Customer Experience Manager

2 settimane fa


Padova, Veneto, Italia Ehr Italy A tempo pieno

Per importante concessionaria di prestigioso brand conosciuto a livello mondiale, stiamo ricercando un/una **CUSTOMER EXPERIENCE MANAGER **per le varie sedi aziendali che verrà ubicato/a nella sede di Padova e si occuperà anche dell'accoglienza e gestione della clientela.
In questo ruolo vediamo una persona spigliata, ambiziosa e proattiva, con forti capacità comunicative e relazionali.
La figura ricercata verrà inserita in un ambiente dinamico e si occuperà di:
- gestire i claims dei clienti e la customer satisfaction sulla risoluzione dei problemi;
- interfacciarsi con la casa madre per formazione continua;
- accogliere e relazionarsi con la clientela, fornendo supporto sulle richieste specifiche;
- gestire le comunicazioni in ingresso ed in uscita;
- collaborare con altri dipartimenti quando necessario.
- pregressa esperienza nel customer support;
- dimestichezza nell'utilizzo dei principali strumenti informatici (pacchetto office);
- ottima conoscenza della lingua inglese.
Completano il profilo:
- elevate capacità relazionali e comunicative;
- precisione ed attenzione al dettaglio;
- capacità di lavorare in team;
- ambizione e proattività.
Contratto di lavoro: Tempo pieno
Esperienza:
- receptionist: 1 anno (Obbligatorio)
Lingua:
- Inglese (Obbligatorio)



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