Salesforce Architect

3 settimane fa

Milano, Italia Oliver James Associates Ltd. A tempo pieno

For one of the big players in the Energy sector, we are seeking a Front-End Technologies Architect with a strong focus on Salesforce. You will be the referent for the Salesforce Architecture in the company collaborating with different stakeholders, both national and international.
Your responsibilities Identification of the application impacts during the preliminary estimation phase of every project, design of the High-Level Architecture and preparation of the of the integration needs listDefinition of architectural, technical and integration needs to be included in the Request for Proposal during tender processes and of technical evaluation criteria during final evaluationProcess/flows diagrams during project analysisIdentification of issues source and corrective initiatives during incident management processStudying Global architectural principles, integration based on local scope, definition of architectural best practices to be used in the front-end and CRM domainsDiscovering new technologies and solutions that might fit better with needs within the Group team of Architects or externally in the MarketVerifying and validating Systems Integrators developments in order to be compliant with Salesforce data model and standard capabilitiesKeeping the Central Architectural and Processes Library updated with the changes designed for High Level or Process/flows analysisIn terms of scope those are the main areas of involvement and responsibilities:
Salesforce: CRM processes with a special focus on Salesforce Industries cloud, commodity and solutions catalog, Field Service, Sales & Support cloudDocument Management platforms and processes on contract management, digital sign, archivingOmnichannel architectures for inbound/outbound communicationsExternal customer portal integration with CRM and backend systemsImplementation of DevOps methodology on SalesforceExperience required At least 2-3 years' experience in the Architect role with a deep knowledge of Salesforce.
Knowledge of Project Management methodology with proven experience in small projectsKnowledge of Business Process Model and Notation (BPMN)Fluent in English both written and spokenYou are a dynamic team player, also able to face challenging tasks with autonomyStrong problem-solving attitudes and enthusiasm for modern and innovative solutions are preferred.Main Integration Pattern knowledge (REST and SOAP APIs, Even Driven, …)Location: Milan (hybrid - 60% in smartworking)

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