Technical After-Sales Automotive(English) Protected Categories

3 settimane fa


Lazio, Italia Adecco A tempo pieno

Professional Solutions, an Adecco Group company and specialist in creating solutions and managing Outsourcing services, operates nationwide in two main areas: Field Marketing and Operations. We are looking for highly motivated individuals for the role of:Technical After-Sales Automotive (English Language) - Protected Category The candidate will be responsible for maintaining the quality and service standards of the technical support team in claims processing.Activities:- Management and analysis of technical support tickets (1st level help desk).- Support in the implementation of practices to improve the operational efficiency of processes.- Review of warranty claims.- Ongoing interface with dealers in the field and remotely.- Creation and review of monthly reports.- Creation and management of team performance and process reports.Requirements:- Previous experience in the automotive/motorcycle industry.-Mandatory knowledge of English language (at least B2).- Knowledge of automotive components (related to engine; injections; electrical components).- Knowledge of technical documentation.- Good knowledge of the English language.Contract: -Retribution and placement will be evaluated according to the actual skills of the resource, offering a contract commensurate with experience.-Working tools.Place of work: Smart WorkingLa ricerca è rivolta a persone tutelate dalla legge 68 del 12 marzo 1999: collocamento mirato delle persone con disabilità e categorie protette.Professional Solutions srl è un datore di lavoro di pari opportunità che sostiene la diversità e l'inclusione. Disponibilità oraria: Full Time



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