Consumer Value Creation Specialist
7 giorni fa
Sales Channels & Retail Excellence/Retail Excellence At Ermenegildo Zegna, the talents and passion of our people are the pillars of our success. Which is why we're looking for a Consumer Value Creation Specialist in Milan to contribute to our proud legacy and help shape our vibrant future. What makes you, makes Zegna The legacy of Zegna would not exist if it weren't for the unique skills of every person on our team; the makers, masters, designers, and doers. Everyone contributes. BASIC PURPOSE OF THE JOB Drive the respective region, providing the necessary insight to propel constant improvement of the Consumer Journey and support to reach the CVM yearly targets. What makes up your day Step into a hands-on, minds-on work environment where every challenge and opportunity helps you realize your full potential. In this role, you will: Daily alignment with markets (Local CVMRetailMerch) to cover reporting on: Consumers and sales performance vs. targets focusing on core KPIs: Outreach Sales, NPS, Zegna Friends, Consumer Activations Database Health: general KPIs covering customer codification, reach, information maintenance, and qualitative data gathering, profile merge status Contact Strategy performance: one-to-one communication, newsletters, lookbooks, after-sale follow-up, service campaigns, consumer segment activations Consumer Portfolio Status: assignment and reassignment rate, calibration score, engagement rate Ad hoc reporting and analyses inclusive of product and customer behavior analysis: Product performance at a customer segment level to identify opportunities and minimize risks Customer Journey touchpoints, timelines, and patterns leading to initiative creation, selling flow adjustments, offer adaptation, etc. Store closure and CA turnover/transfer transition success rates around customer retention Marketing and event list creation, deployment, and monitoring in line with the seasonal contact strategy Database ownership in collaboration with markets to create initiatives for both data gathering and cleaning as necessary Drive adoption and business benefits through day-to-day support to local CVM Overall, work together with local CVM team on reporting and planning taking a proactive and results-oriented approach. What makes you, makes our team When you join Zegna, you join a team, working together to shape the future of our company. For this role, we're looking for someone with: 1-2 years experience in a similar role Fluent English, other languages a plus Strategic mindset, organizational and interpersonal skills Analytical skills Great communicator to drive CVM with markets Ability to work in team and fast-paced environment High flexibility and reactivity What makes you, makes our legacy Ermenegildo Zegna Group is founded on a proud history of craftsmanship and quality dating back to 1910, with a vision to ethically create the world's finest textiles. Zegna has since expanded to ready-to-wear, becoming one of Italy's most successful family companies and a global luxury lifestyle brand. Through our vertically-integrated, sheep to shop approach, we strive to create exceptional products without compromising on quality of life for future generations. With over 500 stores and 6,500 employees worldwide, our success is inspired by our founder's pioneering spirit and shaped by the expertise and integrity of every individual at Zegna. Sustainability Sustainability At the forefront of ZEGNA's commitment to sustainability, our team ensures the implementation of a robust long-term strategy. We drive the identification of new sustainability risks, opportunities, and innovative pathways, aligning with our environmental responsibilities. Join ZEGNA and contribute to building a responsible tomorrow, dedicated to caring for people and our environment, fostering collaboration, and pursuing what has been one of ZEGNA's pillars since its founding in 1910. J-18808-Ljbffr
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Consumer Value Creation Specialist
7 giorni fa
Milano, Italia Ermenegildo Zegna A tempo pienoAt Ermenegildo Zegna the talents and passion of our people are the pillars of our success.Which is why we're looking for a **Consumer Value Creation Specialist **in **Milan** to contribute to our proud legacy and help shape our vibrant future.**What makes you, makes Zegna**The legacy of Zegna would not exist if it weren't for the unique skills of every...
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Consumer Value Creation Specialist
7 giorni fa
Milano, Italia Ermenegildo Zegna Holditalia S.P.A A tempo pienoSales Channels & Retail Excellence/Retail ExcellenceAt Ermenegildo Zegna, the talents and passion of our people are the pillars of our success.Which is why we're looking for a Consumer Value Creation Specialist in Milan to contribute to our proud legacy and help shape our vibrant future.What makes you, makes ZegnaThe legacy of Zegna would not exist if it...
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Value Creation Specialist
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Milano, Lombardia, Italia TN Italy A tempo pienoCelonis is a global leader in Process Mining technology, dedicated to helping organizations deliver immediate cash impact, improve customer experience, and reduce carbon emissions. As a Lead Value Consultant, you will play a critical role in driving business transformation and growth for our customers.With 5+ years of experience in analytical roles, you will...
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Milano, Italia Tn Italy A tempo pienoClient: PwC Location: Job Category: Other EU work permit required: Yes Job Reference: 99cfa9a91e12 Job Views: 3 Posted: 22.01.2025 Expiry Date: 08.03.2025 Job Description: Description Vuoi essere al centro di prospettive di crescita professionali uniche? Entra in PwC Deals nel nostro team Strategy & Value Creation. Your Perspectives IT post M&A Strategy and...
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Milano, Italia Tn Italy A tempo pienoClient: PwCLocation: Job Category: OtherEU work permit required: YesJob Reference: 99cfa9a91e12Job Views: 3Posted: 22.01.2025Expiry Date: 08.03.2025Job Description:Description Vuoi essere al centro di prospettive di crescita professionali uniche?Entra in PwC Deals nel nostro team Strategy & Value Creation.Your Perspectives IT post M&A Strategy and IT...
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Milano, Italia Tn Italy A tempo pienoClient: PwC Location: Job Category: Other EU work permit required: Yes Job Reference: 99cfa9a91e12 Job Views: 3 Posted: 22.01.2025 Expiry Date: 08.03.2025 Job Description: Description Vuoi essere al centro di prospettive di crescita professionali uniche?Entra in PwC Deals nel nostro team Strategy & Value Creation.Your Perspectives IT post M&A Strategy and IT...
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Milano, Italia Tn Italy A tempo pienoClient: PwCLocation:Job Category: OtherEU work permit required: YesJob Reference: 99cfa9a91e12Job Views: 3Posted: 22.01.2025Expiry Date: 08.03.2025Job Description:DescriptionVuoi essere al centro di prospettive di crescita professionali uniche?Entra in PwC Deals nel nostro team Strategy & Value Creation.Your PerspectivesIT post M&A Strategy and IT...
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Milano, Italia TN Italy A tempo pienoClient: PwCLocation:Job Category: OtherEU work permit required: YesJob Reference: 99cfa9a91e12Job Views: 3Posted: 22.01.2025Expiry Date: 08.03.2025Job Description:DescriptionVuoi essere al centro di prospettive di crescita professionali uniche? Entra in PwC Deals nel nostro team Strategy & Value Creation.Your PerspectivesIT post M&A Strategy and IT...
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Milano, Italia Buscojobs A tempo pienoMilano Descrizione del lavoro Vuoi essere al centro di prospettive di crescita professionali uniche? Entra in PwC Deals nel nostro team Strategy & Value Creation. In un contesto fortemente internazionale, giovane e dinamico sarai coinvolto in attività di finanza straordinaria su larga scala, in differenti industries e con colleghi specializzati in...
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Milano, Italia Altus Partners A tempo pienoTHE SEARCH:Altus Partners is excited to be retained by leading European consumer assets to appoint an EMEA Strategy Specialist.The company is backed by one of Europe's leading private equity firms.They have seen exponential expansion with large amounts of organic growth and an aggressive M&A strategy.The appointment will directly support the MEA Leadership...
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Strategy Consultant – Pe Backed Consumer Business
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Milano, Italia Altus Partners A tempo pienoTHE SEARCH:Altus Partners is excited to be retained by leading European consumer assets to appoint an EMEA Strategy Specialist.The company is backed by one of Europe's leading private equity firms.They have seen exponential expansion with large amounts of organic growth and an aggressive MA strategy.The appointment will directly support the MEA Leadership...
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Consumer Care Specialist
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Milano, Italia Ermenegildo Zegna A tempo pieno**BASIC PURPOSE OF THE JOB**We are looking for a Consumer Care Specialist who will support the Consumer Care Coordinator in managing, developing, and improving the Consumer Care Strategy on a worldwide level ensuring best-in-class customer care and a personalized experience from an Omnichannel perspective.**MAIN RESPONSIBILITIES****This role is split into...
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Strategy Consultant – PE Backed Consumer Business
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Milano, Italia Altus Partners A tempo pienoTHE SEARCH:Altus Partners is excited to be retained by leading European consumer assets to appoint an EMEA Strategy Specialist. The company is backed by one of Europe’s leading private equity firms. They have seen exponential expansion with large amounts of organic growth and an aggressive M&A strategy. The appointment will directly support the MEA...