Global Customer Intelligence Manager
4 settimane fa
What we are looking for As a Global Customer Intelligence Manager , you'll be in charge of gathering, analyzing, and interpreting customer data to provide invaluable insights and recommendations to our organization. This pivotal role is instrumental in comprehending customer behavior, preferences, and needs, serving as the cornerstone for developing impactful marketing strategies and enhancing overall customer usage.
Collaborating seamlessly with various departments, the Global Customer Intelligence Manager aligns customer insights with our business goals and objectives, with the final aim to extract business insights and optimize offering and sales revenue performance, through a holistic approach on data analysis (product sales, price elasticity, seasonality, competitive benchmark), KPI monitoring and dedicated reporting.
Responsibilities Analyze data from multiple databases to drive optimization and improvement of business insights Translate data insights into compelling and to the point recommendation and output for marketeers and other stakeholders Lead regular product/pricing/revenue analyses, KPI monitoring & reporting Extract data to create ad-hoc analyses that enable deeper understanding of specific business questions Create and design data flows starting from a data warehouse having a clear understanding of data structure and joint implementation using SQL language (Python is a plus) Design, Build and Maintain Business KPI dashboards starting from raw and non-homogeneous data, to ensure data quality, enrichment and readability Gather customer insights from Speech Analytics What you'll need Hold a University Degree in Mathematics, Statistics, Engineering, Economics Have a previous relevant experience (6-8 years) in working with large data sets and building statistical models and dashboards Have advanced skills in Excel (pivot, macro, statistics formulas), Power BI or other BI systems/data analysis tools Have advanced skills in SQL Language (Python is a plus) Have strong analytical skills, mathematic abilities and business acumen, being able to translate complex data into meaningful insights Are a team player with excellent relationship skills both with internal/external stakeholders, including strong influencing skills Speak English fluently and would like to work with multicultural and dynamic teams Are willing to travel Headquarter : Milano
Smart-working 9 day per month
-
Global Customer Intelligence Manager
3 settimane fa
Milano, Italia WeHunt A tempo pienoDescrizione aziendaWhat we are looking forAs a Global Customer Intelligence Manager, you’ll be in charge of gathering, analyzing, and interpreting customer data to provide invaluable insights and recommendations to our organization. This pivotal role is instrumental in comprehending customer behavior, preferences, and needs, serving as the cornerstone for...
-
Global Customer Intelligence Manager
1 mese fa
Milano, Italia WeHunt A tempo pienoDescrizione aziendaWhat we are looking forAs a Global Customer Intelligence Manager, you’ll be in charge of gathering, analyzing, and interpreting customer data to provide invaluable insights and recommendations to our organization. This pivotal role is instrumental in comprehending customer behavior, preferences, and needs, serving as the cornerstone for...
-
Global Customer Intelligence Manager
2 settimane fa
Milano, Lombardia, Italia W Executive S.R.L. A tempo pienoWhat we are looking for As a Global Customer Intelligence Manager , you'll be in charge of gathering, analyzing, and interpreting customer data to provide invaluable insights and recommendations to our organization. This pivotal role is instrumental in comprehending customer behavior, preferences, and needs, serving as the cornerstone for developing...
-
Global Customer Intelligence Manager
3 settimane fa
Milano, Italia Amplifon Spa A tempo pienoWho we are Amplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization and consumer care. More than 20,000 professionals every day in a network of 9,500 points of sale across 26 countries, give back the joy of hearing, feeling and living to thousands of people across the...
-
Global Customer Intelligence Manager
7 giorni fa
Milano, Italia Amplifon Spa A tempo pienoWho we areAmplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization and consumer care. More than 20,000 professionals every day in a network of 9,500 points of sale across 26 countries, give back the joy of hearing, feeling and living to thousands of people across the...
-
Customer Intelligence Manager
2 mesi fa
Milano, Italia Loro Piana A tempo pienoCompany: Loro Piana - Country / Region : Italy - City : Milan - Business group: Fashion & Leather Goods - Contract type: Permanent Job - Function: Retail - Experience required: Minimum 5 years - Reference No.: LORP01714 - Date of publication: 2023.01.16 POSITION CRM is a key pillar to drive growth for Loro Piana with a significant step change over the next...
-
Customer Intelligence Manager
2 settimane fa
Milano, Lombardia, Italia Loro Piana A tempo pienoCompany: Loro Piana Country / Region : Italy City : Milan Business group: Fashion & Leather Goods Contract type: Permanent Job Function: Retail Experience required: Minimum 5 years Reference No: LORP01714 Date of publication:POSITIONCRM is a key pillar to drive growth for Loro Piana with a significant step change over the next few years. It will be...
-
Customer Service Manager
3 settimane fa
Milano, Italia Manning Global A tempo pienoOur client, an eCommerce expert, is searching for a Customer Service Manager to join their project in Milan/Italy. Position Title: Customer Service Manager Position Type: Permanent Start Date: ASAP Location: Milan/Italy Contact: Bianca Papa | +49 89 23 88 98 673 Responsibilities: Fully responsible for the work management and personnel management...
-
Stagista Backoffice Investigazioni
3 settimane fa
Milano, Italia SKP GLOBAL INTELLIGENCE A tempo pienoSKP Global Intelligence è alla ricerca di una figura per la posizione del backoffice nel reparto investigativo, anche prima esperienza. Si gradisce personale automunito. Si richiedono capacità: di problem solving, organizzative, utilizzo del pacchetto Office. Contratto di lavoro: Tirocinio formativo/stage Benefit: - Supporto allo sviluppo...
-
Stagista Backoffice Investigazioni
2 settimane fa
Milano, Lombardia, Italia SKP GLOBAL INTELLIGENCE A tempo pienoSKP Global Intelligence è alla ricerca di una figura per la posizione del backoffice nel reparto investigativo, anche prima esperienza. Si gradisce personale automunito. Si richiedono capacità: di problem solving, organizzative, utilizzo del pacchetto Office.Contratto di lavoro: Tirocinio formativo/stageBenefit:- Supporto allo sviluppo...
-
Customer Service Manager
2 settimane fa
Milano, Lombardia, Italia Manning Global A tempo pienoOur client, an eCommerce expert, is searching for a Customer Service Manager to join their project in Milan/Italy.Position Title:Customer Service ManagerPosition Type:PermanentStart Date:ASAPLocation:Milan/ItalyContact:Bianca Papa | Responsibilities:Fully responsible for the work management and personnel management of the customerservice department of the...
-
Market Intelligence Manager
4 settimane fa
Milano, Italia Thermo Fisher Scientific A tempo pienoWhen you’re part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the...
-
Addetto Alla Sicurezza Non Armata
2 settimane fa
Milano, Italia SKP GLOBAL INTELLIGENCE A tempo pienoSkp Global Intelligence Srl, azienda leader in Italia nei settori della vigilanza e della sicurezza privata, cerca addetto alla security e accoglienza per store ubicato a Milano (MI). L'operatore, a seguito di un breve periodo di formazione fornita dall'Azienda, si occuperà specificatamente di SICUREZZA e ACCOGLIENZA. - Disponibilità a coprire turni di...
-
Business Intelligence Manager
7 giorni fa
Milano, Italia Match Digital A tempo pienoSenior Product Manager, Business Intelligence SolutionsCompetitive salary + 15% bonus + benefitsOur clientOur client is a global strategic technology and payments partner. They deliver seamless personalised shopping experiences to over 29m international shoppers, who in turn generate €22.9bn revenue.With 2,000 employees spread across 50 countries, they...
-
Business Intelligence Manager
7 giorni fa
Milano, Italia Match Digital A tempo pienoSenior Product Manager, Business Intelligence SolutionsCompetitive salary + 15% bonus + benefitsOur clientOur client is a global strategic technology and payments partner. They deliver seamless personalised shopping experiences to over 29m international shoppers, who in turn generate €22.9bn revenue.With 2,000 employees spread across 50 countries, they...
-
Business Intelligence Manager
7 giorni fa
Milano, Italia Jr Italy A tempo pienocol-wideJob Description:Senior Product Manager, Business Intelligence SolutionsCompetitive salary + 15% bonus + benefitsOur clientOur client is a global strategic technology and payments partner. They deliver seamless personalised shopping experiences to over 29m international shoppers, who in turn generate €22.9bn revenue.With 2,000 employees spread...
-
Addetto Al Servizio Security Non Armato
3 settimane fa
Milano, Italia SKP GLOBAL INTELLIGENCE A tempo pienoAzienda Skp Global Intelligence, operante nel settore della security, ricerca per eventi in Milano, risorse da inserire nel ruolo della security. il Ruolo prevede: - Controllo dei flussi - Controllo delle aree circostanti - Close Protection - Interfacciarsi con le forze dell'ordine, quando previsto - Buon padronanza nel relazionarsi con la lingua Italiana...
-
Addetto Alla Vigilanza Non Armata
4 giorni fa
Milano Ovest, Italia SKP GLOBAL INTELLIGENCE A tempo pienoSkp Global Intelligence Srl, azienda leader in Italia nei settori della vigilanza e della sicurezza privata, cerca addetto alla vigilanza e accoglienza per store ubicato a Milano ovest. L'operatore, a seguito di un breve periodo di formazione fornita dall'Azienda, si occuperà specificatamente di antitaccheggio. - Disponibilità a coprire turni di lavoro...
-
Business Intelligence Manager
3 settimane fa
Milano, Italia HAYS A tempo pienoRare diseases - Analysis - sales force effectiveness manager - business intelligence manager **La tua nuova azienda** *** Our Client is an international and innovative biopharmaceutical company dedicated in rare diseases treatments. **Il tuo nuovo ruolo** *** We are looking for a business intelligence manager and commercial excellence. Key...
-
Account Manager
4 settimane fa
Milano, Italia WiseTech Global A tempo pieno**About the Role**: At WiseTech, we build software that powers global logistics. From emerging freight forwarders to established leaders like DHL and FedEx, our software solutions allow users to maintain truly resilient supply chains. We are looking for an Account Manager to join our team in Italy. This role will see you interfacing with key business...
