![Accor Hotels](https://media.trabajo.org/img/noimg.jpg)
Guest Service Associate
1 mese fa
Liaise with different departments for smooth and co-ordinated work.Should ensure that the team members are adhering to the Human Resource policies.Customer Service Provide effective support to the team to enable them to provide effective and efficient services.Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfactionIdentify optimal, cost effective use of the resources and educate the team on the same.Cash of the hotel to be used only for hotel or guest purpose.Dropping of any cash collection during the shift in the cash drop box and mentioning the same in cash drop registerCo-ordinating with Finance if any deviation from the same.Operational Keep the Team Leader and Assistant Manager briefed at all timesEnsure quality and appropriateness of customer service provided.To maintain Front Office log book and shift reports.Respond to inquiries and resolve problems in an effective manner.Ensure all guests receive a swift, smooth, professional and friendly check in and check outEnsure quality in all aspects of the job.Maintain record of all banquet and any other functions in thehotel.Liaise with other departments for the resolution of day-to-day administrative and operational issues.Carry out other duties which naturally fall within the reasonable expectations of the post.Adhere to the Procedures & Standards Manual.Display a proactive approach in initiating and implementing initiatives to provide an improved service in all areas.Liaise with Housekeeping for the Room Status.Handle additional responsibilities as and when delegated by the Management. Liaise with other departments for the resolution of day-to-day administrative and operational issues.Carry out other duties which naturally fall within the reasonable expectations of the postThorough knowledge about the hotel and different Accor Hotel in India along with the call centre numberMaintain records for banquet event happening in theconference or any other area of the hotelHandle additional responsibilities as and when delegated by the Management.Should be smiling and have a welcoming attitude while at reception, on phone or any other part of the hotelResponsible for daily administration, meeting and greeting visitors, dealing with guests' queries and complaints, and booking rooms.Maintain high standards of customer services at the Reception desk so that customers' expectations are consistently exceeded. Qualifications Your experience and skills include:
Service focused personality is essential and previous leadership experience required.
Prior experience working with Opera or a related system.
Proven ability to build and maintain good relationships with all stakeholders.
Communicate thoughts, actions and opportunities clearly with strong networking skills.
Ability to lead by example, believe in a strong team culture and set the scene for high performance.
Discover a world where life pulses with passion
Diversity&Inclusionfor Accor means welcoming each and everyoneandrespecting their differences by giving priority only to qualities andskills in extending employment and development opportunities. Our ambition is toprovide meaningful employment, a warm and welcoming culture, excellentworking conditions and to promote the development ofall people, including thosewith disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Sofitel Al Khobar The Corniche, Al Khobar, Saudi Arabia
#J-18808-Ljbffr
-
Guest Service Agent
2 settimane fa
Lazio, Italia Confidenziale A tempo pienoL’Hampton by Hilton, franchising parte del catena Hilton, completamente ristrutturato e rinnovato ricerca personale motivato e versatile che voglia mettersi in gioco in una nuova avventura. La figura del Guest Service Agent si occuperà delle attività di check in, di check out delle principali attività di Front office offrendo un supporto in sala in...
-
Guest Service Agent
1 mese fa
Lazio, Italia Manpower A tempo pienoPer grande struttura alberghiera siamo alla ricerca di 1 GUEST SERVICE AGENT La risorsa deve avere ottime capacità di comunicazione e approccio orientato agli ospiti, lavoro di squadra, grande empatia e cordialità. Preferibile esperienza maturata in ruolo analogo (Front Office) presso hotel. Si offre un contratto diretto con inserimento stagionale Livello...
-
Guest Service Agent
3 settimane fa
Lazio, Italia Manpowergroup A tempo pienoPer grande struttura alberghiera siamo alla ricerca di 1 GUEST SERVICE AGENT La risorsa deve avere ottime capacit di comunicazione e approccio orientato agli ospiti, lavoro di squadra, grande empatia e cordialit . Preferibile esperienza maturata in ruolo analogo (Front Office) presso hotel. Si offre un contratto diretto con inserimento stagionale Livello C3...
-
Guest Service Agent
4 settimane fa
Lazio, Italia Manpowergroup A tempo pienoPer grande struttura alberghiera siamo alla ricerca di 1 GUEST SERVICE AGENT La risorsa deve avere ottime capacit di comunicazione e approccio orientato agli ospiti, lavoro di squadra, grande empatia e cordialit .Preferibile esperienza maturata in ruolo analogo (Front Office) presso hotel.Si offre un contratto diretto con inserimento stagionale Livello C3...
-
Guest Service Agent
3 settimane fa
Lazio, Italia Manpower A tempo pienoPer grande struttura alberghiera siamo alla ricerca di 1 GUEST SERVICE AGENT La risorsa deve avere ottime capacità di comunicazione e approccio orientato agli ospiti, lavoro di squadra, grande empatia e cordialità. Preferibile esperienza maturata in ruolo analogo (Front Office) presso hotel. Si offre un contratto diretto con inserimento stagionale Livello...
-
Guest Service Agent
3 settimane fa
Lazio, Italia Manpowergroup A tempo pienoPer grande struttura alberghiera siamo alla ricerca di 1 GUEST SERVICE AGENT La risorsa deve avere ottime capacit di comunicazione e approccio orientato agli ospiti, lavoro di squadra, grande empatia e cordialit .Preferibile esperienza maturata in ruolo analogo (Front Office) presso hotel.Si offre un contratto diretto con inserimento stagionale Livello C3...
-
Guest Service Agent
3 settimane fa
Lazio, Italia Manpowergroup A tempo pienoPer grande struttura alberghiera siamo alla ricerca di 1 GUEST SERVICE AGENT La risorsa deve avere ottime capacit di comunicazione e approccio orientato agli ospiti, lavoro di squadra, grande empatia e cordialit . Preferibile esperienza maturata in ruolo analogo (Front Office) presso hotel. Si offre un contratto diretto con inserimento stagionale Livello C3...
-
Guest Service And Quality Manager
2 mesi fa
Lazio, Italia Page Personnel A tempo pienoimportante realtà che opera nel settore dell'hospitality di lusso ruolo di responsabilità Il nostro clienteHospitalityRuolo Conducts monthly audit to ensure compliance with company and brand standards. Assists with company-wide implementation of company practices. Facilitates process improvement teams, assuring use of the systematic processes, and...
-
Guest Service And Quality Manager
2 giorni fa
Lazio, Italia Tn Italy A tempo pienocol-wideJob Description:Conducts monthly audit to ensure compliance with company and brand standards.Assists with company-wide implementation of company practices.Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.Ensures that management practices at all levels are aligned with...
-
Guest Service Desk Agent
2 settimane fa
Lazio, Italia Confidenziale A tempo pienoil six senses rome ti sta aspettando! profili professionali ricercati: Guest service desk agent fondamentali: - conoscenza fluente dellitaliano e dellinglese. - È necessaria leleggibilità a lavorare in europa. - lesperienza pregressa in strutture 5 s**le e la conoscenza degli standard di servizio lqa costituiranno titolo preferenziale.da sapere: Non è...
-
Guest Service Agent
2 giorni fa
Lazio, Italia Russotti Gestioni Hotels S.P.A. A tempo pienoSOMMARIOLa Russotti Gestioni Hotels sta cercando un Guest Service Agent da inserire nel nostro organico. In qualità di Guest Service Agent, svolgerai un ruolo chiave nel plasmare le esperienze degli ospiti in hotel, garantendo il massimo livello di personalizzazione, l'eccellenza del servizio e il mantenimento di un'immagine professionale in ogni momento.Si...
-
Guest Relations Manager
1 mese fa
Lazio, Italia Hilton A tempo pienoA Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. What will I be doing? As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest...
-
Guest Relations Manager
3 settimane fa
Lazio, Italia Hilton A tempo pienoA Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. What will I be doing? As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest...
-
Reopening - Hotel D'Inghilterra, Roma - Guest Service Agent
2 settimane fa
Lazio, Italia Starhotels A tempo pienoReopening - Hotel d'Inghilterra, Roma - Guest Service Agent At Starhotels we are all thrilled for the re-opening of the Hotel d'Inghilterra, in the heart of Rome, in Summer 2024. The enchanting atmosphere will catch you at first sight. Are you ready to create memorable experiences for our guests? Don't hesitate to start this luxury journey and showcase...
-
Guest Relations Manager
2 giorni fa
Lazio, Italia Tn Italy A tempo pienocol-wideJob Description:Guest Relations Manager(Job Number:HOT0A23L)Work Locations:Aleph Rome - CurioVia di San Basilio, 15Rome187A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.What will I be doing?As Guest Relations...
-
Guest Service Agent
1 mese fa
Lazio, Italia Accor Hotels A tempo pienoGuest Service Agent -Novotel Sydney City Centre Conveniently located in the Heart of the Sydney CBD we atNovotel Sydney City Centrearelooking for a Guest Service Agents. With the current team evolving we have this great opportunity for an experienced Guest Service experts looking for your next challenge or simply a change of scenery. Who We Are: Accoris the...
-
Guest Service Agent
3 settimane fa
Lazio, Italia Accor Hotels A tempo pienoGuest Service Agent -Novotel Sydney City Centre Conveniently located in the Heart of the Sydney CBD we atNovotel Sydney City Centrearelooking for a Guest Service Agents. With the current team evolving we have this great opportunity for an experienced Guest Service experts looking for your next challenge or simply a change of scenery. Who We Are: Accoris the...
-
Guest Service Agent
1 mese fa
Lazio, Italia Accorhotels A tempo pieno__jobinformationwidget.freetext.LocationText__ __jobinformationwidget.freetext.ExternalReference__ Joinus at Accor,wherelife pulseswithpassion! As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand...
-
Guest Service Agent
3 settimane fa
Lazio, Italia Accorhotels A tempo pieno__jobinformationwidget.freetext.LocationText__ __jobinformationwidget.freetext.ExternalReference__ Joinus at Accor,wherelife pulseswithpassion! As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand...
-
Seasonal Merchandising Service Associate
1 mese fa
Lazio, Italia Lowe'S A tempo pienoWhat You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Merchandising Service Associate, this means: Being friendly and professional, and engaging vendors and associates to meet store needs.Ensuring signage, pricing information, and...