Salesforce Architect

1 mese fa

Milano, Italia Oliver James Associates Ltd. A tempo pieno

For one of the big players in the Energy sector, we are seeking a Front-End Technologies Architect with a strong focus on Salesforce . You will be the referent for the Salesforce Architecture in the company collaborating with different stakeholders, both national and international.

Your responsibilities

  • Identification of the application impacts during the preliminary estimation phase of every project, design of the High-Level Architecture and preparation of the of the integration needs list
  • Definition of architectural, technical and integration needs to be included in the Request for Proposal during tender processes and of technical evaluation criteria during final evaluation
  • Process/flows diagrams during project analysis
  • Identification of issues source and corrective initiatives during incident management process
  • Studying Global architectural principles, integration based on local scope, definition of architectural best practices to be used in the front-end and CRM domains
  • Discovering new technologies and solutions that might fit better with needs within the Group team of Architects or externally in the Market
  • Verifying and validating Systems Integrators developments in order to be compliant with Salesforce data model and standard capabilities
  • Keeping the Central Architectural and Processes Library updated with the changes designed for High Level or Process/flows analysis

In terms of scope those are the main areas of involvement and responsibilities:

  • Salesforce: CRM processes with a special focus on Salesforce Industries cloud, commodity and solutions catalog, Field Service, Sales & Support cloud
  • Document Management platforms and processes on contract management, digital sign, archiving
  • Omnichannel architectures for inbound/outbound communications
  • External customer portal integration with CRM and backend systems
  • Implementation of DevOps methodology on Salesforce

Experience required

At least 2-3 years' experience in the Architect role with a deep knowledge of Salesforce.

  • Knowledge of Project Management methodology with proven experience in small projects
  • Knowledge of Business Process Model and Notation (BPMN)
  • Fluent in English both written and spoken
  • You are a dynamic team player, also able to face challenging tasks with autonomy
  • Strong problem-solving attitudes and enthusiasm for modern and innovative solutions are preferred.
  • Main Integration Pattern knowledge (REST and SOAP APIs, Even Driven, …)

Location : Milan (hybrid - 60% in smartworking)

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