Guest Service Agent

6 mesi fa


Milano, Italia Armani Hotel Milano A tempo pieno

Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Guest Service Agent to join our Lifestyle Department.

• Be located in the Hotel Lobby in order to assist guests whenever required.
• Welcome and handle all walk-ins.
• Support the LSM and ALSM with any administrative duties.
• Run required reports and report any discrepancies to involved parties.
• Constantly be up to date regarding expected arrivals and departures.
• Maintains positive guest and colleague interactions in a good working relationship.
• Establishes rapport with guests whilst maintaining good guest relationship.
• Works in a supportive and flexible manner with other departments, in a spirit of "We work through Teams".
• Prepare daily, weekly, monthly reports and storage control report.
• Support demonstrating and reinforcing Armani's Values and Culture Characteristics.
• Ensures punctuality is kept at all times.
• Deal with enquiries in person or by telephone.
• Take appropriate steps in emergency.
• Receive and attend to outgoing calls: local, trunk and international.
• Take Responsibility cashing up guests payments.
• Be always updated about special programs and events in the hotel and in the city in order to recognize and respond to guests needs. • We are looking for individuals who have a solid knowledge of Front Office, have a strong work ethic and people-management skills, great attention to details, and who are proactive to address and resolve issues.
• Previous experience in a 5* Hotel and/or related fields.
• At least 1 year experience in the same position.
• Good knowledge of Opera.
• Fluent English and additional languages desirable (Chinese or Arabic).
• Good knowledge of the attractions and events in Milan.
Role: Guest Service Agent
Job Type: Permanent , Full Time
Location: Milan,

Apply for this job now.



  • Milano, Italia Palazzo Parigi Hotel & Grand SPA A tempo pieno

    Palazzo Parigi Hotel & Grand SPA, Struttura 5 stelle Lusso nel cuore di Milano, è alla ricerca di una figura di Guest Service Agent da inserire all’interno del proprio staff. La figura ricercata si occuperà delle seguenti attività: - Gestione dei processi di check-in e check-out; - Rooming dei clienti; - Gestione delle operazioni di cassa e delle...


  • Milano, Italia Emaar Hotels & Resorts SRL (Armani Hotel Milano) A tempo pieno

    GUEST SERVICE AGENT INTERN **MAIN RESPONSIBILITIES**: - Welcome guests - Support the LS Manager and its team in administrative tasks - Support in managing guest requests in person and / or by phone - Learn to use sales techniques by offering services to the customer and interpreting his requests - Manage excellent relationships with colleagues from various...


  • Milano, Italia Palazzo Parigi Hotel & Grand SPA A tempo pieno

    Palazzo Parigi Hotel & Grand SPA, Struttura 5 stelle Lusso nel cuore di Milano, è alla ricerca di una figura di Guest Service Agent da inserire all’interno del proprio staff. La figura ricercata si occuperà delle seguenti attività: - Gestione dei processi di check-in e check-out; - Rooming dei clienti; - Gestione delle operazioni di cassa e delle...


  • Milano, Italia Cosmo Hotel spa A tempo pieno

    Palazzo Parigi Hotel & Grand SPA, Struttura 5 stelle Lusso nel cuore di Milano, è alla ricerca di una figura di Guest Service Agent da inserire all’interno del proprio staff. **La figura ricercata si occuperà delle seguenti attività**: Gestione dei processi di check-in e check-out; Rooming dei clienti; Gestione delle operazioni di cassa e delle...


  • Milano, Italia STARHOTELS S.P.A. A tempo pieno

    Join Starhotels and become part of the Front Office team at one of our **Hotels **in the heart of **Milan**. - Hotel E.c.ho. - Hotel Anderson - Hotel Ritz - Hotel Business Palace - Hotel Rosa Grand If you have any preference for a particular hotel, please specify it in the cover letter. As a** Guest Service Agent** you'll be the first point of contact for...


  • Milano, Italia STARHOTELS S.P.A. A tempo pieno

    Join Starhotels and become part of the Front Office team at one our **Hotels **in the heart of **Milan**. - Hotel E.c.ho. - Hotel Anderson - Hotel Ritz - Hotel Business Palace - Hotel Rosa Grand If you have any preference for a particular hotel, please specify it in the cover letter. As a** Guest Service Agent** you'll be the first point of contact for our...

  • Guest Service Agent

    1 settimana fa


    Milano, Italia Palazzo Parigi Hotel & Grand Spa A tempo pieno

    Palazzo Parigi Hotel & Grand SPA, Struttura 5 stelle Lusso nel cuore di Milano, è alla ricerca di una figura di Guest Service Agent da inserire all'interno del proprio staff.La figura ricercata si occuperà delle seguenti attività:- Gestione dei processi di check-in e check-out;- Rooming dei clienti;- Gestione delle operazioni di cassa e delle attività...

  • Guest Service Agent

    1 settimana fa


    Milano, Italia Emaar Hotels & Resorts Srl (Armani Hotel Milano) A tempo pieno

    GUEST SERVICE AGENT INTERN**MAIN RESPONSIBILITIES**:- Welcome guests- Support the LS Manager and its team in administrative tasks- Support in managing guest requests in person and / or by phone- Learn to use sales techniques by offering services to the customer and interpreting his requests- Manage excellent relationships with colleagues from various...


  • Milano, Italia Cosmo Hotel Spa A tempo pieno

    Palazzo Parigi Hotel & Grand SPA, Struttura 5 stelle Lusso nel cuore di Milano, è alla ricerca di una figura di Guest Service Agent da inserire all'interno del proprio staff.La figura ricercata si occuperà delle seguenti attività: Gestione dei processi di check-in e check-out; Rooming dei clienti; Gestione delle operazioni di cassa e delle attività...

  • Guest Service Agent

    3 settimane fa


    Milano, Italia STARHOTELS S.P.A. A tempo pieno

    Join Starhotels and become part of the Front Office team at one of our **Hotels **in the heart of **Milan**. - Hotel E.c.ho. - Hotel Anderson - Hotel Ritz - Hotel Business Palace - Hotel Rosa Grand If you have any preference for a particular hotel, please specify it in the cover letter. As a** Guest Service Agent** you'll be the first point of contact for...


  • Milano, Italia Rocco Forte Hotels A tempo pieno

    **Guest Service Agent**: Permanent Rocco Forte House, Milan Milan, Italy APPLY Rocco Forte House in Milan, our new opening set for next July, is an exquisite 19th century Milanese palazzo located on Via Manzoni, on the corner of Via della Spiga, in the heart of the city’s most fashionable neighbourhood, Quadrilatero della Moda. Sensitively restored to...


  • Milano, Italia Emaar Hotels & Resorts SRL (Armani Hotel Milano) A tempo pieno

    Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Guest Service Agent to join our Lifestyle Department. - Be located in the Hotel Lobby in order to assist guests whenever required. - Welcome and handle all walk-ins. - Support the LSM and ALSM with any administrative duties. - Run required...


  • Milano, Italia Emaar Hotels & Resorts SRL (Armani Hotel Milano) A tempo pieno

    Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Guest Service Agent to join our Lifestyle Department. - Be located in the Hotel Lobby in order to assist guests whenever required. - Welcome and handle all walk-ins. - Support the LSM and ALSM with any administrative duties. - Run required...


  • Milano, Italia Emaar Hotels & Resorts SRL (Armani Hotel Milano) A tempo pieno

    Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Guest Service Agent to join our Lifestyle Department. The knowledge of Chinese is considered a plus in order to obtain the job. - Be located in the Hotel Lobby in order to assist guests whenever required. - Welcome and handle all walk-ins. -...


  • Milano, Italia Emaar Hotels & Resorts SRL (Armani Hotel Milano) A tempo pieno

    Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Guest Service Agent to join our Lifestyle Department. The knowledge of Chinese is considered a plus in order to obtain the job. - Be located in the Hotel Lobby in order to assist guests whenever required. - Welcome and handle all walk-ins. -...


  • Milano, Italia Armani Hotel Milano A tempo pieno

    Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Guest Service Agent to join our Lifestyle Department. Be located in the Hotel Lobby in order to assist guests whenever required. - Welcome and handle all walk-ins. - Support the LSM and ALSM with any administrative duties. - Run required...


  • Milano, Italia Iziwork A tempo pieno

    Guest Service Agent / ReceptionistIziwork è un'agenzia digitale per il lavoro che ti semplificherà la vita. Candidati in pochi click e per ogni evenienza avrai la possibilità di contattare il nostro servizio clienti.Descrizione posizioneEntra a far parte del Team Reception come Guest Service Agent per un importante Hotel. Come primo punto di contatto per...

  • Guest Service Agent

    5 giorni fa


    Milano, Italia Emaar Hotels & Resorts Srl (Armani Hotel Milano) A tempo pieno

    Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Guest Service Agent to join our Lifestyle Department.- Be located in the Hotel Lobby in order to assist guests whenever required.- Welcome and handle all walk-ins.- Support the LSM and ALSM with any administrative duties.- Run required reports...

  • Guest Service Agent

    1 settimana fa


    Milano, Italia Emaar Hotels & Resorts Srl (Armani Hotel Milano) A tempo pieno

    Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Guest Service Agent to join our Lifestyle Department.- Be located in the Hotel Lobby in order to assist guests whenever required.- Welcome and handle all walk-ins.- Support the LSM and ALSM with any administrative duties.- Run required reports...


  • Milano, Italia Starhotels S.P.A. A tempo pieno

    Join Starhotels and become part of the Front Office team at one of our Hotels in the heart of Milan. Hotel E.c.ho. Hotel Anderson Hotel Ritz Hotel Business Palace Hotel Rosa Grand If you have any preference for a particular hotel, please specify it in the cover letter. As a Guest Service Agent you'll be the first point of contact for our guests, creating...