Customer Success Manager
6 mesi fa
Who we are:
In the last 10 years, Mambu has been revolutionising banking - making it more accessible, more straightforward and more inclusive for everyone. With fresh funding secured and a near €5 billion valuation we have huge ambitions for ourselves and the whole banking sector.
We bring this same sense of innovation and aspiration to how we support our people. We pioneered the 4 day summer work week, have announced the provision of equity for all and launched Our Mambu Deal to capture how we work with each other and what we offer all Mambuvians.
These are just the beginning. We’ll continue to look for ways to make Mambu an even better place to work.
We’re not here to play it safe.
We’re here to change the world.
What you’ll do:
- Be accountable for the Customer’s overall success with Mambu, including renewals, expansion, customer health, and satisfaction - making sure customers get the most out of our product and meet their business needs.
- Maintain regular and appropriate communication and governance with both internal and external executive teams to ensure alignment and transparency.
- Develop individual success plans to ensure Mambu adoption, expansion and advocacy for each of your customers, working with product management to translate customer feedback into product requirements.
What you’ll bring:
- Successfully managing long-term account relationships at all organisational levels (**C level, IT, Operational)** in the **Banking/Financial Services space.**:
- Recent work in a business based on Software-as-a-Service (**SaaS**) products and services within the UK, and possibly across EMEA.
- A consistent track record of achieving targets and goals, preferably in a sales setting.
**Your colleagues would say**:
- You excel working across geographic and cultural boundaries, with complex customers, involving multiple stakeholders and potential partners/affiliates.
- You are an excellent communicator in English.
- You are not satisfied with what’s already available and have the ambition to revise and improve things in the name of progress.
- ** You are eligible to work in Lithuania, and you are already living there.**
**Mambu’s future**
We are a diverse group of Mambuvians, and we are growing fast. Our eyes are on the future, and we believe we can use our technology and our talent to deliver banking experiences for billions that are also sustainable and inclusive and accessible.
**Your future**
We’re also focused on delivering a fantastic working experience for all Mambuvians. We pioneered the 4 day working week between June - August many years ago, and continue to innovate around how work should feel and how it should get done. Our Mambu Deal is how we articulate this relationship of support and dedication which drives us all forward.
**For the rest of the locations where we advertise this role, the starting salary will be discussed during the recruitment process.**
To stay on top of the latest Fintech trends and our success stories, please follow us on LinkedIn.
To experience more of the Mambu culture in action, you can follow us on Facebook, Instagram or YouTube.
- As part of the recruitment (or HR onboarding) process, you will be required to obtain authorized criminal background and credit screening results, as well as be queried against a sanctions/anti-money-laundering/counter terrorism financing/politically exposed persons screening service and your employment is conditional upon approval of these results._
- #LI-Remote tag_
-
Customer Success Manager
7 mesi fa
Lazio, Italia Iko Media Group A tempo pienoWe are hiring a full-time Customer Success Manager to join our team, based in our office in Rome. This role is pivotal in ensuring client satisfaction and success with our products/services. As a Customer Success Manager, you will collaborate closely with clients, understand their needs, and maximize the value they receive. Responsibilities include building...
-
Customer Success Manager
4 mesi fa
Lazio, Italia Iko Media Group A tempo pienoWe are hiring a full-time Customer Success Manager to join our team, based in our office in Rome.This role is pivotal in ensuring client satisfaction and success with our products/services.As a Customer Success Manager, you will collaborate closely with clients, understand their needs, and maximize the value they receive.Responsibilities:Cultivate strong...
-
Customer Success Manager
4 settimane fa
Lazio, Italia Buscojobs A tempo pienoReady to make a difference? Experian has evolved into a global tech company and specialized in data and analytics. We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses and society. We're a member of the FTSE 30 and for more than 125 years we've helped economies and communities flourish –...
-
Customer Success Manager
4 settimane fa
Lazio, Italia Buscojobs A tempo pienoReady to make a difference? Experian has evolved into a global tech company and specialized in data and analytics. We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses and society. We're a member of the FTSE 30 and for more than 125 years we've helped economies and communities flourish –...
-
Customer Success Manager
4 settimane fa
Lazio, Italia Experian A tempo pienoJob Description The Customer Success Manager plays a crucial role in ensuring that customers achieve their desired outcomes while using a company's products or services.The Customer Success Manager manages customer onboarding, acts as a spokesperson for our organization, assists the customer, organizes and guides periodically the services review to the...
-
Customer Success Manager
4 settimane fa
Lazio, Italia Buscojobs A tempo pienoReady to make a difference? Experian has evolved into a global tech company and specialized in data and analytics. We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses and society. We're a member of the FTSE 30 and for more than 125 years we've helped economies and communities flourish –...
-
Customer Success Manager
8 mesi fa
Provincia di Torino, Piemonte, Italia J D Forecasting A tempo pieno**New Role**: Customer Success Manager **Location**: Mix of remote and UK office with requirement for worldwide travel when required. **About J+D Forecasting** Within the last year, J+D has invested heavily in product development with strong support from our sales and marketing functions to reach some of the largest pharmaceutical and biotech companies...
-
Customer Success Manager
1 mese fa
Lazio, Italia Clarivate Analytics A tempo pienoWe are looking for an experienced Customer Success Manager to join our global Customer Success team!As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk, and supporting the growth of key customers.Working proactively with Customers, you will help drive value derived from the...
-
Customer Success Manager
4 settimane fa
Lazio, Italia 3C Deutschland Gmbh A tempo pienoReady to make a difference?Experian has evolved into a global tech company and specialized in data and analytics.We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses and society.We're a member of the FTSE 30 and for more than 125 years we've helped economies and communities flourish – and...
-
Customer Success Manager
2 mesi fa
Lazio, Italia Experian Health A tempo pienoReady to make a difference? Experian has evolved into a global tech company and specialized in data and analytics. We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses and society. We're a member of the FTSE 30 and for more than 125 years we've helped economies and communities flourish –...
-
Customer Success Manager
3 settimane fa
Lazio, Italia Experian A tempo pienoCompany DescriptionReady to make a difference?Experian has evolved into a global tech company and specialized in data and analytics.We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society.We're a member of the FTSE 30 and for more than 125 years we've helped economies and...
-
Customer Success Manager
4 settimane fa
Lazio, Italia Experian A tempo pienoCompany Description Ready to make a difference? Experian has evolved into a global tech company and specialized in data and analytics. We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society. We're a member of the FTSE 30 and for more than 125 years we've helped economies and...
-
Customer Success Manager
4 settimane fa
Lazio, Italia 3C Deutschland Gmbh A tempo pienoReady to make a difference? Experian has evolved into a global tech company and specialized in data and analytics. We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses and society. We're a member of the FTSE 30 and for more than 125 years we've helped economies and communities flourish –...
-
Customer Success Manager
3 settimane fa
Lazio, Italia Experian A tempo pienoCompany DescriptionReady to make a difference? Experian has evolved into a global tech company and specialized in data and analytics. We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society. We're a member of the FTSE 30 and for more than 125 years we've helped economies and...
-
Customer Success Manager
2 mesi fa
Lazio, Italia Experian Health A tempo pienoReady to make a difference?Experian has evolved into a global tech company and specialized in data and analytics.We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses and society.We're a member of the FTSE 30 and for more than 125 years we've helped economies and communities flourish – and...
-
Customer Success Manager
3 settimane fa
Lazio, Italia Experian A tempo pienoCompany Description Ready to make a difference? Experian has evolved into a global tech company and specialized in data and analytics. We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society. We're a member of the FTSE 30 and for more than 125 years we've helped economies and...
-
Customer Success Manager
3 mesi fa
Lazio, Italia Translated Srl A tempo pienoAbout Translated Translated is a leading company in AI-enabled translation services. We are on a mission to allow everyone to understand and be understood in their own language.Our success stems from a unique blend of the world's #1 adaptive neural machine translation technology (IDC MarketScape 2022), the largest network of vetted, native-speaking...
-
Customer Success Manager
2 settimane fa
Lazio, Italia Translated Srl A tempo pienoAbout Translated Translated is a leading company in AI-enabled translation services. We are on a mission to allow everyone to understand and be understood in their own language.Our success stems from a unique blend of the world's #1 adaptive neural machine translation technology (IDC MarketScape 2022), the largest network of vetted, native-speaking...
-
Customer Success Manager
4 settimane fa
Lazio, Italia Infocert A tempo pienoInfoCert è la più grande Certification Authority e Qualified Trust Service Provider (QTSP) in Europa e risponde alle esigenze di evoluzione digitale di Imprese ed Enti pubblici, disegnando soluzioni digitali che migliorano ed accelerano la trasformazione digitale dei processi aziendali. InfoCert è una realtà che opera a livello internazionale e presente...
-
Customer Success Manager
5 mesi fa
Lazio, Italia Translated Srl A tempo pienoAbout Translated Translated is a leading company in AI-enabled translation services.We are on a mission to allow everyone to understand and be understood in their own language.Our success stems from a unique blend of the world's #1 adaptive neural machine translation technology (IDC MarketScape 2022), the largest network of vetted, native-speaking...
