Client Contact Employee – M/W

1 mese fa

Milano, Italia Société Générale Assurances A tempo pieno

Client Contact Employee – M/W Banking operations processing Fixed term contract Milano, Lombardia, Italy Reference 24000Q3E Start date 2024/12/01 Publication date 2024/11/01 Responsibilities SGSS has been present in Italy since September 2006 through a dedicated Italian Bank, SGSS ., one of the main players in the Securities Services' industry that covers all SGSS businesses for its two segments of clients: Financial Institutions & Brokers and Asset Managers & Insurance.
Thanks to over 500 employees based in Milan and Turin, SGSS ensures a daily support to over 300 clients.
Our clients are institutional investors (insurance companies and pension funds), asset managers, financial intermediaries (brokers, investments companies).This is a fixed-term position lasting 12 months.Main missions: Client relationship and support.
Management of the different requests' customers in reactive mode.
Facilitate the contact with Clients, ensuring a main entry point for client requests.
Monitor and act for the proper level of client satisfaction.
Understand the Securities Services industry their typical operating models and the key components of their business.
Tasks and responsibilities: Client Relationship: Be point of reference for clients.
Internally clients' voices, acting as a first point of contact for requests not directly connected to daily operations.
Escalating requests and monitor Client complaints.
Monitoring of service quality and customer satisfaction.
Issuing internal recommendations based on his/her 360 views of the relationship.
Contribute to SGSS commercial development by spotting new business opportunities and monitoring client's profitability; issue pricing offers for clients not followed by a relationship manager.
Management of projects/regulatory and/or commercial campaigns that provide impact of the customers.
Client support: Update when appropriate legal and operational documentation (operational appendices, service level agreements).
Contribute to SGSS transversal projects requiring client contact (regulation changes, system migrations).
Monitor the right status of client invoices payment.
Support clients with their usage of SG Markets, drive them through the functionalities of the tool.
Profile required Studies & experience: Bachelor's degree in economics Preferable: prior experience in Banking or Security services Language skills: Italian – C2 English – C1 Technical, operational & Soft skills: IT basic skills: Microsoft Office 365 (Word, Excel, PowerPoint) Outlook, Google Chrome, Microsoft Edge Digital collaborative skills: Microsoft Teams, Microsoft OneDrive Promote cooperation to find best solutions Promote mutual support between colleagues Able to negotiate Result oriented Team player Why join us In a highly competitive and fragmented financial market, our ambition is to be the reference partner recognized for its service quality and competitiveness, its agile solutions and international network coverage.
We are much more than a partnership: a genuine team.
We build long-lasting, collaborative relationships with our clients to help them go further in their development.
In today's constantly evolving and complex world, we strive to provide our clients with increasingly efficient and reliable Securities Services on a daily basis to ensure they get ahead.

  • Client Contact Employee

    4 settimane fa

    Milano, Italia Société Générale A tempo pieno

    **Responsibilities**: SGSS has been present in Italy since September 2006 through a dedicated **Italian Bank, SGSS S.p.A**., one of the main players in the Securities Services' industry that covers all SGSS businesses for its two segments of clients: Financial Institutions & Brokers and Asset Managers & Insurance. Thanks to over 500 employees based in Milan...

  • Custody & Issuer Services Employee – M/W

    4 settimane fa

    Milano, Italia Société Générale Assurances A tempo pieno

    Custody & Issuer Services Employee – M/W Banking operations processing Fixed term contract Milano, Lombardia, Italy Reference 24000R3T Start date 2024/12/01 Publication date 2024/11/14 Responsibilities SGSS has been present in Italy since September 2006 through a dedicated Italian Bank, SGSS ., one of the main players in the Securities Services' industry...

  • M&A Analyst

    4 settimane fa

    Milano, Italia Société Générale Assurances A tempo pieno

    M&A Analyst - M/W Corporate & Investment banking Permanent contract Milano, Lombardia, Italy Reference 24000REX Start date 2025/01/01 Publication date 2024/11/19 Responsibilities Based on a diversified universal banking model, the Société Générale operates in Italy through different companies belonging to its three main core businesses: Retail Banking in...

  • M&A Analyst

    2 settimane fa

    Milano, Italia Sgs Société Générale De Surveillance Sa A tempo pieno

    Responsibilities The Analyst will be part of Société Générale CIB M&A team based in Milan.Tasks and responsibilities: Building complex financial models and completing valuation, mergers and other analytical exercisesDrafting of presentations for M&A transactions or strategic client dialogueWorking closely with the rest of Team to create client...

  • M&A Analyst

    7 giorni fa

    Milano, Italia Sgs Société Générale De Surveillance Sa A tempo pieno

    Responsibilities The Analyst will be part of Société Générale CIB M&A team based in Milan. Tasks and responsibilities: Building complex financial models and completing valuation, mergers and other analytical exercises Drafting of presentations for M&A transactions or strategic client dialogue Working closely with the rest of Team to create client...

  • Analista/Associato Strategico e di M&A del Gruppo Immobiliare

    1 mese fa

    Milano, Lombardia, Italia W Executive S.R.L. A tempo pieno

    Descrizione del ruoloIl Gruppo Immobiliare "W Executive" è alla ricerca di un Analista/Associato Strategico e di M&A che si unisca al suo team per sostenere la crescita e lo sviluppo del settore immobiliare. ResponsabilitàIdentificare e valutare opportunità di acquisizione e partnership nel settore immobiliare, analizzando le tendenze di mercato e le...

  • Client Experience Specialist M/w

    3 mesi fa

    Milano, Italia SKIS ROSSIGNOL SAS A tempo pieno

    Founded in the French Alps, Rossignol has **inspired the mountain experience since 1907.** We live and breathe our heritage in everything we do, from the development of skis to our têxtile/apparel ranges. **Rossignol Group is a major actor of the winter sport equipment** market as it is ranked number 1 in the ski industry thanks to the Rossignol brand and...

  • M&A Analyst

    2 settimane fa

    Milano, Italia SGS Société Générale de Surveillance SA A tempo pieno

    Responsibilities The Analyst will be part of Société Générale CIB M&A team based in Milan. Tasks and responsibilities: Building complex financial models and completing valuation, mergers and other analytical exercises Drafting of presentations for M&A transactions or strategic client dialogue Working closely with the rest of Team to create client...

  • M&A Analyst

    3 settimane fa

    Milano, Italia Sgs Société Générale De Surveillance Sa A tempo pieno

    Responsibilities The Analyst will be part of Société Générale CIB M&A team based in Milan.Tasks and responsibilities: Building complex financial models and completing valuation, mergers and other analytical exercises.Drafting presentations for M&A transactions or strategic client dialogue.Working closely with the rest of the team to create client...

  • M&A Analyst

    7 giorni fa

    Milano, Italia Sgs Société Générale De Surveillance Sa A tempo pieno

    Responsibilities The Analyst will be part of Société Générale CIB M&A team based in Milan. Tasks and responsibilities: Building complex financial models and completing valuation, mergers and other analytical exercises. Drafting presentations for M&A transactions or strategic client dialogue. Working closely with the rest of the team to create client...

  • M&A Analyst

    6 giorni fa

    Milano, Italia Sgs Société Générale De Surveillance Sa A tempo pieno

    Responsibilities The Analyst will be part of Société Générale CIB M&A team based in Milan. Tasks and responsibilities: Building complex financial models and completing valuation, mergers and other analytical exercises. Drafting of presentations for M&A transactions or strategic client dialogue. Working closely with the rest of the team to create client...

  • M&A Analyst

    2 giorni fa

    Milano, Italia Sgs Société Générale De Surveillance Sa A tempo pieno

    Responsibilities The Analyst will be part of Société Générale CIB M&A team based in Milan.Tasks and responsibilities: Building complex financial models and completing valuation, mergers and other analytical exercisesDrafting of presentations for M&A transactions or strategic client dialogueWorking closely with the rest of the Team to create client...

  • M&A Analyst

    2 settimane fa

    Milano, Italia Sgs Société Générale De Surveillance Sa A tempo pieno

    Responsibilities The Analyst will be part of Société Générale CIB M&A team based in Milan.Tasks and responsibilities: Building complex financial models and completing valuation, mergers and other analytical exercises.Drafting of presentations for M&A transactions or strategic client dialogue.Working closely with the rest of Team to create client...

  • M&A Analyst

    2 settimane fa

    Milano, Italia Sgs Société Générale De Surveillance Sa A tempo pieno

    Responsibilities The Analyst will be part of Société Générale CIB M&A team based in Milan.Tasks and responsibilities: Building complex financial models and completing valuation, mergers and other analytical exercises.Drafting of presentations for M&A transactions or strategic client dialogue.Working closely with the rest of the team to create client...

  • M&A Analyst

    2 settimane fa

    Milano, Italia SGS Société Générale de Surveillance SA A tempo pieno

    Responsibilities The Analyst will be part of Société Générale CIB M&A team based in Milan. Tasks and responsibilities: Building complex financial models and completing valuation, mergers and other analytical exercises. Drafting of presentations for M&A transactions or strategic client dialogue. Working closely with the rest of Team to create client...

  • M&A Analyst

    7 giorni fa

    Milano, Italia Sgs Société Générale De Surveillance Sa A tempo pieno

    Responsibilities The Analyst will be part of Société Générale CIB M&A team based in Milan, supporting the economy by playing a key intermediary role, offering broad market access to issuers and smart investment solutions to investors. Tasks and responsibilities: Building complex financial models and completing valuation, mergers, and other analytical...

  • M&A Analyst

    22 ore fa

    Milano, Italia Sgs Société Générale De Surveillance Sa A tempo pieno

    Responsibilities The Analyst will be part of Société Générale CIB M&A team based in Milan. Tasks and responsibilities: Building complex financial models and completing valuation, mergers and other analytical exercises Drafting of presentations for M&A transactions or strategic client dialogue Working closely with the rest of the Team to create client...

  • M&A Analyst

    1 settimana fa

    Milano, Italia Sgs Société Générale De Surveillance Sa A tempo pieno

    Responsibilities The Analyst will be part of Société Générale CIB M&A team based in Milan.Tasks and responsibilities: Building complex financial models and completing valuation, mergers and other analytical exercisesDrafting presentations for M&A transactions or strategic client dialogueWorking closely with the rest of the Team to create client...

  • M&A Analyst

    3 settimane fa

    Milano, Italia SGS Société Générale de Surveillance SA A tempo pieno

    Responsibilities The Analyst will be part of Société Générale CIB M&A team based in Milan. Tasks and responsibilities: Building complex financial models and completing valuation, mergers and other analytical exercises. Drafting presentations for M&A transactions or strategic client dialogue. Working closely with the rest of the team to create...

  • M&A Analyst

    2 settimane fa

    Milano, Italia SGS Société Générale de Surveillance SA A tempo pieno

    Responsibilities The Analyst will be part of Société Générale CIB M&A team based in Milan. Tasks and responsibilities: Building complex financial models and completing valuation, mergers and other analytical exercises. Drafting of presentations for M&A transactions or strategic client dialogue. Working closely with the rest of the team to create...