Lavori attuali relativi a Guest Relations Manager - Lazio - Tn Italy
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Guest Relations Manager
2 settimane fa
Lazio, Italia Accor Hotels A tempo pienoCompany DescriptionNestled along the Haliç, Rixos Tersane epitomises unmatched guest experiences and service excellence. Dedicated to redefining Istanbul's lifestyle scene, the hotel is an eclectic fusion, creating an urban hotspot and lifestyle hub with panoramic views of the Haliç. Situated in Istanbul's historic Tersane district along the Golden Horn,...
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Guest Relations Associate
3 giorni fa
Lazio, Italia Accor Hotels A tempo pienoCompany DescriptionFairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and...
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Guest Relations Executive
3 giorni fa
Lazio, Italia Accor Hotels A tempo pienoCompany DescriptionFairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and...
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Guest Relations Specialist
4 giorni fa
Lazio, Italia Manpower Moc Milano A tempo pienoManpower ricerca, per nota struttura milanese, una figura di GUEST RELATIONS SPECIALIST.Quale sarà il tuo ruolo: Gestione prenotazioni Ristorante (telefono, e-mail, sito); Accoglienza clienti al loro arrivo; Cura e attenzione al cliente durante la permanenza all'interno del locale; Gestione guardaroba.Accompagnamento dei clienti al tavolo riservato;...
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Guest Relations Specialist
7 giorni fa
Lazio, Italia Manpower Moc Milano A tempo pienoManpower ricerca, per nota struttura milanese, una figura di GUEST RELATIONS SPECIALIST. Quale sarà il tuo ruolo: Gestione prenotazioni Ristorante (telefono, e-mail, sito); Accoglienza clienti al loro arrivo; Cura e attenzione al cliente durante la permanenza all'interno del locale; Gestione guardaroba. Accompagnamento dei clienti al tavolo riservato;...
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Guest Relation Agent
2 mesi fa
Lazio, Italia Hotel De Russie A tempo pienoThe Position GUEST RELATIONS AGENTMain Purpose:The Guest Relations Agent is at Guests' disposal to listen and to anticipate their needs, ensuring a pleasant and satisfying stay.Reports to: Guest Relations Manager.Main duties & responsibilities:• Create and maintain warm and sincere relationship with guests and colleagues, handling complaints, according to...
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Guest Relations Host
1 mese fa
Lazio, Italia Eram Talent A tempo pienoEram Talent is hiring for the position of Guest Relations Host - Hotel Management in Saudi Arabia.As a Guest Relations Host - Hotel Management, you will be responsible for providing exceptional customer service to hotel guests, ensuring their satisfaction and creating memorable experiences.Below are the listed job roles for the ideal candidate:Interact with...
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Guest Relations Host
2 settimane fa
Lazio, Italia Eram Talent A tempo pienoEram Talent is hiring for the position of Guest Relations Host - Hotel Management in Saudi Arabia. As a Guest Relations Host - Hotel Management, you will be responsible for providing exceptional customer service to hotel guests, ensuring their satisfaction and creating memorable experiences. Below are the listed job roles for the ideal candidate:Interact...
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Guest Relations Host
3 mesi fa
Lazio, Italia Eram Talent A tempo pienoEram Talent is hiring for the position of Guest Relations Host - Hotel Management in Saudi Arabia.As a Guest Relations Host - Hotel Management, you will be responsible for providing exceptional customer service to hotel guests, ensuring their satisfaction and creating memorable experiences.Below are the listed job roles for the ideal candidate : Interact...
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Guest Relation Manager
4 giorni fa
Lazio, Italia Accor Hotels A tempo pienoWhat you will be doing:Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests.Keep Mis-en-place ready for VIP arrival (Reg.-cards, room keys, welcome drink).Provide friendly and courteous service to guests and respond promptly to all requests and inquiries at all times.Resolve guests' complaints/requests and...
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Guest Relation Manager
3 giorni fa
Lazio, Italia Accor Hotels A tempo pienoWhat you will be doing:Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests.Keep Mis-en-place ready for VIP arrival (Reg.-cards, room keys, welcome drink).Provide friendly and courteous service to guests and respond promptly to all requests and inquiries at all times.Resolve guests' complaints/requests and...
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Guest Relations And Quality Director
4 mesi fa
Lazio, Italia Minor Hotels Group A tempo pienoCompany Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...
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Guest Relations And Quality Director
2 mesi fa
Lazio, Italia Minor Hotels Group A tempo pienoCompany DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...
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Guest Relations And Quality Director
2 settimane fa
Lazio, Italia Minor Hotels Group A tempo pienoCompany DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...
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Guest Relations And Quality Director
2 settimane fa
Lazio, Italia Minor Hotels Group A tempo pienoCompany Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations.From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...
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Public Relations Manager
1 mese fa
Lazio, Italia Orient Express A tempo pienoArtisan of Travel since 1883, Orient Express is a legendary brand, steeped in history and loved by past, present, and future generations.Representing the pinnacle of ultra-luxury hospitality within Accor Group, this brand is currently going through exciting phases of rebirth and expansion.Orient Express embodies the refined nomadic spirit of travel, inviting...
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Guest Relations Supervisor
3 mesi fa
Lazio, Italia Anantara A tempo pienoJob Description In this role you are a key ambassador for the hotel and the brand, and will work to create one of the most powerful first impressions for our guests.You will have a friendly and outgoing personality, and a genuine interest in meeting and taking care of guests from all over the world.You will be an information provider, diplomat, salesperson,...
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Guest Relations Supervisor
1 mese fa
Lazio, Italia Minor International A tempo pienoCompany DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations.From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...
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Guest Service Agent
3 mesi fa
Lazio, Italia Russotti Gestioni Hotels S.P.A. A tempo pienoSOMMARIOLa Russotti Gestioni Hotels sta cercando un Guest Service Agent da inserire nel nostro organico. In qualità di Guest Service Agent, svolgerai un ruolo chiave nel plasmare le esperienze degli ospiti in hotel, garantendo il massimo livello di personalizzazione, l'eccellenza del servizio e il mantenimento di un'immagine professionale in ogni momento.Si...
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Guest Relations And Quality Director
4 mesi fa
Lazio, Italia Tn Italy A tempo pienocol-wideJob Description:Job DescriptionIn this role you are a key ambassador for the hotel and the brand, and will work to create one of the most powerful first impressions for our guests. You will have a friendly and outgoing personality, and a genuine interest in meeting and taking care of guests from all over the world. You will be an information...
Guest Relations Manager
3 mesi fa
col-wideJob Description:Guest Relations Manager(Job Number:HOT0A23L)Work Locations:Aleph Rome - CurioVia di San Basilio, 15Rome187A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.What will I be doing?As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:Meet, greet and direct Guests who enter the lobby areaServe as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirementsSeek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient mannerServe as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest RelationsManage, record and resolve promptly Guest or customer complaintsEnsure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive LoungeDemonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriateShow creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the GuestCommunicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budgetMaintain good communication and work relationships in all hotel areasMaintain staffing levels to meet business demandsAttend all Reception meetings and Executive Lounge MeetingsComply with hotel security, fire regulations and all health and safety legislationAct in accordance with policies and procedures when working with front of house equipment and property management systemsAssist with other departments, as necessaryWhat are we looking for?Guest Relations Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Previous managerial experience in a customer service functionAn ability to listen and respond to demanding Guest needsExcellent leadership, interpersonal and communication skillsAccountable and resilientCommitment to delivering a high level of customer serviceAbility to work under pressureFlexibility to respond to a variety of different work situationsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Previous experience in a customer service function or a similar roleExcellent knowledge of the Arabic language, in addition to Italian and EnglishA passion for delivering an exceptional level of Guest serviceHigh level of IT proficiencyWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it allEOE/AA/Disabled/VeteransSchedule:Full-timeBrand:Curio Collection by HiltonJob:Guest Services, Operations, and Front Office
