Head Of Customer Strategy, Capability And Excellence
2 mesi fa
The company is a well-known Pharma company with a strong international environment. We are looking for an innovative and strategic: Head of Customer Strategy, Capability and Excellence The role primarily focuses on driving Customer Strategy and building long-term competitive capabilities to ensure corporate innovation and sustainability for future competitive advantage. Major accountabilities: Lead the customer strategy to enhance 360° customer experience and satisfaction , including building and strengthening relationships with external stakeholders to enhance industry congresses and events strategy. Design and enable customer journeys to shift customer behaviours, overlaying the solutions to the respective segments of the customer journeys . Elevate customer-centric experience, design, and data visualization tools to learn and derive insights from our customer experience and engagement. Anticipate future commercial & field capabilities and drive organisational capability building programmes , by understanding future capabilities and the broader context. Lead and develop a team, providing guidance, coaching, and mentoring as needed. Influence and collaborate with cross-functional teams (TAs, medical…) to ensure successful execution of customer strategy initiatives. Develop and implement effective change management initiatives to facilitate continuous improvement, also implementing global projects at a local level, acting as the liaison between global and local, ensuring a seamless implementation. Requirements: 10 years of experience in leadership roles and in leading teams. Strategic thinking and proven management of larger scale, diverse projects combined with the ability to influence matrix organizations. Be able to work on cross-functional processes, have an AGILE mindset, and be capable of implementing a transformation starting from new governance, processes, tools, and capabilities. Be AI curious, have some experience with AI and data analytics, and possess strong data proficiency. Be able to understand corporate objectives and translate them into customer-facing logics, while respecting compliance and pharma industry regulations. Focus on marketing and all customer-facing functions, with strong experience in marketing preferred. Experiences in leading change management initiatives. Coaching, mentoring and agile transformation experiences. Strong strategic and analytical skills. Master's degree (STEM preferred). Italian and English on a fluent level. The position is based in Milan, Italy and is part of a global organization. J-18808-Ljbffr
-
Business Process Excellence Head
3 settimane fa
Milano, Italia Roche A tempo pienoRoche fosters diversity, equity and inclusion, representing the communities we serve.When dealing with healthcare on a global scale, diversity is an essential ingredient to success.We believe that inclusion is key to understanding people's varied healthcare needs.Together, we embrace individuality and share a passion for exceptional care.Join Roche, where...
-
Milano, Italia Merkle A tempo pieno**Analyst**: **Remote | Milano, Lombardia** **About the job**: For our office in Milan, we are looking for a Data Strategy Lead who will manage a team of 8 people, leading the business & communication outcomes analysis. Main goals: measure the client’s communication strategy effectiveness to identify insights and actions and optimize client’s media...
-
Milano, Italia Google A tempo pienoGoogle welcomes people with disabilities. **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - Experience in a sales management capacity or management consulting. - Experience in strategy sales operations roles in an enterprise software organization. - Experience working in an enterprise software, cloud sales, or consulting...
-
Fieldforce & Channel Excellence Head
6 mesi fa
Milano, Italia AstraZeneca A tempo pienoAt AstraZeneca, we are dedicated to advancing science and delivering innovative medicines to improve patient outcomes. The Fieldforce & Channel Excellence Head plays a crucial role in leading and developing a high-performing team to ensure optimal execution and performance on current and future assets. By maximizing the efficiency and productivity of Field...
-
Head of Strategy
6 mesi fa
Milano, Italia Wyser A tempo pienoPer importante Gruppo di comunicazione italiano e indipendente che si occupa di progetti multicanale di comunicazione integrata striamo cercando un* Head of Strategy che si occuperà della crescita e dello sviluppo dello stesso gruppo. In qualità di: **HEAD OF STRATEGY** Sarai responsabile dello sviluppo e dell'implementazione della strategia di...
-
Head Of Product
1 mese fa
Milano, Italia Motork A tempo pienoHead of Product - Milan - MotorKMotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector.At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.We are on a fast and ambitious trajectory...
-
Head Of Product
7 giorni fa
Milano, Italia Motork A tempo pienoHead of Product - Milan - MotorK MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience. We are on a fast and ambitious...
-
Head Of Product
1 mese fa
Milano, Italia Motork A tempo pienoHead of Product - Milan - MotorKMotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.We are on a fast and ambitious...
-
Head of Sl Deals
3 mesi fa
Milano, Italia Amazon EU SARL (Italy Branch) - D68 A tempo pienoBachelor's degree or equivalent - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a product manager or owner - Experience owning technology products - Experience with product cycles of 6+ months - Experience in product or...
-
Head Of Fp&A
5 mesi fa
Milano, Italia Intermedia Selection Srl A tempo pienoFor our client company, operating in the insurance sector, we are looking for a Head Of FP&A The role is responsible for assisting the CFO in all strategic financial analysis, long-term business planning, budgeting, forecasting, business performance reviews and financial decision making / strategy support.It is a key role to ensure the business sets and...
-
Head Of Product
4 settimane fa
Milano, Italia Motork A tempo pienoHead of Product - Milan - MotorK MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.We are on a fast and ambitious...
-
Head of Product
4 settimane fa
Milano, Italia Motork A tempo pienoHead of Product - Milan - MotorK MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience. We are on a fast and ambitious...
-
Head of Product
1 mese fa
Milano, Italia Motork A tempo pienoHead of Product - Milan - MotorK MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience. We are on a fast and ambitious...
-
Head Of Product
4 settimane fa
Milano, Italia Motork A tempo pienoHead of Product - Milan - MotorK MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience. We are on a fast and ambitious...
-
Head of Product
6 mesi fa
Milano, Italia Satispay A tempo pieno**Simplify payments to improve everyone’s life** More than an app, Satispay is a great group of creative, innovative, curious, enthusiastic people united by a bold mission: to build the future of payments in Europe! We created a mobile payment network to revolutionize how people think about money, by creating a direct connection between consumers and...
-
Head of Global Retail Training
6 mesi fa
Milano, Italia Diesel A tempo pieno**Head of Global Retail Training**: Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly...
-
Head Of Product
5 giorni fa
Milano, Italia Unguess S.R.L. A tempo pienoCan you imagine a world where business and digital solutions will be truly seamless and where users will help companies to co-create them? Do you want to help us to shape the way digital products (web and mobile) are designed and built? Welcome to UNGUESS. UNGUESS is the platform to optimize the quality and experience of digital solutions. How? Unleashing...
-
Head of Product
6 mesi fa
Milano, Italia Satispay A tempo pieno**About Satispay** At Satispay, we're not just reimagining payments; we're pioneering a movement toward simplicity and accessibility. Picture yourself at the forefront of innovation, leading the way in revolutionizing payments - and beyond! - across Europe, alongside a vibrant community of like-minded individuals driven by a shared vision**:simplifying...
-
Head Of Sl Deals
2 mesi fa
Milano, Italia Amazon A tempo pienoHead of SL Deals & Promotions, EU Amazon Fashion Job ID: 2784036 | Amazon EU SARL (Italy Branch) - D68 This role is flexible on location in any of our EU6 Corporate offices. At Amazon Fashion's EU Marketing team, we are obsessed with making Amazon Fashion one of the most loved fashion destinations in Europe (and globally). As part of this mission, we are...
-
Head Of Product
5 mesi fa
Milano, Italia Unguess S.R.L. A tempo pienoCan you imagine a world where business and digital solutions will be truly seamless and where users will help companies to co-create them?Do you want to help us to shape the way digital products (web and mobile) are designed and built ?Welcome to UNGUESS.UNGUESS is the platform to optimize the quality and experience of digital solutions.How?Unleashing the...