Operations Manager

4 mesi fa


Milano, Italia Michael Page International Italia S.R.L. A tempo pieno

Azienda Multinazionale leader nell'erogazione di servizi Pest Control con presenza capillare in tutta Italia.
Uffici HQ in zona Milano Job Description Condivide con gli Area Manager i dati per la redazione di budget e forecast definendo, a partire dagli obiettivi di ricavi e margini attesi nell'anno, le risorse umane e materiali necessarie (es.
Veicoli, tecnici fissi / stagionali, scale, trapani, atomizzatori, prodotti, materiali) Analizza le analisi settimanali predisposte dagli Area Manager relative alle proiezioni mensili provenienti dal report del servizio e riassume le stesse alla Direzione Operativa Analizza nel dettaglio i conti economici delle UO a seguito delle Business review e condivide con gli Area Manager azioni correttive Monitora in modo regolare l'andamento dei ritardi (c.d.
"Back-log") e condivide costantemente con Area/District Manager le azioni di recupero tenendo aggiornata la direzione Sulla base delle principali criticità del momento, effettua affiancamenti con i Service Supervisor per condividere il conto economico dell'UO e per verificare le modalità di svolgimento delle attività e identificare le azioni correttive opportune (verifica corretta pianificazione lavori, verifica magazzino, verifica consumi).
In tali occasioni verifica il rispetto delle principali procedure aziendali (gestione rifiuti, gestione dispositivi protezione individuale, ecc…) Analizza richieste extra-budget relative a tecnici, attrezzature e furgoni sottoponendo, ove necessario, le stesse alla Direzione e previa verifica di possibili trasferte/sinergie sul territorio Funge da punto di riferimento per l'implementazione di tutti i progetti di miglioramento operativo (identificazione nuovi KPI's - progetti informatici).
Effettua formazione ed affiancamento in caso di assunzione / nomina di nuovi Area/District Manager Collabora con tutti i responsabili di funzione, raccogliendo le loro esigenze e incanalandole verso i corretti interlocutori Su richiesta supporta la direzione con analisi specifiche delle società acquisite Competenze ed esperienza Laurea in discipline economiche, scientifiche o background equivalente Esperienza strutturata in ruolo analogo in contesti di servizi ( pest control, provider logistici, vending machine, facility e/o similari ) Spinte doti analitiche legate alla gestione, organizzazione ed interpretazione di una vasta mole di dati ( tramite Excel ) Buone conoscenze di procedure in ambito Qualità, Ambiente, Sicurezza Capacità di influenzare e guidare team mutliculturali Capacità di comunicare a differenti livelli ( HQ, Direzione Generale, Area Manager, Tecnici Operativi ) Forte orientamento al problem solving e all'ottimizzazione dei processi Buona conoscenza dell'Inglese Disponibilità a trasferte sul territorio italiano Completa l'offerta Opportunità di entrare in una multinazionale leader di settore in forte crescita su un ruolo chiave con buone prospettive di crescita nel medio lungo termine #J-18808-Ljbffr



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