Director Of Housekeeping

4 mesi fa

Firenze, Italia Antal International Network A tempo pieno

Per un prestigioso resort 5*L in Toscana parte di una catena alberghiera internazionale, stiamo cercando un/una DIRECTOR OF HOUSEKEEPING In qualità di Director of Housekeeping, sarai responsabile del monitoraggio degli standard e delle prestazioni del team houseekeping, al fine di organizzare e mantenere un elevato grado di eccellenza degli standard nelle suite, nelle ville e nelle aree pubbliche del resort.
Compiti e responsabilità: Supervisionare il funzionamento quotidiano delle pulizie, assicurando una comunicazione efficace per le questioni operative.
Eseguire costantemente ispezioni per garantire gli standard generali di pulizia e manutenzione delle suite, delle ville, delle aree pubbliche e delle aree interne, nel rispetto delle linee guida del resort e degli standard di servizio del marchio.
Dimostrare acume finanziario e preparare previsioni, monitorare i rapporti giornalieri e controllare le spese in base al budget del reparto senza sacrificare la qualità dei servizi.
Cercare di raggiungere l'eccellenza del servizio incorporando la soddisfazione degli ospiti come componente delle riunioni di reparto, con particolare attenzione al miglioramento continuo.
Promuovere e mantenere relazioni forti, positive e di supporto con il Front Office attraverso una comunicazione e una collaborazione efficaci.
Valutare i livelli di personale in base alla domanda del business e fornire raccomandazioni per gli aggiustamenti quando necessario.
Monitorare e gestire le prestazioni del team fornendo supervisione e sviluppo professionale, consulenza e coaching.
Requisiti Precedente esperienza lavorativa in resort di lusso Comprovate capacità manageriali nella gestione delle persone, nella pianificazione strategica e nel processo decisionale Elevata organizzazione, orientamento ai risultati, eccezionali capacità relazionali e di servizio al cliente Capacità di comunicare efficacemente e di fornire indicazioni in modo chiaro, conciso e professionale, sia in forma verbale che scritta.
Ottima conoscenza delle lingue inglese e italiana, sia orale che scritta.
La conoscenza di altre lingue è considerata un plus.
Sede di lavoro: Toscana #J-18808-Ljbffr

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    2 mesi fa

    Firenze, Italia Antal International Network A tempo pieno

    Per un prestigioso resort 5*L in Toscana parte di una catena alberghiera internazionale, stiamo cercando un/una DIRECTOR OF HOUSEKEEPING In qualità di Director of Housekeeping, sarai responsabile del monitoraggio degli standard e delle prestazioni del team housekeeping, al fine di organizzare e mantenere un elevato grado di eccellenza degli standard nelle...

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    Firenze, Italia Antal International Network A tempo pieno

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    4 mesi fa

    Firenze, Italia Antal International Network A tempo pieno

    Per un prestigioso resort 5*L in Toscana parte di una catena alberghiera internazionale, stiamo cercando un/una DIRECTOR OF HOUSEKEEPING In qualità di Director of Housekeeping, sarai responsabile del monitoraggio degli standard e delle prestazioni del team houseekeping, al fine di organizzare e mantenere un elevato grado di eccellenza degli standard nelle...

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    Per un prestigioso resort 5*L in Toscana parte di una catena alberghiera internazionale, stiamo cercando un/una DIRECTOR OF HOUSEKEEPING In qualità di Director of Housekeeping, sarai responsabile del monitoraggio degli standard e delle prestazioni del team houseekeping, al fine di organizzare e mantenere un elevato grado di eccellenza degli standard nelle...

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