Housekeeping Lead

6 giorni fa

Lazio, Italia Sonder A tempo pieno

Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same – each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to effortlessly navigate their stay. From check-in to checkout, everything they need is just a tap away. To be better is a never-ending pursuit and revolutions don't happen overnight. But, together, we can forever change the way people stay, for the better.
We are looking for someone who breathes hospitality operations and is energized by the opportunity to maximize, motivate, and inspire a team to deliver an amazing Sonder guest experience. Our Sonder locations are distributed across a city in different shapes, sizes, ages, and styles, and we pride ourselves on offering a hotel-like service. That's what you'll own.
Life at Sonder We aspire to build a workplace where employees can thrive. Our culture shapes how we make decisions, how we conduct meetings, how we communicate, and how we treat each other. It's the coordinated way in which we work that gives us a shot at achieving the epic tale we hope to be part of. Our Leadership Principles are a foundational part of our culture and they play a vital role in guiding the values and actions of our team members. Each of these principles is at the heart of what we do. Check out to find out more about our Culture and Principles.
We are looking for Housekeeping Leads to own our housekeeping process, coordinate a team of housekeepers, and keep everything running smoothly day-to-day In addition to general housekeeping duties, we rely on our Leads to make sure schedules are set, cleans are completed on time and at a high quality, and make sure their team is always working to improve the guest experience
AT SONDER YOU WILL: Manage weekly and daily cleaning schedules for a team of housekeepers
Support and lead cleaner onboarding and ongoing training and improvement
Organize and prepare supplies for daily distribution, leading inventory control and organization
Triage and delegate guest requests in real-time to cleaner schedules
Perform standard housekeeping duties when necessary, including cleaning bathrooms, kitchens, living spaces, and bedrooms, changing linen and terry, polishing surfaces, removing trash/recycling, restocking soaps, shampoos, various kitchen and apartment items, and branded Sonder collateral, and ensuring all furniture, appliances, and amenities are clean and in working order
Conduct special projects as assigned
Initiate and manage reporting of any maintenance issues, safety hazards or damage of Sonder property
Manage various digital programs including online HK scheduler, cleaner mobile app, and internal reporting & communication platforms. Support cleaner training and compliance on these programs
Daily travel around market and central warehouse to complete tasks and manage cleaning program
WHAT WE LOOK FOR: A professional with a positive attitude, who has the ability to work effectively both in a leadership position as well as independently
Previous experience in a leadership role with a housekeeping department or similar operation especially in regard to personnel management. Experience with managing various schedules, budgets, and applications
Tech-savvy with ability to use various digital applications, including mobile, digitally correspond with management
Knowledge of cleaning and sanitation products, techniques and methods, and cleaning sensitive materials
Working knowledge of operating household cleaning equipment and best practices
Physical stamina and mobility including ability to reach, kneel, and bend
Ability to lift, push, and pull required load (usually about 40 lbs)
This role requires regular access to a reliable smartphone, reliable transportation and willingness to travel between properties on a daily basis when working. (Reliable transportation includes biking, walking, public transportation, scooter and/or other forms of transit that provide reasonable work associated transit times between locations). Benefits We offer attractive employee travel perks for any Sonder location as well as competitive stock, health and lifestyle benefits. For eligible employees, benefits may include:
Competitive compensation
Generous stock plan
Medical, dental and vision insurance (where applicable)
Flexible vacation
Wellness and volunteering days
Annual free credits and discounts to stay in Sonders
Workplace flexibility (for remote-specified positions only) #ABetterWaytoWork
Learn More About Sonder Blog:
Instagram:
Equal Opportunity We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other classification protected by applicable state, federal or local law. is one of Sonder's Leadership Principles. Living up to that principle means fully embracing diversity: ensuring that all of our employees, guests, partners, and communities feel safe, respected, included, cared for, and empowered. 
As part of our commitment to creating a workplace open to all, we have created , also known as employee resource groups. These groups aim to foster a diverse, equitable, and inclusive workplace aligned with the communities they serve. 
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to .

  • Director Of Housekeeping

    1 mese fa

    Lazio, Italia Accor Hotels A tempo pieno

    __jobinformationwidget.freetext.LocationText__ __jobinformationwidget.freetext.ExternalReference__ Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural,...

  • Director Of Housekeeping

    3 settimane fa

    Lazio, Italia Accor Hotels A tempo pieno

    __jobinformationwidget.freetext.LocationText__ __jobinformationwidget.freetext.ExternalReference__ Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural,...

  • Director Of Housekeeping

    1 mese fa

    Lazio, Italia Accorhotels A tempo pieno

    __jobinformationwidget.freetext.LocationText__ __jobinformationwidget.freetext.ExternalReference__ Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural,...

  • Director Of Housekeeping

    3 settimane fa

    Lazio, Italia Accorhotels A tempo pieno

    __jobinformationwidget.freetext.LocationText__ __jobinformationwidget.freetext.ExternalReference__ Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural,...

  • Housekeeping Operations Manager

    1 mese fa

    Lazio, Italia Accor Hotels A tempo pieno

    Company Description Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada's most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike.It's the perfect work/life combination. Job Description As the Housekeeping Operations...

  • Housekeeping Operations Manager

    3 settimane fa

    Lazio, Italia Accor Hotels A tempo pieno

    Company Description Who We Are: Join the team at Fairmont Banff Springs. Set in one of Western Canada's most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike.It's the perfect work/life combination. Job Description As the Housekeeping Operations...

  • Lead Housekeeper

    2 giorni fa

    Lazio, Italia Yeshiva University A tempo pieno

    A Lead Housekeeper is primarily responsible for daily work orders, all University event set-ups and breakdowns and emergencies, under direct supervision.Position Responsibilities:Provides routine guidance of others as to job duties;Distributes work orders and assignments to workforce;Reports any damaged housekeeping equipment or dangerous situations to a...

  • Housekeeping Administration Officer

    1 mese fa

    Lazio, Italia Accorhotels A tempo pieno

    __jobinformationwidget.freetext.LocationText__ __jobinformationwidget.freetext.ExternalReference__ To provide an endlessly enchanting experience to all the in house residents through the raffles personal touch. KEY ROLES & RESPONSIBILITIES Fully aware of Raffles Hotels & Resorts standard. Fully understands the difference of guest levels (VIP) Fully...

  • Housekeeping Administration Officer

    3 settimane fa

    Lazio, Italia Accorhotels A tempo pieno

    __jobinformationwidget.freetext.LocationText__ __jobinformationwidget.freetext.ExternalReference__ To provide an endlessly enchanting experience to all the in house residents through the raffles personal touch. KEY ROLES & RESPONSIBILITIES Fully aware of Raffles Hotels & Resorts standard. Fully understands the difference of guest levels (VIP) Fully...

  • Hotel Shift Lead

    2 giorni fa

    Lazio, Italia Sonder A tempo pieno

    Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all.No two Sonders are the same – each property has a bespoke design and contains a mix of rooms, suites, and apartments.Though each Sonder is unique, our mobile app allows guests to effortlessly navigate their stay.From check-in to checkout, everything they need...

  • Guest Service Associate

    1 mese fa

    Lazio, Italia Accor Hotels A tempo pieno

    Liaise with different departments for smooth and co-ordinated work.Should ensure that the team members are adhering to the Human Resource policies.Customer Service Provide effective support to the team to enable them to provide effective and efficient services.Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer...

  • Guest Service Associate

    3 settimane fa

    Lazio, Italia Accor Hotels A tempo pieno

    Liaise with different departments for smooth and co-ordinated work.Should ensure that the team members are adhering to the Human Resource policies.Customer Service Provide effective support to the team to enable them to provide effective and efficient services.Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer...

  • Director, Rooms

    1 mese fa

    Lazio, Italia Accorhotels A tempo pieno

    DELANO DELANO DUBAI BLUEWATERS, Dubai, AE Ennismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic Delano brand to the UAE for the first time. When Delano South Beach arrived on the Miami scene in 1995, it introduced an entirely fresh take on 5-star luxury and marked the inception of lifestyle hospitality. Delano was...

  • Reservations Coordinator

    1 mese fa

    Lazio, Italia Accorhotels A tempo pieno

    __jobinformationwidget.freetext.LocationText__ Fairmont Scottsdale Princess, Scottsdale, US __jobinformationwidget.freetext.ExternalReference__ The Fairmont Scottsdale Princess is Arizona's largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms,...

  • Reservations Coordinator

    3 settimane fa

    Lazio, Italia Accorhotels A tempo pieno

    __jobinformationwidget.freetext.LocationText__ Fairmont Scottsdale Princess, Scottsdale, US __jobinformationwidget.freetext.ExternalReference__ The Fairmont Scottsdale Princess is Arizona's largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms,...

  • Director, Rooms

    3 settimane fa

    Lazio, Italia Accorhotels A tempo pieno

    DELANO DELANO DUBAI BLUEWATERS, Dubai, AE Ennismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic Delano brand to the UAE for the first time. When Delano South Beach arrived on the Miami scene in 1995, it introduced an entirely fresh take on 5-star luxury and marked the inception of lifestyle hospitality. Delano was...

  • Director, Rooms

    1 mese fa

    Lazio, Italia Accor Hotels A tempo pieno

    DELANO DELANO DUBAI BLUEWATERS, Dubai, AE Ennismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic Delano brand to the UAE for the first time. When Delano South Beach arrived on the Miami scene in 1995, it introduced an entirely fresh take on 5-star luxury and marked the inception of lifestyle hospitality. Delano was...

  • Director, Rooms

    3 settimane fa

    Lazio, Italia Accor Hotels A tempo pieno

    DELANO DELANO DUBAI BLUEWATERS, Dubai, AE Ennismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic Delano brand to the UAE for the first time. When Delano South Beach arrived on the Miami scene in 1995, it introduced an entirely fresh take on 5-star luxury and marked the inception of lifestyle hospitality. Delano was...

  • Business Controller

    4 settimane fa

    Lazio, Italia Anantara A tempo pieno

    A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys...