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Customer Quality Specialist

4 mesi fa


Sacile, Italia Adecco Italia A tempo pieno

Adecco Italia Spa – Divisione Consultant seleziona per inserimento diretto a tempo indeterminato Customer Quality Specialist La realt committente è una prestigiosa industria legata al settore arredamento di design, presente nel nostro territorio e parte di un noto Gruppo industriale.
Responsabilit : Inserito nel team qualit , il Customer Quality Specialist si occuper di garantire che i prodotti e servizi dell'azienda soddisfino le aspettative dei clienti in termini di qualit .
La risorsa avr in capo le seguenti attivit : • Raccolta ed analisi feedback dei clienti tramite sondaggi e/o interviste, mantenendo il database aggiornato, • Gestione di eventuali reclami dei clienti, collaborando con il reparto interessato per risolvere la problematica segnalata, • Proporre implementazioni e miglioramenti sulla base dei feedback raccolti e collaborando con il team di sviluppo prodotto, • Monitorare KPI relativi alla qualit e soddisfazione dei clienti e redigere report periodici a supporto della Direzione, • Partecipare agli audit legati alla qualit e relativa certificazione.
Desideriamo incontrare candidati in possesso dei seguenti requisiti: • Percorso di studi ad indirizzo tecnico (Laurea in Ingegneria, Scienze della qualit o affine), • Esperienza dai 3 ai 5 anni in mansione similare, maturato in un contesto produttivo mediamente strutturato, • Conoscenza delle metodologie di miglioramento continuo (es.
Six Ligma, Lean), • Conoscenza degli standard di qualit (es.
ISO 9001), • Familiarit con software CRM e di gestione della qualit , • Buona conoscenza della lingua inglese, Tipologia contrattuale: inserimento diretto in azienda con contratto a tempo indeterminato Retribuzione: allineata al grado di competenze richiesto per il ruolo Luogo di lavoro: zona limitrofa Sacile (PN) Orario di lavoro: full time 40 ore/settimana Data inizio prevista: 18/09/2024 Categoria Professionale: Ingegneria / Ricerca e Sviluppo / Laboratorio Citt : Sacile (Pordenone) Disponibilit oraria: Full Time I candidati, nel rispetto del D.lgs.
198/2006, D.lgs 215/2003 e D.lgs 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679).
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Adecco Italia S.p.A. (Aut.
Min.
Prot.
N.1100-SG del 26.11.2004).
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