Customer Implementation Manager

5 giorni fa

LATINA, Italia Strapi A tempo pieno

**Location**:EMEA (UK, France, Romania, Germany, Italy, Lithuania, Poland, Spain and Portugal) or Canada or USA (Available States: CA, CO, IL, NE, NH, NC, OR, and TX).
**In the digital age, content rules.**
More people are now involved in creating and distributing content than ever before. We have all become the media; the media has been marginalized, and brands are now broadcasters.
Everyone has a story to tell or something to sell. There is a need to create, connect, post, publish, showcase, and share.
So, say hello to Strapi We exist to fuel the world's creativity and productivity by unleashing the power of content.
Beyond a headless CMS, we are building an open composable content platform with infinite customization capabilities, the largest open-source community, and a broad open ecosystem.
\uD83D\uDE80 Strapi has a caring, transparent, and collaborative culture as a whole, but every team creates its own energy and environment.
At Strapi, we don't expect you to meet all of the requirements of the Implementation Manager role. If you believe in what you have to contribute and in your ability to elevate the team, we want to hear about your story.
Few of us would be here had we not taken the chance.
**\uD83D\uDE4F\uD83C\uDFFE Why your role is important at Strapi**
Are you a technically minded person who is passionate about helping people adopt new technology?
The User Success team at Strapi is currently looking to add a Implementation Manager with strong experience in helping users adopt technical products such as a headless CMS.
Partner very closely with other members of our User Success Team, as well as our Sales Team. You'll have the unique opportunity to explore and help large businesses adopt Strapi as part of their digital project.
The right person for this role will have experience working with complex technical solutions like a headless CMS while focusing on working with customers during the first couple of months of their subscription.
\uD83D\uDC4B\uD83C\uDFFF **The User Success Team culture is**
At Strapi, we are a team of experts comprising support engineers and customer success managers who are passionate about helping Strapi customers and other Strapiers.
User Success members are always ready and willing to learn something new.
Our team is not just prepared but meticulously organized and ready to efficiently handle multiple tasks in a way that instills confidence in our ability to deliver.
Ready and willing to give and receive feedback to improve continually.
**\uD83D\uDCCB What will my job look like on a daily basis?**
Work with new customers to develop an implementation plan with goals and milestones to determine a successful implementation outcome.
Manage the handover from pre-sales to paying customer.
Document any customer feedback and deliver internally to product teams.
Serve as the first point of contact for large accounts during the first few months of their subscription.
Work closely with the Support Engineers to help troubleshoot complex support-related issues.
Help manage billing issues and topics related to our Strapi Cloud solution.
Develop new processes to help improve our day-to-day delivery of customer service to improve our product adoption with our customers.
Work hand-in-hand with our marketing teams on scalable adoption initiatives for our Strapi Cloud ecosystem.
Document any known issues or bug reports to our GitHub repo.
Help thwart potential churn by proactively engaging our customers.
**\uD83D\uDC99 About you**:
1+ years experience working with customers or clients in a high velocity environment.
Deep knowledge of complicated developer tools like a Headless CMS solution.
A deep understanding of troubleshooting methodologies and strong problem solving skills.
Experienced in working with customer relationship tools such as Hubspot and helpdesk tools like Freshdesk to help manage your day-to-day work.
Experience with working remotely a big plus.
**\uD83D\uDC7E Strapi benefits**:
\uD83C\uDF0D Work from anywhere: We're a remote-first company, so we can work wherever our home is. And WiFi.
\uD83D\uDE91 Expanded health benefits: Including premium medical, dental, and vision coverage.
\uD83D\uDCB0 Equity for everyone: We win together. On top of a competitive salary, every Strapier has equity that grows with you in the company.
\uD83D\uDC23 Parents on a mission: 16 weeks of fully paid parental leave for every new Strapi parent.
\uD83D\uDCBB You'll always be up to date: We'll cover all hardware and software needed, so you're always with the latest versions.
\uD83C\uDF93 Grow as you are: From day one, we provide budget and tools to learn and grow both professionally and personally.
\uD83C\uDF89 Offsite: We all gather physically or virtually twice a year.
\uD83C\uDF31 Mental health support: We offer Moka.care one-on-one sessions with certified specialists.
\uD83D\uDC6D Referral program: $1500 is your recommendation gets hired
\uD

  • Customer Implementation Manager

    6 mesi fa

    Provincia di Latina, Lazio, Italia Strapi A tempo pieno

    **Location**:EMEA (UK, France, Romania, Germany, Italy, Lithuania, Poland, Spain and Portugal) or Canada or USA (Available States: CA, CO, IL, NE, NH, NC, OR, and TX). **In the digital age, content rules.** More people are now involved in creating and distributing content than ever before. We have all become the media; the media has been marginalized, and...

  • Customer Success Manager

    4 giorni fa

    LATINA, Italia Mambu A tempo pieno

    Who we are:In the last 10 years, Mambu has been revolutionising banking - making it more accessible, more straightforward and more inclusive for everyone. With fresh funding secured and a near €5 billion valuation we have huge ambitions for ourselves and the whole banking sector.We bring this same sense of innovation and aspiration to how we support our...

  • Store Manager

    2 mesi fa

    Latina, Italia Stradivarius A tempo pieno

    **COME TI IMMAGINIAMO** Sei una persona appassionata, orientata al cliente e stai cercando una carriera sfidante e appagante nel mondo della moda. Sei in grado di essere multitasking nel gestire le principali responsabilità e ti entusiasma trasmettere la tua passione a colleghi e clienti. Hai esperienza nella gestione commerciale del negozio,...

  • System & Implementation Specialist -lazio

    4 mesi fa

    Provincia di Latina, Lazio, Italia Instrumentation Laboratory spa A tempo pieno

    Siamo alla ricerca di un/a **System & Implementation Specialist -Lazio**: La risorsa di occuperà della gestione di impianti di elaborazione con cui vengono effettuati trattamenti di dati personali. Eseguirà l’implementazione in field delle soluzioni tecnologiche, garantendone il supporto tecnico e l’aggiornamento per tutta la durata della...

  • Store Manager

    2 mesi fa

    LATINA, Italia Stradivarius A tempo pieno

    COME TI IMMAGINIAMO Sei una persona appassionata, orientata al cliente e stai cercando una carriera sfidante e appagante nel mondo della moda. Sei in grado di essere multitasking nel gestire le principali responsabilità e ti entusiasma trasmettere la tua passione a colleghi e clienti. Hai esperienza nella gestione commerciale del negozio,...

  • Store Manager

    2 mesi fa

    LATINA, Italia Stradivarius A tempo pieno

    COME TI IMMAGINIAMO Sei una persona appassionata, orientata al cliente e stai cercando una carriera sfidante e appagante nel mondo della moda.Sei in grado di essere multitasking nel gestire le principali responsabilità e ti entusiasma trasmettere la tua passione a colleghi e clienti.Hai esperienza nella gestione commerciale del negozio, nell'organizzazione...

  • Quality Assurance Operation Manager

    6 mesi fa

    Latina, Italia Johnson & Johnson A tempo pieno

    Janssen is recruiting for a **QA Operation Manager **. This position will be based in Latina site, the most innovative drug product (DP) manufacturing site in the Janssen Supply Chain Small Molecule Platform. **Key responsibilities**: - Lead Investigation Team supporting the Site in handling non conformance and defining adequate corrective actions. - Lead...

  • Restaurant Manager

    3 mesi fa

    Latina, Italia Hotel Fogliano New Life A tempo pieno

    Per rinforzare il nostro staff siamo alla ricerca della seguente figura: **Restaurant Manager** Responsabilità Assicurare che le attività siano svolte in modo tempestivo e professionale Collaborare a raggiungere gli obiettivi di area Instaurare e mantenere rapporti di lavoro solidi, promuovendo la cultura dei valori aziendali Assicurare integrità e...

  • Restaurant Manager

    6 mesi fa

    Latina, Italia Hotel Fogliano New Life A tempo pieno

    Per rinforzare il nostro staff siamo alla ricerca della seguente figura: **Restaurant Manager** Responsabilità Assicurare che le attività siano svolte in modo tempestivo e professionale Collaborare a raggiungere gli obiettivi di area Instaurare e mantenere rapporti di lavoro solidi, promuovendo la cultura dei valori aziendali Assicurare integrità e...

  • Quality Manager

    2 mesi fa

    LATINA, Italia Wieland Group A tempo pieno

    Unleash potential.Copper connects the world - in technologies, such as eMobility, energy and data transfer, refrigeration and air conditioning technology, digitalization and the Internet of Things.Surprise us with fresh thinking with new impulses and shape the world of tomorrow.Discover numerous opportunities to unleash your potential.Wieland Provides is...

  • Quality Manager

    2 mesi fa

    LATINA, Italia Wieland Group A tempo pieno

    Unleash potential.Copper connects the world - in technologies, such as eMobility, energy and data transfer, refrigeration and air conditioning technology, digitalization and the Internet of Things.Surprise us with fresh thinking with new impulses and shape the world of tomorrow.Discover numerous opportunities to unleash your potential.Wieland Provides is...

  • Quality Manager

    2 mesi fa

    Latina, Italia Wieland Group A tempo pieno

    Unleash potential. Copper connects the world - in technologies, such as eMobility, energy and data transfer, refrigeration and air conditioning technology, digitalization and the Internet of Things. Surprise us with fresh thinking with new impulses and shape the world of tomorrow. Discover numerous opportunities to unleash your potential. Wieland Provides...

  • Quality Manager

    2 mesi fa

    LATINA, Italia Wieland Group A tempo pieno

    Unleash potential. Copper connects the world - in technologies, such as eMobility, energy and data transfer, refrigeration and air conditioning technology, digitalization and the Internet of Things. Surprise us with fresh thinking with new impulses and shape the world of tomorrow. Discover numerous opportunities to unleash your potential.Wieland Provides is...

  • Restaurant Manager

    1 mese fa

    LATINA, Italia Hotel Fogliano New Life A tempo pieno

    Per rinforzare il nostro staff siamo alla ricerca della seguente figura: Restaurant Manager Il nostro candidato ideale è appassionato, creativo, affidabile e attento alla qualità, sa prendersi cura dei nostri Ospiti in un ambiente che richiede eccellenza, energia ed impegno.Responsabilità Assicurare che le attività siano svolte in modo tempestivo e...

  • Senior Manager Recruiting Italy

    1 mese fa

    LATINA, Italia Aenova Group A tempo pieno

    for our Italian sites Latina and Carugate Would you like to make a valuable contribution to the health of patients? And do something really meaningful on your own responsibility? Then we look forward to hearing from you! Excellence beyond manufacturing - that's what we stand for as Aenova, one of the world's leading contract manufacturers and developers for...

  • Customer Service Coordinator

    2 mesi fa

    Provincia di Latina, Lazio, Italia CMACGM A tempo pieno

    Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...

  • Customer Service Specialist

    7 mesi fa

    Provincia di Latina, Lazio, Italia CMACGM A tempo pieno

    Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...

  • Food Safety

    7 giorni fa

    LATINA, Italia Kraft Heinz Company A tempo pieno

    All Posting Locations: Latina, Lazio, IT Job Functions: Quality Date Published: September 27, 2024 Ref: R-86567 ABOUT THE ROLE About the position We have an excellent opportunity available for an experienced Food Safety & Quality Senior Manager to make a difference at Kraft Heinz. The Food Safety & Quality Senior Manager lies within the EPDM Western Europe...

  • Customer Success Manager

    6 mesi fa

    Provincia di Latina, Lazio, Italia Mambu A tempo pieno

    Who we are: In the last 10 years, Mambu has been revolutionising banking - making it more accessible, more straightforward and more inclusive for everyone. With fresh funding secured and a near €5 billion valuation we have huge ambitions for ourselves and the whole banking sector. We bring this same sense of innovation and aspiration to how we support our...

  • Food Safety

    2 mesi fa

    LATINA, Italia Kraft Heinz Company A tempo pieno

    All Posting Locations: Latina, Lazio, IT Job Functions: Quality Date Published: September 27, 2024 Ref#: R-86567 ABOUT THE ROLE About the position We have an excellent opportunity available for an experienced Food Safety Quality Senior Manager to make a difference at Kraft Heinz.The Food Safety Quality Senior Manager lies within the EPDM Western Europe...