Customer Solutions Engineer

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets – passenger vehicle, commercial truck, and off-highway equipment – Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.
Position SummaryWe're looking for a Customer Solution Engineer - Compact Powertrain Solutions for Arco (TN) or Reggio Emilia Location.
As core assignment, the employee will be responsible for selecting the complete powertrain (electric motor and inverter, gearbox, axles) for Off Highway applications based on customer needs and requirements.
Main Opportunities and ChallengesOpportunity to be part of an international and skilled engineering communityBe involved in new development projects by big OEMsPossibility to contribute to the growth of a young and expanding organizationContribute to Dana product strategy by capturing customer needs and product gapsInteract with many people with multiple roles in many countriesTravel in EU (approx. 50 days/year) to stay connected with customers and colleaguesMultiple career opportunitiesMain ResponsibilitiesCustomer technical interface: he/she is the main (single) technical interface with the customer. He/she is the customer technical reference during the development of new projects, answers customer questions and leads the problem solving.Application analysis: starting from the customer requirements, the application knowledge and the customer needs, identifies, calculates and selects the best technical solution(s) to be offered to the customer. Manages the technical presentations to the customer and interacts with Sales and Product Management functions.Powertrain solutions: in case of powertrain systems (e.g. multiple and interconnected HW and SW elements), he/she is responsible to collect and manage the customer requirements, communicate the requirements to the Product and System Engineering and verify the requirements are met on the final machine.Continuous improvement: contributes to improve the calculation tools, the processes, the documentation, the vehicle and application knowledge.Mission Profile: gathers (via experimental tests) and analyses mission profile data to support the accurate selection of the power distribution system.Customer visits: attends meetings at customer site and machine check-out. If needed, especially for high complexity/priority projects, he/she attends testing, commissioning, and development activities at the customer premises. In rare cases, the presence at the customer site may be on a weekly basis for some weeks.Job Position RequirementsEducation: University master degree - Mechatronics, Mechanical, Control Systems, Electronics
Professional Background2+ years of experience as application engineer for electric powertrain components or diversified experience in design, development engineering, or applications engineering as related to the off-highway, drivetrain/powertrain, or related mechanical industryExperience in multinational companiesHard SkillsEssential: Demonstrated Technical acumenAt ease with sizing and calculation principlesCapable of reading technical drawings and specifications of powertrain componentsFluent in business and technical EnglishConsidered as a plus: Experience in the OH sector, Knowledge of Off-Highway applications, standards & regulationsExperience with OH electric motors and inverters, transmissions, axlesExperience as test engineer, field engineerKnowledge of MatlabKnowledge of PolarionKnowledge of CREOExperience in international team managementMulti-lingual: Spanish, Italian, Dutch, French, and/or GermanSoft SkillsPro-active and dynamic mindsetStrong communication skills, including customer presentations, project review meetings and status reportsAble to work effectively in a cross-functional environment, having excellent interpersonal skills, team builderStrong organizational skills capable of handling multiple priorities under pressing deadlinesWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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