Expert Watches

3 giorni fa

Milano, Italia Louis Vuitton A tempo pieno

Poste
As an Expert Advisor, you will be an ambassador of the Brand, with a special focus on a Watches category.
You will strive to discover your Clients and their every need, and to guide them across the Brand, delivering them the best Client experience and conveying your passion for the product.
You will be the voice of Watches category for Clients and the team in the store.
Are you ready to reach out to your Clients and to develop the business of Watches category?
This is the opportunity you are looking for
Profil
DUTIES & RESPONSIBILITIES
Be an Exceptional Client Advisor
- Achieve individual objectives
- Welcome every Client and enhance their experience, setting the example of the best Client experience
- Provide expertise and comprehensive advice on your product category to Clients (whether style related or technical), supporting team members when they have Clients requiring more detailed information.
- Be a strong style advisor for your Client (e.g.
fashion conscious) assess the Client's style and match with product recommendations
- Perform as a team-player, participate in all activities contributing to the overall objectives of the store
- Develop the highest Brand and product knowledge
- Respect Louis Vuitton Brand standards in terms of grooming and behavior
- Follow the company's policies and procedures
Promote and Show Ownership for the Category
- Be the ambassador and role model for your category, demonstrating an active genuine passion and strong enthusiasm
- Master a deep knowledge of your product category and be able to deal with the most demanding Client situations
- Nurture a thorough knowledge of the competition
- Act as a proactive force for the TM/SM in developing the business and be a key contributor for sales
- Interact with the Visual Merchandiser to make sure your category is well displayed

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