone il corretto avanzamento in termini di qualità, tempo e costi;
Supervisionare le aree di business nella conduzione delle fasi di testing.
Sei la persona giusta se ti riconosci in questo profilo
Laurea o in alternativa diploma di scuola media superiore;
Conoscenza delle principali metodologie di analisi dei processi e raccolta dei requisiti di business;
Conoscenza dei principi e delle metodologie di project management per la gestione di progetti con numerosi stakeholder;
Almeno 3 anni di esperienza nel ruolo o in ruoli analoghi;
È considerato requisito preferenziale la conoscenza dei principali moduli SAP, Salesforce e dei processi di customer service nell'ambito Energy & Utilities;
Soft skills: proattività, organizzazione, capacità comunicative e di lavoro in team, problem solving e costante impegno al rispetto dei tempi, dinamismo, proattività.
Saranno valutate esclusivamente le candidature inviate tramite il Sito Carriere aziendale.
Ci impegniamo ogni giorno per creare un ambiente di lavoro inclusivo e innovativo, fondato sul rispetto, sull'etica e sulle pari opportunità garantendo la valorizzazione delle diversità.
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