Agent Experience Coordinator

2 mesi fa


Casalnuovo di Napoli, Italia Compass A tempo pieno

As an Agent Experience Coordinator, you are the first person our customers see when they walk into one of our Compass offices. You will oversee the management of the office to ensure everything is running smoothly and that our Compass office standards are being maintained. You will support a small roster of our customers with everything including understanding Compass, training on our tools and programs, assisting with marketing requests, and more. As an AEC you are passionate about your customers, delivering a world-class experience, and partnering with the rest of the agent experience team when support is needed.

Please note: this is a full-time in-office position in Naples, FL.

At Compass You Will:

Serve as the face of the office by welcoming guests, managing mail distribution, facilitating in-office event setup, and providing first-line support for office-related needs; responsible for the overall appearance and organization of the office, maintaining supply inventory, and escalating facilities issues.

Manage a small portfolio of customers directly by fielding questions and resolving issues via phone calls, emails, and in-person meetings.

Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support.

Partner with the National Onboarding team on facilitation of onboarding processes for new customers.

Provide basic marketing support by answering questions, creating collateral from templates, and being the liaison to marketing specialists for more complex support requests.

Work collaboratively with other team members and departments to champion questions and feedback on behalf of agents.

Answer basic questions and troubleshoot issues related to technology/devices, conference room hardware, enterprise systems, etc.

Provide ad-hoc administrative assistance as needed, such as sales meeting preparation, data entry, and office-wide communications.

What We're Looking For:

1-2 years of previous experience in customer service, office management, hospitality, or operations.

Previous experience in real estate is a plus.

Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) is a plus.

Great listening skills, connects well with others, and is empathetic of the customer's pain points.

A passion for creating community within a space; you encourage in-office interaction, bonding, and engagement.

Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly.

Strong verbal communication and presentation skills.

Meticulous attention to detail, highly organized.

Ability to work in the office during standard operating hours.

Ability to lift to 25 lbs.

#J-18808-Ljbffr



  • Casalnuovo di Napoli (NA), Italia Modus Closing A tempo pieno

    At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. As an Agent Experience Coordinator, you are the first person our customers see when...


  • Napoli, Italia Compass A tempo pieno

    As an Agent Experience Coordinator, you are the first person our customers see when they walk into one of our Compass offices.You will oversee the management of the office to ensure everything is running smoothly and that our Compass office standards are being maintained.You will support a small roster of our customers with everything including understanding...


  • Napoli, Italia Compass A tempo pieno

    As an Agent Experience Coordinator, you are the first person our customers see when they walk into one of our Compass offices. You will oversee the management of the office to ensure everything is running smoothly and that our Compass office standards are being maintained. You will support a small roster of our customers with everything including...


  • Napoli, Italia Modus Closing A tempo pieno

    At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. As an Agent Experience Coordinator, you are the first person our customers see when...


  • Napoli, Italia Modus Closing A tempo pieno

    At Compass, our mission is to help everyone find their place in the world.Founded in 2012, we're revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.As an Agent Experience Coordinator, you are the first person our customers see when they...


  • Napoli, Italia Modus Closing A tempo pieno

    At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we're revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.As an Agent Experience Coordinator, you are the first person our customers see when they...


  • Napoli, Italia Modus Closing A tempo pieno

    At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. As an Agent Experience Coordinator, you are the first person our customers see when...


  • Casalnuovo di Napoli, Campania, Italia Modus Closing A tempo pieno

    About Modus ClosingAt Compass, our mission is to revolutionize the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service. Founded in 2012, we've been helping everyone find their place in the world.We're seeking an experienced and passionate Agent Experience Coordinator to join our team....


  • Casalnuovo di Napoli, Italia Ladgov A tempo pieno

    Protestant Religious Education Coordinator Location: Gricignano di Aversa, Naples, Italy Position: Part-time Duties: Promote and maintain high attendance.Develop and maintain catechetical programs for all age groups.Coordinate Parent Meetings and handle permission slips for activities involving minors.Recruit, train, and manage volunteer teachers and...


  • Casalnuovo di Napoli, Campania, Italia Air Force Institute Of Technology A tempo pieno

    Job Summary:The Air Force Institute Of Technology seeks a highly skilled Child and Youth Program Teen Coordinator to join our team. This role is responsible for administering CYP teen activities under the supervision of the Youth Director.Key Responsibilities:Administer CYP teen activities with minimal supervision.Work with the Youth Director to ensure...


  • Casalnuovo di Napoli, Italia Lqcre A tempo pieno

    Looking for a career that dives deep into Commercial Real Estate?Work with a top producer, as Transaction Coordinator for LQ Commercial in our Naples, Florida office!The Transaction Coordinator (TC) will provide transactional and administrative support under the supervision of our Managing Principal (MP).The TC is responsible for prioritizing projects to...


  • Casalnuovo di Napoli, Italia Lqcre A tempo pieno

    Looking for a career that dives deep into Commercial Real Estate? Work with a top producer, as Transaction Coordinator for LQ Commercial in our Naples, Florida office!The Transaction Coordinator (TC) will provide transactional and administrative support under the supervision of our Managing Principal (MP). The TC is responsible for prioritizing projects to...


  • Casalnuovo di Napoli (NA), Italia Ladgov A tempo pieno

    Protestant Religious Education Coordinator Location: Gricignano di Aversa, Naples, Italy Position: Part-time Duties: Promote and maintain high attendance. Develop and maintain catechetical programs for all age groups. Coordinate Parent Meetings and handle permission slips for activities involving minors. Recruit, train, and manage volunteer teachers...

  • Intake Coordinator

    2 mesi fa


    Casalnuovo di Napoli, Italia St. Matthew'S House A tempo pieno

    Description OUR CORE PURPOSE: As an expression of God's love in Southwest Florida, we are growing to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor.Together with our partners and participants, we cultivate communities where people are progressively seen, accepted,...


  • Napoli, Italia PepsiCo A tempo pieno

    Sei interessato/a a una carriera nelle Vendite in PepsiCo? In questo momento stiamo cercando un/a Coordinator per il nostro Traditional Trade con esperienza nel settore in Campania. Essere responsabili della corretta implementazione dei metodi e delle modalità di lavoro nel Traditioan Trade (fasi della chiamata, esecuzione del POS, monitoraggio dei...


  • Casalnuovo di Napoli, Campania, Italia Bighornlaw A tempo pieno

    We are seeking a detail-oriented and proactive individual to join our team as a Real Estate Transaction Coordinator in the vibrant Southwest Florida region.This role plays a pivotal part in ensuring smooth and efficient transactions for our clients. From coordinating paperwork to liaising with various parties, your attention to detail and proactive approach...

  • Site Coordinator

    4 settimane fa


    Napoli, Campania, Italia Hitachi Rail S.p.A. A tempo pieno

    About the Role:Hitachi Rail S.p.A. is seeking a talented and motivated Site Coordinator to join our team. As a Site Coordinator, you will be responsible for ensuring the smooth operation of our site, coordinating with various stakeholders, and ensuring compliance with regulatory requirements.Key Responsibilities:Coordinate with internal teams to ensure...

  • Event Coordinator

    3 settimane fa


    Napoli, Campania, Italia MSC CRUISES A tempo pieno

    Job Summary:The Event Coordinator will be responsible for planning and executing onboard celebrations, including weddings, vow renewals, and other special events. This role requires strong organizational skills, attention to detail, and excellent communication abilities.Key Responsibilities:Coordinate with guests and onboard staff to ensure a seamless event...


  • Napoli, Campania, Italia MSC CRUISES A tempo pieno

    At MSC Cruises, we are seeking a highly organized and experienced Cruise Event Coordinator to join our team.About the Role:The Cruise Event Coordinator will be responsible for managing the flow of special events and activities onboard our ships according to client requests and specifications. This includes coordinating with various suppliers and...


  • Casalnuovo di Napoli (NA), Italia Lqcre A tempo pieno

    Looking for a career that dives deep into Commercial Real Estate? Work with a top producer, as Transaction Coordinator for LQ Commercial in our Naples, Florida office! The Transaction Coordinator (TC) will provide transactional and administrative support under the supervision of our Managing Principal (MP). The TC is responsible for prioritizing projects to...