Business Development Center
3 settimane fa
Saicar s.r.l.
importante azienda nel settore automotive, ricerca figura professionale per la posizione di **Business Development Center (BDC) Operator **che si inserirà nel team di salone.
La figura del BDC Operator punta a convertire i lead grezzi in potenziali clienti, organizzare con sistematicità la raccolta delle informazioni.
Il successo della sua attività si deve al giusto mix di competenze tecnologiche e soft skills: dalla gestione del cliente per posta elettronica e telefono alla capacità di ascolto, chiarezza comunicativa e orientamento al risultato.
**Cosa farai**:
- Contatto del cliente per informazioni e per fissare appuntamento con il consulente di vendita.
- Risoluzione problematiche clienti urgenti.
- Ricontatto dei clienti dal database aziendale per follow up.
- Controllo di qualità sui consulenti per verificare la corretta gestione del cliente e la definizione di un indice di soddisfazione.
- Supporto ai clienti con la massima dedizione e gentilezza.
- Esperienza pregressa nel settore non necessaria.
- Spiccata predisposizione nell'intervista al cliente per la raccolta dati dei clienti.
- Gestione del cliente ottimale con spiegazioni precise e chiare del prodotto e tutti i dettagli che riguardano la vendita.
- Ottime capacità comunicative e relazionali nei confronti di clienti.
- Buona capacità di utilizzo di sistemi operativi PC- Ambienti Office
- Lavoro di squadra.
- Attenzione per il settore automobilistico.
**Si offre**:
- Contratto di assunzione diretto con l'azienda.
Lavorare per noi significa fare parte di un'azienda in continua crescita, prendere parte ad una grande squadra.
Contratto di lavoro: Tempo pieno, Tempo indeterminato
Orario:
- Dal lunedì al venerdì
Esperienza:
- Business development center operator: 1 anno (Preferenziale)
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